# CloudFlare, GoDaddy, register.com WHY NOTHING WORKS? Dns problem (I think?)

**URL:** <https://forum.adalo.com/t/cloudflare-godaddy-register-com-why-nothing-works-dns-problem-i-think/27037>\
**Category:** Get Help\
**Created:** [May 10, 2022, 4:36pm UTC](https://forum.adalo.com/t/cloudflare-godaddy-register-com-why-nothing-works-dns-problem-i-think/27037 "2022-05-10T16:36:29Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![matterbm](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/matterbm/32/19722_2.png) [@matterbm](https://forum.adalo.com/u/matterbm)\
**Post date:** [May 10, 2022, 4:36pm UTC](https://forum.adalo.com/t/cloudflare-godaddy-register-com-why-nothing-works-dns-problem-i-think/27037/1 "2022-05-10T16:36:29Z")

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Please guys I have been talking with [godaddy.com](http://godaddy.com) and [register.com](http://register.com) customer servicefor days now, I have now bought domains even on clodflare but it is just impossible to publish a webapp on a custom domain. What do I have to do? Screenshots attached @Victor You seem to be the most brilliant on this topic, would you kindly help me? Many thanks

 ![image (3)](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/3X/a/c/ac2936ffe1ad38cd43d98c09ee7560608688a404.png)

 ![image (2)](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/3X/5/5/5530bc79738ffeea1230efa3f2d8694b4c4047b6.png)  
 ![image (1)](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/3X/e/1/e17d6afd619d1e8aa95d562bc9ed3529ee56a786.png)  
 ![image](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/3X/9/5/95fae10c5eb0b54b56f082a145b14b2bb26513aa.png)

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**Author:** ![Flawless](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/flawless/32/20131_2.png) [@Flawless](https://forum.adalo.com/u/Flawless)\
**Post date:** [May 11, 2022, 11:33am UTC](https://forum.adalo.com/t/cloudflare-godaddy-register-com-why-nothing-works-dns-problem-i-think/27037/2 "2022-05-11T11:33:16Z")

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Hey there @matterbm

When you’re adding your domain to Adalo, you need to add the subdomain and the domain.

 ![download-6](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/3X/9/b/9b7f3bee4fba726ffae45f1bea94902d63cc998f.jpeg)

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<div class="post-metadata">

**Author:** ![matterbm](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/matterbm/32/19722_2.png) [@matterbm](https://forum.adalo.com/u/matterbm)\
**Post date:** [May 12, 2022, 9:57am UTC](https://forum.adalo.com/t/cloudflare-godaddy-register-com-why-nothing-works-dns-problem-i-think/27037/3 "2022-05-12T09:57:14Z")

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Hello, I fixed it using a simple dns checker, I was able to understand what the mistake was. Isn’t true tho, if I write www in the adalo custom domain it won’t report the rest of the domain. My domain provider was adding to the cname name the domain right after the cname name. I had to register adalo under a subdomain that points to the root domain

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**Author:** ![GrantWoods](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/grantwoods/32/28251_2.png) [@GrantWoods](https://forum.adalo.com/u/GrantWoods)\
**Post date:** [May 12, 2022, 5:00pm UTC](https://forum.adalo.com/t/cloudflare-godaddy-register-com-why-nothing-works-dns-problem-i-think/27037/4 "2022-05-12T17:00:03Z")

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i tried it will google and that did not work ether

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**Author:** ![Victor](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/victor/32/2054_2.png) [@Victor](https://forum.adalo.com/u/Victor)\
**Post date:** [May 13, 2022, 12:04pm UTC](https://forum.adalo.com/t/cloudflare-godaddy-register-com-why-nothing-works-dns-problem-i-think/27037/5 "2022-05-13T12:04:14Z")

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Just in case: by DNS standards it is not allowed to have CNAME records for root domain. See here for example [https://ns1.com/resources/cname](https://ns1.com/resources/cname), look for Restrictions section.

E.g. you can have a record  
[www.somedomain.com](http://www.somedomain.com) CNAME [hosting.adalo.com](http://hosting.adalo.com),  
but you can’t have a record  
[somedomain.com](http://somedomain.com) CNAME [hosting.adalo.com](http://hosting.adalo.com).

Some companies like Cloudflare allow creating CNAME for root domains though, using some custom workarounds.

Best,  
Victor.

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**Author:** ![system](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/system/32/40401_2.png) [@system](https://forum.adalo.com/u/system)\
**Post date:** [May 23, 2022, 12:04pm UTC](https://forum.adalo.com/t/cloudflare-godaddy-register-com-why-nothing-works-dns-problem-i-think/27037/6 "2022-05-23T12:04:25Z")

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