# Chat button does not work **URL:** \ **Category:** Get Help\ **Created:** [October 16, 2021, 8:34am UTC](https://forum.adalo.com/t/chat-button-does-not-work/18540 "2021-10-16T08:34:39Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![Belen](https://avatars.discourse-cdn.com/v4/letter/b/898d66/32.png) [@Belen](https://forum.adalo.com/u/Belen)\ **Post date:** [October 16, 2021, 8:34am UTC](https://forum.adalo.com/t/chat-button-does-not-work/18540/1 "2021-10-16T08:34:39Z")
Hello! I´ve linked the button chat to the chat screen, but in the preview, when I click on it, it doesn´t work. Someone would know which could be the problem? Thanks in advance, Belen ---
**Author:** ![Dilon](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/dilon/32/39815_2.png) [@Dilon](https://forum.adalo.com/u/Dilon)\ **Post date:** [October 16, 2021, 8:36am UTC](https://forum.adalo.com/t/chat-button-does-not-work/18540/2 "2021-10-16T08:36:58Z")
Hi @Belen 👋 👋 Welcome to the community 🥳 Did you set any conditions? Thank you 😊 😊 ---
**Author:** ![Belen](https://avatars.discourse-cdn.com/v4/letter/b/898d66/32.png) [@Belen](https://forum.adalo.com/u/Belen)\ **Post date:** [October 16, 2021, 6:43pm UTC](https://forum.adalo.com/t/chat-button-does-not-work/18540/3 "2021-10-16T18:43:32Z")
Hii! Thank you Dilon! This is what I have… I don´t know if this is what you mean. ![image](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/2X/e/edb211408de2e01d04609699acea8fd2c2b4ab23.png) ---
**Author:** ![Dilon](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/dilon/32/39815_2.png) [@Dilon](https://forum.adalo.com/u/Dilon)\ **Post date:** [October 16, 2021, 6:47pm UTC](https://forum.adalo.com/t/chat-button-does-not-work/18540/4 "2021-10-16T18:47:02Z")
Hi Belen 👋 Your welcome 😊 Chat button means the message send button or there’s a button in the home screen and link to the conversations screen that shows the list of conversations the user has created? Thank you 😊 ---
**Author:** ![Belen](https://avatars.discourse-cdn.com/v4/letter/b/898d66/32.png) [@Belen](https://forum.adalo.com/u/Belen)\ **Post date:** [October 16, 2021, 6:52pm UTC](https://forum.adalo.com/t/chat-button-does-not-work/18540/5 "2021-10-16T18:52:56Z")
It’s the button placed in the home screen and link to the conversations screen, to start the conversation. It´s not like whatsapp, it’s more like you can chat with the product vendor, not with all the users registered. ![image](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/2X/2/264b05d4de08fae1faf66d6095362dfd33c476f4.png) ---
**Author:** ![Dilon](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/dilon/32/39815_2.png) [@Dilon](https://forum.adalo.com/u/Dilon)\ **Post date:** [October 16, 2021, 6:54pm UTC](https://forum.adalo.com/t/chat-button-does-not-work/18540/6 "2021-10-16T18:54:31Z")
So the chat button in this list is not working? ---
**Author:** ![Belen](https://avatars.discourse-cdn.com/v4/letter/b/898d66/32.png) [@Belen](https://forum.adalo.com/u/Belen)\ **Post date:** [October 16, 2021, 6:58pm UTC](https://forum.adalo.com/t/chat-button-does-not-work/18540/7 "2021-10-16T18:58:36Z")
That’s exactly what’s happening ---
**Author:** ![Dilon](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/dilon/32/39815_2.png) [@Dilon](https://forum.adalo.com/u/Dilon)\ **Post date:** [October 16, 2021, 7:00pm UTC](https://forum.adalo.com/t/chat-button-does-not-work/18540/8 "2021-10-16T19:00:58Z")
So can you send a screenshot of that button link action? And does the button is a group or a list? ---
**Author:** ![Belen](https://avatars.discourse-cdn.com/v4/letter/b/898d66/32.png) [@Belen](https://forum.adalo.com/u/Belen)\ **Post date:** [October 16, 2021, 7:05pm UTC](https://forum.adalo.com/t/chat-button-does-not-work/18540/9 "2021-10-16T19:05:22Z")
Ok, so I’ve created two buttons and modify the visibility. One of them is part of a list, the second one. Sorry, because I’ve sent you another version in the screenshot. This is the real one. And I also show you the link actions of these buttons. ![image](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/2X/9/91e1b54e55b31cba7508dfcdeabec46ce3ca3374.png) ![image](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/2X/8/8f6bd7b32f2384e966391c647380ba26e04c4063.png) ![image](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/2X/e/ed93594e53b4cbcd6ad771f2bdae70d69c1c6e7c.png) ---
**Author:** ![Dilon](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/dilon/32/39815_2.png) [@Dilon](https://forum.adalo.com/u/Dilon)\ **Post date:** [October 18, 2021, 10:31am UTC](https://forum.adalo.com/t/chat-button-does-not-work/18540/10 "2021-10-18T10:31:16Z")
@Belen I have sent a message to you 😇 ---
**Author:** ![system](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/system/32/40401_2.png) [@system](https://forum.adalo.com/u/system)\ **Post date:** [October 28, 2021, 10:32am UTC](https://forum.adalo.com/t/chat-button-does-not-work/18540/11 "2021-10-28T10:32:00Z")
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