# 14 day trial bug

**URL:** <https://forum.adalo.com/t/14-day-trial-bug/57514>\
**Category:** Database\
**Created:** [July 23, 2025, 9:18pm UTC](https://forum.adalo.com/t/14-day-trial-bug/57514 "2025-07-23T21:18:01Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![HelpPlease123](https://avatars.discourse-cdn.com/v4/letter/h/a587f6/32.png) [@HelpPlease123](https://forum.adalo.com/u/HelpPlease123)\
**Post date:** [July 23, 2025, 9:18pm UTC](https://forum.adalo.com/t/14-day-trial-bug/57514/1 "2025-07-23T21:18:01Z")

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Whenever I try using api documentation, I get the 14 day trial pop up even though I already started the trial. I press api documentation button, I get a start 14 day trial popup, I click to start the trial (even though I already started it 2 days before) and it doesn’t do anything and I repeat this infinitely)

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**Author:** ![Jacob\_Lange](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/jacob_lange/32/21708_2.png) [@Jacob\_Lange](https://forum.adalo.com/u/Jacob_Lange)\
**Post date:** [July 23, 2025, 10:25pm UTC](https://forum.adalo.com/t/14-day-trial-bug/57514/2 "2025-07-23T22:25:29Z")

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Please submit a support ticket so Adalo staff can look into this. Here is the link for you… [Support Ticket](https://info.adalo.com/submit-a-support-ticket)