# Cannot login & signup "Invalid Username or Password" **URL:** \ **Category:** Get Help\ **Created:** [November 28, 2024, 1:46am UTC](https://forum.adalo.com/t/cannot-login-signup-invalid-username-or-password/51534 "2024-11-28T01:46:05Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![Clarkplayobby](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/clarkplayobby/32/35863_2.png) [@Clarkplayobby](https://forum.adalo.com/u/Clarkplayobby)\ **Post date:** [November 28, 2024, 1:46am UTC](https://forum.adalo.com/t/cannot-login-signup-invalid-username-or-password/51534/1 "2024-11-28T01:46:05Z")
Same from this problem [Not able to login, even after correct username and password](https://forum.adalo.com/t/not-able-to-login-even-after-correct-username-and-password/17462) but no way to fix it App: [SparkiSnaps](http://clarkplayobby.adalo.com/sparkisnaps) It works on PC not Mobile (All web by the way), I tried everything nothing works. edit: Forgot to add that I tried both Form and Custom made using Input & Image Picker ---
**Author:** ![ishantanusrivastava](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/ishantanusrivastava/32/34947_2.png) [@ishantanusrivastava](https://forum.adalo.com/u/ishantanusrivastava)\ **Post date:** [November 28, 2024, 10:23am UTC](https://forum.adalo.com/t/cannot-login-signup-invalid-username-or-password/51534/2 "2024-11-28T10:23:44Z")
Hi there, Can you share screen recording so I can take a look & may help you. Looks like your app is not working anymore. Thanks Shantanu ---
**Author:** ![Clarkplayobby](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/clarkplayobby/32/35863_2.png) [@Clarkplayobby](https://forum.adalo.com/u/Clarkplayobby)\ **Post date:** [December 2, 2024, 8:47am UTC](https://forum.adalo.com/t/cannot-login-signup-invalid-username-or-password/51534/3 "2024-12-02T08:47:11Z")
Just like I said, it just works on PC (Web), not Mobile (Web) > **[2024-12-02 16-44-28.mp4](https://drive.google.com/file/d/1rDTfevqq_PsST-VIhOqt9WOWZXLSqoau/view?usp=sharing)** > > Google Drive file. Also can’t record it on mobile, i just recorded in on pc, it works hope you reply fast! i forgot about this ---
**Author:** ![terminaious](https://avatars.discourse-cdn.com/v4/letter/t/f0a364/32.png) [@terminaious](https://forum.adalo.com/u/terminaious)\ **Post date:** [December 2, 2024, 11:58am UTC](https://forum.adalo.com/t/cannot-login-signup-invalid-username-or-password/51534/4 "2024-12-02T11:58:16Z")
Not directly related, but I had a similar issue when trying to sign up for your app. It showed the “Action limit reached” message, which might be why you’re facing issues logging in or signing up. The good news is that the action limit will be removed soon, so hopefully, you’ll be able to log in and sign up without any problems shortly! 🙌 ---
**Author:** ![Clarkplayobby](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/clarkplayobby/32/35863_2.png) [@Clarkplayobby](https://forum.adalo.com/u/Clarkplayobby)\ **Post date:** [December 3, 2024, 6:51am UTC](https://forum.adalo.com/t/cannot-login-signup-invalid-username-or-password/51534/5 "2024-12-03T06:51:29Z")
No, the invalid username or password not the action limit i will ignore that. ---
**Author:** ![terminaious](https://avatars.discourse-cdn.com/v4/letter/t/f0a364/32.png) [@terminaious](https://forum.adalo.com/u/terminaious)\ **Post date:** [December 3, 2024, 12:59pm UTC](https://forum.adalo.com/t/cannot-login-signup-invalid-username-or-password/51534/6 "2024-12-03T12:59:58Z")
I see what you mean now! But just to clarify, if you’ve reached the action limit, even signing in or signing up can be affected outside of the previewer 😬 To check if that’s the case, try this: 1️⃣ Click your profile icon in the top right. 2️⃣ Go to **Settings**. 3️⃣ In the modal that appears, head over to the **Billing and Usage** tab. Here you’ll be able to see how many actions you’ve used and when the limit will reset Hope that helps! If it turns out that’s the issue, you’ll just need to wait for the reset. Let me know if you need any more help! 🙌 ---
**Author:** ![ishantanusrivastava](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/ishantanusrivastava/32/34947_2.png) [@ishantanusrivastava](https://forum.adalo.com/u/ishantanusrivastava)\ **Post date:** [December 3, 2024, 2:56pm UTC](https://forum.adalo.com/t/cannot-login-signup-invalid-username-or-password/51534/7 "2024-12-03T14:56:07Z")
Hi @Clarkplayobby Thank you for sharing this recording. From what I understand, you’re using the username and password, so ensure no additional actions are linked to the sign-in button. However, it could be a temporary issue. If it persists, it’s best to raise a ticket for further assistance. I’ve encountered this issue before, but it was resolved automatically after a new update. ---
**Author:** ![Benalihoussam](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/benalihoussam/32/10346_2.png) [@Benalihoussam](https://forum.adalo.com/u/Benalihoussam)\ **Post date:** [December 3, 2024, 7:26pm UTC](https://forum.adalo.com/t/cannot-login-signup-invalid-username-or-password/51534/8 "2024-12-03T19:26:08Z")
How many users do you have on the app? Try deleting one and create a new account (not on preview but in share mode) ---
**Author:** ![Clarkplayobby](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/clarkplayobby/32/35863_2.png) [@Clarkplayobby](https://forum.adalo.com/u/Clarkplayobby)\ **Post date:** [December 10, 2024, 7:18am UTC](https://forum.adalo.com/t/cannot-login-signup-invalid-username-or-password/51534/9 "2024-12-10T07:18:12Z")
it was not a temporary issue. and it’s forever ---
**Author:** ![Clarkplayobby](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/clarkplayobby/32/35863_2.png) [@Clarkplayobby](https://forum.adalo.com/u/Clarkplayobby)\ **Post date:** [December 10, 2024, 7:18am UTC](https://forum.adalo.com/t/cannot-login-signup-invalid-username-or-password/51534/10 "2024-12-10T07:18:28Z")
just 10+ ---
**Author:** ![Clarkplayobby](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/clarkplayobby/32/35863_2.png) [@Clarkplayobby](https://forum.adalo.com/u/Clarkplayobby)\ **Post date:** [December 10, 2024, 7:19am UTC](https://forum.adalo.com/t/cannot-login-signup-invalid-username-or-password/51534/11 "2024-12-10T07:19:22Z")
it’s not the action limit issue, i’m finding the invalid username or password issues that was not temporary ---
**Author:** ![system](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/system/32/40401_2.png) [@system](https://forum.adalo.com/u/system)\ **Post date:** [December 20, 2024, 7:19am UTC](https://forum.adalo.com/t/cannot-login-signup-invalid-username-or-password/51534/12 "2024-12-20T07:19:51Z")
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