# Adalo Support - Refund to Account **URL:** \ **Category:** Get Help\ **Created:** [June 10, 2021, 3:57pm UTC](https://forum.adalo.com/t/adalo-support-refund-to-account/13627 "2021-06-10T15:57:10Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![ajpicard913](https://avatars.discourse-cdn.com/v4/letter/a/edb3f5/32.png) [@ajpicard913](https://forum.adalo.com/u/ajpicard913)\ **Post date:** [June 10, 2021, 3:57pm UTC](https://forum.adalo.com/t/adalo-support-refund-to-account/13627/1 "2021-06-10T15:57:10Z")
Hey Adalo Team! I’ve reached out to you multiple times regarding getting a refund and still haven’t heard back from anyone on your team. I used a discount code that I received from [JoinSecret.com](http://JoinSecret.com) and it did not apply the discount. Please check your emails from [Contact@SauceDesigns.io](mailto:Contact@SauceDesigns.io) I have explained the whole situation there. ---
**Author:** ![James\_App\_Maker](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/james_app_maker/32/37288_2.png) [@James\_App\_Maker](https://forum.adalo.com/u/James_App_Maker)\ **Post date:** [June 10, 2021, 4:03pm UTC](https://forum.adalo.com/t/adalo-support-refund-to-account/13627/2 "2021-06-10T16:03:09Z")
Hi AJ, How did you email Adalo? The best way is to submit a support ticket. > **[Submit a Support Ticket](https://info.adalo.com/submit-a-support-ticket)** > > Submit a support ticket for the Adalo Support team to help resolve issues, troubleshoot bugs, and offer app guidance. ---
**Author:** ![system](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/system/32/40401_2.png) [@system](https://forum.adalo.com/u/system)\ **Post date:** [June 20, 2021, 4:03pm UTC](https://forum.adalo.com/t/adalo-support-refund-to-account/13627/3 "2021-06-20T16:03:51Z")
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