# 403 API Response Error in Production

**URL:** <https://forum.adalo.com/t/403-api-response-error-in-production/12625>\
**Category:** External Collections, Custom Actions & Collections\
**Created:** [May 15, 2021, 12:20pm UTC](https://forum.adalo.com/t/403-api-response-error-in-production/12625 "2021-05-15T12:20:05Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![dominiconorton](https://avatars.discourse-cdn.com/v4/letter/d/8e7dd6/32.png) [@dominiconorton](https://forum.adalo.com/u/dominiconorton)\
**Post date:** [May 15, 2021, 12:20pm UTC](https://forum.adalo.com/t/403-api-response-error-in-production/12625/1 "2021-05-15T12:20:05Z")

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I am using a get request to fetch data that saves to an external collection and renders on a new screen. In tests, this works ok. In production, I receive a 403 error.

There is no authentication

The GET request: [https://api.sheety.co/32e1c813ca6e94c9e162ae97db4278d7/importRunResults/runResults](https://api.sheety.co/32e1c813ca6e94c9e162ae97db4278d7/importRunResults/runResults)

As you can see in your browser, it works just fine.

Video demo of error: [Loom | Free Screen & Video Recording Software | Loom](https://www.loom.com/share/e67c9b8c78524d6faf5a1bbdafdf2e3e)

Steps to replicate:

1. Sign in/ log in
2. Select Run Results
3. Select Get Data

Expected behavior:

1. Select Get Data
2. Links to screen with data results

Screenshots of successful tests:

 ![Screenshot 2021-05-15 at 13.17.02](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/2X/1/1f8c7d239e9c19c091db0d39adfe1c54ea0c5664.jpeg)  
 ![Screenshot 2021-05-15 at 13.17.10](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/2X/0/0f7df8ddded01fee2c172aa511f366632607a575.jpeg)  
 ![Screenshot 2021-05-15 at 13.17.19](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/2X/8/88166a60d06f7cf510d742ca8666e2da381295f1.jpeg)

 ![Screenshot 2021-05-15 at 13.18.20](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/2X/f/f04366c882c0cb4e92f68c437eb8c7174b1b7089.jpeg)  
 ![Screenshot 2021-05-15 at 13.18.27](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/2X/2/2edefca7c25b577f9a66685d2fe168b6f3373f1e.jpeg)  
 ![Screenshot 2021-05-15 at 13.18.35](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/2X/5/54fec6702059befb0f489b22c524da7260437a12.jpeg)  
 ![Screenshot 2021-05-15 at 13.18.46](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/2X/b/bdcaa4302295ba6f7663d8c1014b3fd5d85a7564.png)

Link to clonable app: [No Code Sports League](https://previewer.adalo.com/f8e87efb-a489-4675-9e83-aa4b055b10f7)

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<div class="post-metadata">

**Author:** ![Victor](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/victor/32/2054_2.png) [@Victor](https://forum.adalo.com/u/Victor)\
**Post date:** [May 18, 2021, 8:33am UTC](https://forum.adalo.com/t/403-api-response-error-in-production/12625/2 "2021-05-18T08:33:16Z")

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Hi @dominiconorton,

I’ve successfully added the collection you’ve mentioned as an External collection:

 ![Screenshot 2021-05-18 at 11.30.26](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/2X/7/7ad5969432fa06411a37fce50352d177dce7eb7c.png)

Could you please clarify, why do you need an additional Custom Action?

Best,  
Victor.

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<div class="post-metadata">

**Author:** ![dominiconorton](https://avatars.discourse-cdn.com/v4/letter/d/8e7dd6/32.png) [@dominiconorton](https://forum.adalo.com/u/dominiconorton)\
**Post date:** [May 18, 2021, 9:01am UTC](https://forum.adalo.com/t/403-api-response-error-in-production/12625/3 "2021-05-18T09:01:22Z")

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I attempted to use the same workaround as a previous post you committed to

> [@Custom Action Error](https://forum.adalo.com/t/custom-action-error/12530):
>
> Custom Action Support I’m attempting to render data from an API and send that data to an email address when the user clicks send email on the item details screen I do this using custom actions and Zapier On the Zapier side, everything works fine. I use a catch hook and Gmail integration on a premium plan. This sends my test data to my email without a problem. The live app has some issues. It doesn’t send the data. Zapier doesn’t even receive the request I believe because my Zap history is em…

Will try again

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<div class="post-metadata">

**Author:** ![dominiconorton](https://avatars.discourse-cdn.com/v4/letter/d/8e7dd6/32.png) [@dominiconorton](https://forum.adalo.com/u/dominiconorton)\
**Post date:** [May 18, 2021, 9:29am UTC](https://forum.adalo.com/t/403-api-response-error-in-production/12625/4 "2021-05-18T09:29:22Z")

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It worked.

It seems custom action integration didn’t work but regular external collections does.