# Custom Action - Intermittently working (text input issue)

**URL:** <https://forum.adalo.com/t/custom-action-intermittently-working-text-input-issue/6425>\
**Category:** Get Help\
**Created:** [November 27, 2020, 11:48am UTC](https://forum.adalo.com/t/custom-action-intermittently-working-text-input-issue/6425 "2020-11-27T11:48:19Z")\
**Posts on this page:** 1\
**Showing post:** 8

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**Author:** ![theadaloguy](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/theadaloguy/32/8023_2.png) [@theadaloguy](https://forum.adalo.com/u/theadaloguy)\
**Post date:** [December 2, 2020, 3:27pm UTC](https://forum.adalo.com/t/custom-action-intermittently-working-text-input-issue/6425/8 "2020-12-02T15:27:26Z")

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I noticed multi-line doesn’t work, because I guess Adalo doesn’t make the multi-line text JSON-friendly (we would need to use \n in place of linebreaks).

Although I was thinking what if we use the URLencode component to encode user inputted text and then feed it through the JSON and then decode it the other side (Integromat?).

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