# Get Help **URL:** https://forum.adalo.com/c/help/5.md [Latest](https://forum.adalo.com/latest.md) · [Categories](https://forum.adalo.com/categories.md) · [Tags](https://forum.adalo.com/tags.md) --- ## [How to use the Get Help Category](https://forum.adalo.com/t/how-to-use-the-get-help-category/19576)
**Author:** [@jessehaywood](https://forum.adalo.com/u/jessehaywood)\ **Replies:** 0\ **Last updated:** [November 12, 2021, 6:08pm UTC](https://forum.adalo.com/t/how-to-use-the-get-help-category/19576 "2021-11-12T18:08:58Z")
Have a question about using Adalo? Unsure if you’re running into a bug or expected behavior? Wondering how others might solve a specific problem in Adalo? Then this is the category for you! Guidelines: Before creating… --- ## [First time i see this warning](https://forum.adalo.com/t/first-time-i-see-this-warning/70130)
**Author:** [@Fercho](https://forum.adalo.com/u/Fercho)\ **Replies:** 4\ **Last updated:** [September 26, 2026, 5:55pm UTC](https://forum.adalo.com/t/first-time-i-see-this-warning/70130 "2026-09-26T17:55:25Z")
Does any one manage this warning before? Note: The WEB APP is published about 2 years now Now i have a net::ERR\_CERT\_DATE\_INVALID warning too --- ## [Stripe Connect account ID not saving to Logged In User](https://forum.adalo.com/t/stripe-connect-account-id-not-saving-to-logged-in-user/69830)
**Author:** [@LDowling](https://forum.adalo.com/u/LDowling)\ **Replies:** 2\ **Last updated:** [September 25, 2026, 10:30am UTC](https://forum.adalo.com/t/stripe-connect-account-id-not-saving-to-logged-in-user/69830 "2026-09-25T10:30:52Z")
Hi, I am using the Stripe Connect component in Adalo with live Stripe credentials. Vendors can complete the Stripe Connect onboarding successfully, but the connected Stripe account ID (acct\_...) is not being saved in m… --- ## [\[Solved\] Impossible to open My web app](https://forum.adalo.com/t/solved-impossible-to-open-my-web-app/70107)
**Author:** [@emmuraiso](https://forum.adalo.com/u/emmuraiso)\ **Replies:** 2\ **Last updated:** [September 24, 2026, 8:21am UTC](https://forum.adalo.com/t/solved-impossible-to-open-my-web-app/70107 "2026-09-24T08:21:37Z")
--- ## [Use Adalo to publish an app that I have already published using another platform](https://forum.adalo.com/t/use-adalo-to-publish-an-app-that-i-have-already-published-using-another-platform/70053)
**Author:** [@ndigacin](https://forum.adalo.com/u/ndigacin)\ **Replies:** 2\ **Last updated:** [September 23, 2026, 9:42pm UTC](https://forum.adalo.com/t/use-adalo-to-publish-an-app-that-i-have-already-published-using-another-platform/70053 "2026-09-23T21:42:41Z")
Hi there! I am a former Adalo customer. I left and I’m looking into coming back. I would like to know if it’s possible to use Adalo to continue updating an app that is already live all the App Stores. I did not build the… --- ## [Deep links URL and app opening or web view](https://forum.adalo.com/t/deep-links-url-and-app-opening-or-web-view/69853)
**Author:** [@mightyels](https://forum.adalo.com/u/mightyels)\ **Replies:** 2\ **Last updated:** [September 23, 2026, 9:18pm UTC](https://forum.adalo.com/t/deep-links-url-and-app-opening-or-web-view/69853 "2026-09-23T21:18:58Z")
Hi, I’m building a responsive Adalo app that I intend to publish as both a web app and native iOS/Android apps. I need a standard HTTPS link on my own domain, for example: https://example.com/item/12345 to behave lik… --- ## [Impossible to be connected to Adado](https://forum.adalo.com/t/impossible-to-be-connected-to-adado/70030)
**Author:** [@LuckyTravel](https://forum.adalo.com/u/LuckyTravel)\ **Replies:** 3\ **Last updated:** [September 19, 2026, 8:51am UTC](https://forum.adalo.com/t/impossible-to-be-connected-to-adado/70030 "2026-09-19T08:51:18Z")
Hello, Have you an idea of what happen? I put “off” and “on” my computer, the problem continue. I changed of browser on my computer from Firefox to Google Chrome, the problem continue. I tested that from Safari on my … --- ## ["Bug: 'Invalid Email or Password' error when logging in with a valid, freshly-registered user (web preview / share link)](https://forum.adalo.com/t/bug-invalid-email-or-password-error-when-logging-in-with-a-valid-freshly-registered-user-web-preview-share-link/70001)
**Author:** [@MonicaEGF](https://forum.adalo.com/u/MonicaEGF)\ **Replies:** 1\ **Last updated:** [September 18, 2026, 9:25pm UTC](https://forum.adalo.com/t/bug-invalid-email-or-password-error-when-logging-in-with-a-valid-freshly-registered-user-web-preview-share-link/70001 "2026-09-18T21:25:31Z")
I’m building an app with a standard Sign Up → Log In flow. Sign Up works correctly (the user IS created in the Users collection with the correct email/password). However, when I try to log in with that same, freshly crea… --- ## ["Bug: Relationship field selector saves wrong option in dropdown menus (both in Custom Filters and in Update actions)](https://forum.adalo.com/t/bug-relationship-field-selector-saves-wrong-option-in-dropdown-menus-both-in-custom-filters-and-in-update-actions/70000)
**Author:** [@MonicaEGF](https://forum.adalo.com/u/MonicaEGF)\ **Replies:** 1\ **Last updated:** [September 18, 2026, 9:24pm UTC](https://forum.adalo.com/t/bug-relationship-field-selector-saves-wrong-option-in-dropdown-menus-both-in-custom-filters-and-in-update-actions/70000 "2026-09-18T21:24:01Z")
In the app editor, when I try to select a specific field value from a dropdown list that has multiple relationship fields pointing to the same collection (e.g., two fields both linking to a “Genders” collection, or two f… --- ## [Xano backend: Changed endpoint addon, can't get data to refresh on Adalo](https://forum.adalo.com/t/xano-backend-changed-endpoint-addon-cant-get-data-to-refresh-on-adalo/70010)
**Author:** [@renee](https://forum.adalo.com/u/renee)\ **Replies:** 2\ **Last updated:** [September 17, 2026, 6:47am UTC](https://forum.adalo.com/t/xano-backend-changed-endpoint-addon-cant-get-data-to-refresh-on-adalo/70010 "2026-09-17T06:47:56Z")
So I have a users collection, and a schools collection. I previously added a schools add on to my get users endpoint. This is so that I could find fields in adalo by users \> schools \> school field. But! I have since add… --- ## [1 issue detected, what should I do?](https://forum.adalo.com/t/1-issue-detected-what-should-i-do/70002)
**Author:** [@LuckyTravel](https://forum.adalo.com/u/LuckyTravel)\ **Replies:** 2\ **Last updated:** [September 15, 2026, 4:26pm UTC](https://forum.adalo.com/t/1-issue-detected-what-should-i-do/70002 "2026-09-15T16:26:00Z")
Hello, What i’m supposed to do when i see this message just before tu publish a new update on the Google Play store? "1 problème détecté Nous avons identifié des problèmes courants qui empêchent votre appli d’être … --- ## [app crashing/shutting down](https://forum.adalo.com/t/app-crashing-shutting-down/69834)
**Author:** [@onfield](https://forum.adalo.com/u/onfield)\ **Replies:** 1\ **Last updated:** [September 8, 2026, 10:58pm UTC](https://forum.adalo.com/t/app-crashing-shutting-down/69834 "2026-09-08T22:58:37Z")
Hi, I have had an issue for months now of the app will crash/ shut down when I click on “profile update” and I have no idea why. I’ve update the app multiple times and it keeps hapenning --- ## [Link 2 App together](https://forum.adalo.com/t/link-2-app-together/69820)
**Author:** [@Pierlo](https://forum.adalo.com/u/Pierlo)\ **Replies:** 5\ **Last updated:** [September 8, 2026, 1:32pm UTC](https://forum.adalo.com/t/link-2-app-together/69820 "2026-09-08T13:32:21Z")
Hello guys, Just want to know if it can be possible to link 2 app together, I have in mind to make an application for a team staff, that can create product, add images and other stuff. And a second one for the client,… --- ## [How to Implement Order-Independent Multi-Keyword Search in Adalo?](https://forum.adalo.com/t/how-to-implement-order-independent-multi-keyword-search-in-adalo/67192)
**Author:** [@Yuki.O](https://forum.adalo.com/u/Yuki.O)\ **Replies:** 1\ **Last updated:** [September 3, 2026, 2:57pm UTC](https://forum.adalo.com/t/how-to-implement-order-independent-multi-keyword-search-in-adalo/67192 "2026-09-03T14:57:25Z")
Hi everyone, I’m building an image search feature in Adalo and would appreciate some advice on the best database/search structure. From a UX perspective, users naturally enter multiple keywords separated by spaces, for… --- ## [Interim Screen Issue](https://forum.adalo.com/t/interim-screen-issue/69358)
**Author:** [@JareRamirez](https://forum.adalo.com/u/JareRamirez)\ **Replies:** 10\ **Last updated:** [September 1, 2026, 12:01pm UTC](https://forum.adalo.com/t/interim-screen-issue/69358 "2026-09-01T12:01:08Z")
Hi Team! I actually have an issue and i’ll try to explain myself: When users login and boolean “active user” is true, users go to their dashboard. When users login and boolean “active user” is false, users go to a… --- ## [Support ticket no response](https://forum.adalo.com/t/support-ticket-no-response/69763)
**Author:** [@TechConexion](https://forum.adalo.com/u/TechConexion)\ **Replies:** 1\ **Last updated:** [August 31, 2026, 9:35pm UTC](https://forum.adalo.com/t/support-ticket-no-response/69763 "2026-08-31T21:35:42Z")
Hi, I tried to contact support about some questions to get information about non profit organization plans. I wrote since August 19th to get the professional plan and send the requested documentation, but I havent receiv… --- ## [Components keep disappearing and reappearing for no reason?](https://forum.adalo.com/t/components-keep-disappearing-and-reappearing-for-no-reason/69758)
**Author:** [@petipaw](https://forum.adalo.com/u/petipaw)\ **Replies:** 13\ **Last updated:** [August 31, 2026, 6:50pm UTC](https://forum.adalo.com/t/components-keep-disappearing-and-reappearing-for-no-reason/69758 "2026-08-31T18:50:40Z")
This issue resolved a few hours ago, Then I reopened the app and.. the feature had disappeared from the demo app AGAIN. It seems to disappear and reappear randomly…? Does anyone know how I can address this? This is my o… --- ## [Direct link to open the app](https://forum.adalo.com/t/direct-link-to-open-the-app/69735)
**Author:** [@amrj6823](https://forum.adalo.com/u/amrj6823)\ **Replies:** 3\ **Last updated:** [August 29, 2026, 8:47am UTC](https://forum.adalo.com/t/direct-link-to-open-the-app/69735 "2026-08-29T08:47:37Z")
Hi all, I am sending email notifications to my users and i want to add a button in the email where they can click and it opens the APP directly on their phone . Is there a way to do that ? deeplink opens in browser whi… --- ## [Free Trial Issue](https://forum.adalo.com/t/free-trial-issue/69665)
**Author:** [@Emi90](https://forum.adalo.com/u/Emi90)\ **Replies:** 1\ **Last updated:** [August 24, 2026, 1:31pm UTC](https://forum.adalo.com/t/free-trial-issue/69665 "2026-08-24T13:31:24Z")
Hi, I wanted to summarize my situation because I feel like two different logics are getting mixed together, and I’d really like to know what you think is the best way to handle this in Adalo. I have an educational a… --- ## ["Current Patient" greyed out in Available Data — unavailable in BOTH text bindings and list filters. Cannot find the offending link.](https://forum.adalo.com/t/current-patient-greyed-out-in-available-data-unavailable-in-both-text-bindings-and-list-filters-cannot-find-the-offending-link/69682)
**Author:** [@elizzie](https://forum.adalo.com/u/elizzie)\ **Replies:** 1\ **Last updated:** [August 24, 2026, 1:12pm UTC](https://forum.adalo.com/t/current-patient-greyed-out-in-available-data-unavailable-in-both-text-bindings-and-list-filters-cannot-find-the-offending-link/69682 "2026-08-24T13:12:02Z")
I have a detail screen (Patients Details) that receives a record from a Simple List on a previous screen (Displaying Patients). The list is confirmed to be passing the record — its “Send this data” field is locked to Cur… --- ## [Team Chatroom Creation](https://forum.adalo.com/t/team-chatroom-creation/69557)
**Author:** [@eastbayathletics](https://forum.adalo.com/u/eastbayathletics)\ **Replies:** 2\ **Last updated:** [August 23, 2026, 11:25pm UTC](https://forum.adalo.com/t/team-chatroom-creation/69557 "2026-08-23T23:25:51Z")
I have a basketball team app for parents with different teams. I need team specific chatroom. Parents shouldnt be able to create a chatroom ro initiate a one on one chat. Path: Home \> Team \> Chat\> Chatroom If there’s a… --- ## [Scheduled notifications](https://forum.adalo.com/t/scheduled-notifications/69515)
**Author:** [@sdeman98](https://forum.adalo.com/u/sdeman98)\ **Replies:** 4\ **Last updated:** [August 14, 2026, 10:48pm UTC](https://forum.adalo.com/t/scheduled-notifications/69515 "2026-08-14T22:48:18Z")
Hi! I’m working on my app for a while now. But im struggling with the scheduled notifications. Here’s the situation: I have a database called ‘Matches’, one of those properties is the Date/Time property. At the match… --- ## [Switching a live app to a duplicated/updated Adalo project, is this a simple swap?](https://forum.adalo.com/t/switching-a-live-app-to-a-duplicated-updated-adalo-project-is-this-a-simple-swap/69499)
**Author:** [@IFIOgirl](https://forum.adalo.com/u/IFIOgirl)\ **Replies:** 6\ **Last updated:** [August 11, 2026, 9:07pm UTC](https://forum.adalo.com/t/switching-a-live-app-to-a-duplicated-updated-adalo-project-is-this-a-simple-swap/69499 "2026-08-11T21:07:37Z")
My app is already approved and live on both Apple App Store and Google Play. I duplicated the project in Adalo to build out new features and an improved user flow, working on it separately from the live version. Now I’d … --- ## [Can't bind price and image to First Item of a filtered list in Classic Editor](https://forum.adalo.com/t/cant-bind-price-and-image-to-first-item-of-a-filtered-list-in-classic-editor/69506)
**Author:** [@Ilya](https://forum.adalo.com/u/Ilya)\ **Replies:** 1\ **Last updated:** [August 11, 2026, 7:29pm UTC](https://forum.adalo.com/t/cant-bind-price-and-image-to-first-item-of-a-filtered-list-in-classic-editor/69506 "2026-08-11T19:29:25Z")
I’m using the classic Adalo editor (not the new Responsive Builder). On my Product Card screen, I have a List component (named “New\_List”) that is filtered by three parameters: Color, Storage, and SimType. The filter… --- ## [Court booking app](https://forum.adalo.com/t/court-booking-app/69464)
**Author:** [@Pikolbol](https://forum.adalo.com/u/Pikolbol)\ **Replies:** 9\ **Last updated:** [August 11, 2026, 7:24pm UTC](https://forum.adalo.com/t/court-booking-app/69464 "2026-08-11T19:24:50Z")
Hi is it possible to create a court booking app with adalo? Say I have 5 courts with hourly time slots. Users may select 1 or more courts and 1 or more time slots in one single booking transaction. Thank you! --- ## [Help with custom formula](https://forum.adalo.com/t/help-with-custom-formula/69486)
**Author:** [@Hvdiaz](https://forum.adalo.com/u/Hvdiaz)\ **Replies:** 8\ **Last updated:** [August 11, 2026, 2:45pm UTC](https://forum.adalo.com/t/help-with-custom-formula/69486 "2026-08-11T14:45:36Z")
where it says 15 spots open it should say 14 spots open .. i have everything set up right as you can see on the pictures .. idk what im missing. any help would be appreciate. --- ## [How to add more bridges in sheet bridge](https://forum.adalo.com/t/how-to-add-more-bridges-in-sheet-bridge/68710)
**Author:** [@Ihsan](https://forum.adalo.com/u/Ihsan)\ **Replies:** 2\ **Last updated:** [August 3, 2026, 6:08pm UTC](https://forum.adalo.com/t/how-to-add-more-bridges-in-sheet-bridge/68710 "2026-08-03T18:08:28Z")
Hi, I have a Professional plan and I’m using SheetBridge for my project. However, I can only create up to 5 bridges. Do I need to upgrade to the Team plan to get unlimited bridges, or is there another way to increase … --- ## [Digital Purchase component unresponsive causing App Store rejection (Guideline 2.1(b))](https://forum.adalo.com/t/digital-purchase-component-unresponsive-causing-app-store-rejection-guideline-2-1-b/69348)
**Author:** [@IFIOgirl](https://forum.adalo.com/u/IFIOgirl)\ **Replies:** 12\ **Last updated:** [August 2, 2026, 1:24pm UTC](https://forum.adalo.com/t/digital-purchase-component-unresponsive-causing-app-store-rejection-guideline-2-1-b/69348 "2026-08-02T13:24:41Z")
Issue Apple rejected build 1.0 (407) under Guideline 2.1(b), stating the in-app purchase products exhibited a bug: tapping “Unlock Full Access” produced no response during App Review. I’ve since reproduced this myself in… --- ## [How to embed google analytics script](https://forum.adalo.com/t/how-to-embed-google-analytics-script/33645)
**Author:** [@TonyS](https://forum.adalo.com/u/TonyS)\ **Replies:** 5\ **Last updated:** [July 30, 2026, 7:59pm UTC](https://forum.adalo.com/t/how-to-embed-google-analytics-script/33645 "2026-07-30T19:59:42Z")
how to embed google analytics script does anyone know how this can be done? --- ## [External Link action opens Safari but loads wrong/broken URL — iOS native build only (works fine in preview & direct Safari)](https://forum.adalo.com/t/external-link-action-opens-safari-but-loads-wrong-broken-url-ios-native-build-only-works-fine-in-preview-direct-safari/69336)
**Author:** [@IFIOgirl](https://forum.adalo.com/u/IFIOgirl)\ **Replies:** 3\ **Last updated:** [July 23, 2026, 10:20pm UTC](https://forum.adalo.com/t/external-link-action-opens-safari-but-loads-wrong-broken-url-ios-native-build-only-works-fine-in-preview-direct-safari/69336 "2026-07-23T22:20:04Z")
I have a Text component with a single Click Action set to “External Link,” pointing to a public Google Forms link -“When does this happen” is Always, “Use In-App Browser” is toggled off. In Adalo’s web/staging preview, t… [Next page](https://forum.adalo.com/c/help/5.md?page=1)