# App Rejected App Store

**URL:** <https://forum.adalo.com/t/app-rejected-app-store/4663>\
**Category:** Get Help\
**Created:** [October 6, 2020, 8:32pm UTC](https://forum.adalo.com/t/app-rejected-app-store/4663 "2020-10-06T20:32:50Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![mightyels](https://avatars.discourse-cdn.com/v4/letter/m/85f322/32.png) [@mightyels](https://forum.adalo.com/u/mightyels)\
**Post date:** [October 6, 2020, 8:32pm UTC](https://forum.adalo.com/t/app-rejected-app-store/4663/1 "2020-10-06T20:32:51Z")

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Hi all, Ive uploaded by app but it keeps getting rejected for the following reason “We noticed that your app requests the user’s consent to access the location but does not clarify the use of the location in the applicable purpose string.”

Ive updated the information in the location area when publishing a testflight however they are still rejecting it. It appears as though the string doesn’t actually update.

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**Author:** ![Pablo\_books](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/pablo_books/32/2793_2.png) [@Pablo\_books](https://forum.adalo.com/u/Pablo_books)\
**Post date:** [October 7, 2020, 12:33am UTC](https://forum.adalo.com/t/app-rejected-app-store/4663/2 "2020-10-07T00:33:03Z")

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That seems like an App Store problem.

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**Author:** ![mightyels](https://avatars.discourse-cdn.com/v4/letter/m/85f322/32.png) [@mightyels](https://forum.adalo.com/u/mightyels)\
**Post date:** [October 7, 2020, 6:25am UTC](https://forum.adalo.com/t/app-rejected-app-store/4663/3 "2020-10-07T06:25:07Z")

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I don’t think it is. Adalo doesn’t seem to be updating the text. @anon78309838 can you pass thyis on to the team to have a look please. Obviously this is stopping me uploading my app.Thanks

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**Author:** ![mightyels](https://avatars.discourse-cdn.com/v4/letter/m/85f322/32.png) [@mightyels](https://forum.adalo.com/u/mightyels)\
**Post date:** [October 7, 2020, 7:49am UTC](https://forum.adalo.com/t/app-rejected-app-store/4663/4 "2020-10-07T07:49:55Z")

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This is my Adalo editor

 ![Untitled](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/2X/2/26e9418d8924dce40d2ee1a82134cffee6869691.png)

and this is what displays on the app.

 ![IMG_0440.PNG](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/2X/7/7f52f13992611fe1a477db0b9807ce429ef68a06.jpeg)

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**Author:** ![mightyels](https://avatars.discourse-cdn.com/v4/letter/m/85f322/32.png) [@mightyels](https://forum.adalo.com/u/mightyels)\
**Post date:** [October 7, 2020, 8:28am UTC](https://forum.adalo.com/t/app-rejected-app-store/4663/5 "2020-10-07T08:28:51Z")

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So this is happening with any app with the google maps.

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**Author:** ![anon78309838](https://avatars.discourse-cdn.com/v4/letter/a/b9bd4f/32.png) [@anon78309838](https://forum.adalo.com/u/anon78309838)\
**Post date:** [October 7, 2020, 8:47am UTC](https://forum.adalo.com/t/app-rejected-app-store/4663/6 "2020-10-07T08:47:41Z")

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@mightyels

First time I’ve seen an app rejected for this reason.

Maybe an obvious question, but did you create a new build after making those changes inside the builder before resubmitting?

Which app is this for?

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**Author:** ![mightyels](https://avatars.discourse-cdn.com/v4/letter/m/85f322/32.png) [@mightyels](https://forum.adalo.com/u/mightyels)\
**Post date:** [October 7, 2020, 9:00am UTC](https://forum.adalo.com/t/app-rejected-app-store/4663/7 "2020-10-07T09:00:17Z")

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Hi @anon78309838 yes i uploaded a new testflight. It’s for my Pub Grub app.

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**Author:** ![mightyels](https://avatars.discourse-cdn.com/v4/letter/m/85f322/32.png) [@mightyels](https://forum.adalo.com/u/mightyels)\
**Post date:** [October 7, 2020, 11:33am UTC](https://forum.adalo.com/t/app-rejected-app-store/4663/8 "2020-10-07T11:33:08Z")

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Hi @anon78309838 Can you let me know that this is being looked into?

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**Author:** ![anon78309838](https://avatars.discourse-cdn.com/v4/letter/a/b9bd4f/32.png) [@anon78309838](https://forum.adalo.com/u/anon78309838)\
**Post date:** [October 7, 2020, 11:34am UTC](https://forum.adalo.com/t/app-rejected-app-store/4663/9 "2020-10-07T11:34:49Z")

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I have created a higher priority ticket for this. The team will look into it when they come online in a few hours (Central daylight time).

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**Author:** ![mightyels](https://avatars.discourse-cdn.com/v4/letter/m/85f322/32.png) [@mightyels](https://forum.adalo.com/u/mightyels)\
**Post date:** [October 7, 2020, 11:42am UTC](https://forum.adalo.com/t/app-rejected-app-store/4663/10 "2020-10-07T11:42:48Z")

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Great Thank you @anon78309838

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**Author:** ![mightyels](https://avatars.discourse-cdn.com/v4/letter/m/85f322/32.png) [@mightyels](https://forum.adalo.com/u/mightyels)\
**Post date:** [October 7, 2020, 3:20pm UTC](https://forum.adalo.com/t/app-rejected-app-store/4663/11 "2020-10-07T15:20:26Z")

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Is there any way to get updates on the progress of the ticket? Obviously this is really effecting my app and business.

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**Author:** ![anon78309838](https://avatars.discourse-cdn.com/v4/letter/a/b9bd4f/32.png) [@anon78309838](https://forum.adalo.com/u/anon78309838)\
**Post date:** [October 7, 2020, 3:22pm UTC](https://forum.adalo.com/t/app-rejected-app-store/4663/12 "2020-10-07T15:22:45Z")

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High priority bugs are usually solved in 24 to 48 hours.

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**Author:** ![mightyels](https://avatars.discourse-cdn.com/v4/letter/m/85f322/32.png) [@mightyels](https://forum.adalo.com/u/mightyels)\
**Post date:** [October 8, 2020, 7:09am UTC](https://forum.adalo.com/t/app-rejected-app-store/4663/13 "2020-10-08T07:09:33Z")

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Hi @anon78309838 Is there any update on this?

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**Author:** ![mightyels](https://avatars.discourse-cdn.com/v4/letter/m/85f322/32.png) [@mightyels](https://forum.adalo.com/u/mightyels)\
**Post date:** [October 12, 2020, 8:18pm UTC](https://forum.adalo.com/t/app-rejected-app-store/4663/14 "2020-10-12T20:18:40Z")

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Can I have an update please @Ben @anon78309838 anyone??

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**Author:** ![anon78309838](https://avatars.discourse-cdn.com/v4/letter/a/b9bd4f/32.png) [@anon78309838](https://forum.adalo.com/u/anon78309838)\
**Post date:** [October 13, 2020, 9:15am UTC](https://forum.adalo.com/t/app-rejected-app-store/4663/15 "2020-10-13T09:15:57Z")

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Hi Elliot, this bug is still being worked on. I’m sorry for the time it is taking to resolve but a developer is working on this issue.

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**Author:** ![mightyels](https://avatars.discourse-cdn.com/v4/letter/m/85f322/32.png) [@mightyels](https://forum.adalo.com/u/mightyels)\
**Post date:** [October 13, 2020, 9:24am UTC](https://forum.adalo.com/t/app-rejected-app-store/4663/16 "2020-10-13T09:24:49Z")

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Ok Thank you for the update

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<div class="post-metadata">

**Author:** ![mightyels](https://avatars.discourse-cdn.com/v4/letter/m/85f322/32.png) [@mightyels](https://forum.adalo.com/u/mightyels)\
**Post date:** [October 15, 2020, 7:26am UTC](https://forum.adalo.com/t/app-rejected-app-store/4663/17 "2020-10-15T07:26:29Z")

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Hi @anon78309838 Can i have an update on this please, it’s been over a week now and is really holding me up.

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<div class="post-metadata">

**Author:** ![anon78309838](https://avatars.discourse-cdn.com/v4/letter/a/b9bd4f/32.png) [@anon78309838](https://forum.adalo.com/u/anon78309838)\
**Post date:** [October 19, 2020, 3:56pm UTC](https://forum.adalo.com/t/app-rejected-app-store/4663/18 "2020-10-19T15:56:18Z")

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Hi Elliot,

The issue has been fixed by the developer and is awaiting release. Should be pushed today / tonight.

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<div class="post-metadata">

**Author:** ![mightyels](https://avatars.discourse-cdn.com/v4/letter/m/85f322/32.png) [@mightyels](https://forum.adalo.com/u/mightyels)\
**Post date:** [October 19, 2020, 4:41pm UTC](https://forum.adalo.com/t/app-rejected-app-store/4663/19 "2020-10-19T16:41:45Z")

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Thanks @anon78309838 for the update

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<div class="post-metadata">

**Author:** ![anon78309838](https://avatars.discourse-cdn.com/v4/letter/a/b9bd4f/32.png) [@anon78309838](https://forum.adalo.com/u/anon78309838)\
**Post date:** [October 19, 2020, 4:48pm UTC](https://forum.adalo.com/t/app-rejected-app-store/4663/20 "2020-10-19T16:48:33Z")

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I’ve just been told this has been merged and you can test this again. Let me know!

[Next page](https://forum.adalo.com/t/app-rejected-app-store/4663.md?page=2)
