# App disappearing after removing teams **URL:** \ **Category:** Get Help\ **Created:** [October 15, 2021, 2:27am UTC](https://forum.adalo.com/t/app-disappearing-after-removing-teams/18488 "2021-10-15T02:27:23Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Drearystate](https://avatars.discourse-cdn.com/v4/letter/d/ea5d25/32.png) [@Drearystate](https://forum.adalo.com/u/Drearystate)\ **Post date:** [October 15, 2021, 2:27am UTC](https://forum.adalo.com/t/app-disappearing-after-removing-teams/18488/1 "2021-10-15T02:27:23Z")
So I have 2 accounts that for some reason I thought it was a great idea to make a team with. I haven’t been on Adalo in a while and wanted my personal account separate from my work account so I removed the teams feature and paid for my account. Now the app I created while it was setup as a team is now gone, I can access it from the link given by adalo but neither of my accounts show the app anymore. I need this app back. Does anyone know how to fix this? ---
**Author:** ![Victor](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/victor/32/2054_2.png) [@Victor](https://forum.adalo.com/u/Victor)\ **Post date:** [October 15, 2021, 12:25pm UTC](https://forum.adalo.com/t/app-disappearing-after-removing-teams/18488/2 "2021-10-15T12:25:10Z")
Hi @Drearystate, I would recommend to contact support: [Submit a Support Ticket](https://info.adalo.com/submit-a-support-ticket) Best regards, Victor. ---
**Author:** ![Drearystate](https://avatars.discourse-cdn.com/v4/letter/d/ea5d25/32.png) [@Drearystate](https://forum.adalo.com/u/Drearystate)\ **Post date:** [October 15, 2021, 3:57pm UTC](https://forum.adalo.com/t/app-disappearing-after-removing-teams/18488/3 "2021-10-15T15:57:35Z")
I submitted a ticket. Do you know how long it takes to get a response? I was supposed to present at least these first few features today, but that looks like a no go. ---
**Author:** ![Drearystate](https://avatars.discourse-cdn.com/v4/letter/d/ea5d25/32.png) [@Drearystate](https://forum.adalo.com/u/Drearystate)\ **Post date:** [October 16, 2021, 4:24pm UTC](https://forum.adalo.com/t/app-disappearing-after-removing-teams/18488/4 "2021-10-16T16:24:33Z")
So I’m guessing they get around to tickets whenever it’s convenient… ---
**Author:** ![Drearystate](https://avatars.discourse-cdn.com/v4/letter/d/ea5d25/32.png) [@Drearystate](https://forum.adalo.com/u/Drearystate)\ **Post date:** [October 18, 2021, 2:41pm UTC](https://forum.adalo.com/t/app-disappearing-after-removing-teams/18488/5 "2021-10-18T14:41:28Z")
Does anyone else know a solution to this issue? It’s been 4 days with no response from Adalo. ---
**Author:** ![ben1](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/ben1/32/1040_2.png) [@ben1](https://forum.adalo.com/u/ben1)\ **Post date:** [October 18, 2021, 4:15pm UTC](https://forum.adalo.com/t/app-disappearing-after-removing-teams/18488/6 "2021-10-18T16:15:31Z")
Hey @Drearystate, We will respond to you as soon as we can. Our team is not online on the weekend, so it likely has been only ~1 business day. I’ll be sure this gets responded to today. ---
**Author:** ![Drearystate](https://avatars.discourse-cdn.com/v4/letter/d/ea5d25/32.png) [@Drearystate](https://forum.adalo.com/u/Drearystate)\ **Post date:** [October 18, 2021, 4:27pm UTC](https://forum.adalo.com/t/app-disappearing-after-removing-teams/18488/7 "2021-10-18T16:27:01Z")
I have already begun rebuilding the app. By the time it has been responded to I will have it rebuilt I believe ---
**Author:** ![system](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/system/32/40401_2.png) [@system](https://forum.adalo.com/u/system)\ **Post date:** [October 28, 2021, 4:27pm UTC](https://forum.adalo.com/t/app-disappearing-after-removing-teams/18488/8 "2021-10-28T16:27:10Z")
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