# ASAP! Adalo don't working

**URL:** <https://forum.adalo.com/t/asap-adalo-dont-working/22100>\
**Category:** Get Help\
**Created:** [January 16, 2022, 8:07am UTC](https://forum.adalo.com/t/asap-adalo-dont-working/22100 "2022-01-16T08:07:03Z")\
**Posts on this page:** 14\
**Page:** 1

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**Author:** ![oper2k](https://avatars.discourse-cdn.com/v4/letter/o/dbc845/32.png) [@oper2k](https://forum.adalo.com/u/oper2k)\
**Post date:** [January 16, 2022, 8:07am UTC](https://forum.adalo.com/t/asap-adalo-dont-working/22100/1 "2022-01-16T08:07:03Z")

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Hello  
My app in the production didn’t work today!  
See the attachment

 ![Снимок экрана 2022-01-16 в 10.59.52](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/2X/b/b21fe917b21d19e1a1c7b07f25f869934290b36f.jpeg)

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**Author:** ![oper2k](https://avatars.discourse-cdn.com/v4/letter/o/dbc845/32.png) [@oper2k](https://forum.adalo.com/u/oper2k)\
**Post date:** [January 16, 2022, 8:17am UTC](https://forum.adalo.com/t/asap-adalo-dont-working/22100/2 "2022-01-16T08:17:06Z")

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This action can’t be complete  
awful Adalo ☹

 ![Снимок экрана 2022-01-16 в 11.15.34](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/2X/e/ecd6c3c270414ad649f78a0e472d1efc20f3fe26.png)

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**Author:** ![James\_App\_Maker](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/james_app_maker/32/37288_2.png) [@James\_App\_Maker](https://forum.adalo.com/u/James_App_Maker)\
**Post date:** [January 16, 2022, 7:58pm UTC](https://forum.adalo.com/t/asap-adalo-dont-working/22100/3 "2022-01-16T19:58:41Z")

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Hi Sergey,

Could you explain your problem? “My app in the production didn’t work today” is not a problem.

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**Author:** ![Dilon](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/dilon/32/39815_2.png) [@Dilon](https://forum.adalo.com/u/Dilon)\
**Post date:** [January 16, 2022, 8:10pm UTC](https://forum.adalo.com/t/asap-adalo-dont-working/22100/4 "2022-01-16T20:10:25Z")

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In my experience this happens when that action doesn’t make sense.

Or Collection permission as Victor said.

> [@Pop-up message\[Action Cannot Be Completed\] is displayed](https://forum.adalo.com/t/pop-up-message-action-cannot-be-completed-is-displayed/19234/7):
>
> @tbel then my hypothesis is that such “Action Cannot Be Completed” appears when the app tries to update the property of the user to which it doesn’t have an access. I.e. if you have Current User somewhere and try to update a Full Name, and your access rights are set to default ones in the User Permissions (only record owner can change), you will get this result. I’ve had this on my several projects… Permissions change helped. Best, Victor.

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**Author:** ![oper2k](https://avatars.discourse-cdn.com/v4/letter/o/dbc845/32.png) [@oper2k](https://forum.adalo.com/u/oper2k)\
**Post date:** [January 17, 2022, 7:43am UTC](https://forum.adalo.com/t/asap-adalo-dont-working/22100/5 "2022-01-17T07:43:11Z")

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Hello  
Action can’t delete logged in user from relation field.  
The relation field doesn’t have any permission…

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**Author:** ![oper2k](https://avatars.discourse-cdn.com/v4/letter/o/dbc845/32.png) [@oper2k](https://forum.adalo.com/u/oper2k)\
**Post date:** [January 17, 2022, 7:46am UTC](https://forum.adalo.com/t/asap-adalo-dont-working/22100/6 "2022-01-17T07:46:12Z")

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As you can see on the screenshot action did’n works on button  
I use the action update for remove logged in user from relation field

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**Author:** ![oper2k](https://avatars.discourse-cdn.com/v4/letter/o/dbc845/32.png) [@oper2k](https://forum.adalo.com/u/oper2k)\
**Post date:** [January 17, 2022, 7:50am UTC](https://forum.adalo.com/t/asap-adalo-dont-working/22100/7 "2022-01-17T07:50:57Z")

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I found this topic: [Adalo Status - Update Actions w/ relationship fields not completing](https://forum.adalo.com/t/adalo-status-update-actions-w-relationship-fields-not-completing/17041)

And I think it’s the same problem…

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**Author:** ![Dilon](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/dilon/32/39815_2.png) [@Dilon](https://forum.adalo.com/u/Dilon)\
**Post date:** [January 18, 2022, 6:41am UTC](https://forum.adalo.com/t/asap-adalo-dont-working/22100/8 "2022-01-18T06:41:09Z")

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Do you have already logged in to the app? In my experience if you are not logged in this action makes no sense because if you are not logged in how the action remove the logged in user. If you have deleted that record from your Database and previewed the app then you need to logout. Because the app doesn’t auto logout.

If you have already logged in and showing this popup you can Submit A Support Ticket.

> **[Submit a Support Ticket](https://info.adalo.com/submit-a-support-ticket)**
>
> Submit a support ticket for the Adalo Support team to help resolve issues, troubleshoot bugs, and offer app guidance.

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**Author:** ![Victor](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/victor/32/2054_2.png) [@Victor](https://forum.adalo.com/u/Victor)\
**Post date:** [January 18, 2022, 5:07pm UTC](https://forum.adalo.com/t/asap-adalo-dont-working/22100/9 "2022-01-18T17:07:23Z")

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Hi @oper2k,

Tried to replicate it on a fresh app - everything works for me.  
So this might be related to some bug with the existing apps (I’ve heard something about that). Submitting a ticket sounds like a good idea.

Also you can have a look at browser console and see what mistakes are there - may be this will give some hint.

Best,  
Victor.

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**Author:** ![aryan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/aryan/32/15087_2.png) [@aryan](https://forum.adalo.com/u/aryan)\
**Post date:** [January 18, 2022, 5:15pm UTC](https://forum.adalo.com/t/asap-adalo-dont-working/22100/10 "2022-01-18T17:15:58Z")

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In my experience, this may be happening because the action includes “Removed logged in user” but you’ve not logged in

Create a log in screen, add a log in action and create user action. Then try testing this

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<div class="post-metadata">

**Author:** ![oper2k](https://avatars.discourse-cdn.com/v4/letter/o/dbc845/32.png) [@oper2k](https://forum.adalo.com/u/oper2k)\
**Post date:** [January 18, 2022, 6:38pm UTC](https://forum.adalo.com/t/asap-adalo-dont-working/22100/11 "2022-01-18T18:38:17Z")

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I try to do this but in doesn’t helped me  
The issue still present  
I wrote to the support Adalo 3 days ago and still nothing reply  
VERY BAD SUPPORT!

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**Author:** ![aryan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/aryan/32/15087_2.png) [@aryan](https://forum.adalo.com/u/aryan)\
**Post date:** [January 18, 2022, 6:56pm UTC](https://forum.adalo.com/t/asap-adalo-dont-working/22100/12 "2022-01-18T18:56:06Z")

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Can you share a clonable app link on personal messages or here so I can try to help you out with this? And maybe a screen recording of you performing the action where the issue is happening…

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**Author:** ![pbhirud](https://avatars.discourse-cdn.com/v4/letter/p/e19b73/32.png) [@pbhirud](https://forum.adalo.com/u/pbhirud)\
**Post date:** [January 22, 2022, 2:58am UTC](https://forum.adalo.com/t/asap-adalo-dont-working/22100/13 "2022-01-22T02:58:39Z")

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Did you get a solution? I am having same issue.

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**Author:** ![system](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/system/32/40401_2.png) [@system](https://forum.adalo.com/u/system)\
**Post date:** [February 1, 2022, 2:58am UTC](https://forum.adalo.com/t/asap-adalo-dont-working/22100/14 "2022-02-01T02:58:40Z")

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Closed on February 1, 2022, 2:58am UTC

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