# Custom Domain/DNS problem **URL:** \ **Category:** Get Help\ **Created:** [February 14, 2021, 5:02am UTC](https://forum.adalo.com/t/custom-domain-dns-problem/9187 "2021-02-14T05:02:42Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![taka](https://avatars.discourse-cdn.com/v4/letter/t/b5a626/32.png) [@taka](https://forum.adalo.com/u/taka)\ **Post date:** [February 14, 2021, 5:02am UTC](https://forum.adalo.com/t/custom-domain-dns-problem/9187/1 "2021-02-14T05:02:42Z")
Hi Im very happy to be adalo membership and very satisfied I finally finished creating my apps But My customs domain is not working i finished set up DNS with godday and its seems ok > **[DNS Checker - DNS Check Propagation Tool](https://dnschecker.org/#A/i-factory.ca)** > > Check DNS Propagation worldwide. DNS Checker provides name server propagation check instantly. Changed nameservers so do a DNS lookup and check if DNS and nameservers have propagated. DNS is already propagated… I followed the instruction but the test set up is keep loading Please help me what should do? ![スクリーンショット 2021-02-14 午後1.56.51](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/2X/5/594362cff8a0e59388603d8a7621c7dc2e26686d.png) ![スクリーンショット 2021-02-14 午後2.04.27](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/2X/3/35482aab5f2b2a9bc773c0df7f03879aa69090f4.png) ---
**Author:** ![Jacob\_Lange](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/jacob_lange/32/21708_2.png) [@Jacob\_Lange](https://forum.adalo.com/u/Jacob_Lange)\ **Post date:** [February 14, 2021, 5:19am UTC](https://forum.adalo.com/t/custom-domain-dns-problem/9187/2 "2021-02-14T05:19:31Z")
Hey @taka, can you just tell me what your domain is? Is it “I-factory.ca”? ---
**Author:** ![taka](https://avatars.discourse-cdn.com/v4/letter/t/b5a626/32.png) [@taka](https://forum.adalo.com/u/taka)\ **Post date:** [February 14, 2021, 5:24am UTC](https://forum.adalo.com/t/custom-domain-dns-problem/9187/3 "2021-02-14T05:24:25Z")
my domain name is i-factory.ca ---
**Author:** ![Jacob\_Lange](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/jacob_lange/32/21708_2.png) [@Jacob\_Lange](https://forum.adalo.com/u/Jacob_Lange)\ **Post date:** [February 14, 2021, 5:33am UTC](https://forum.adalo.com/t/custom-domain-dns-problem/9187/4 "2021-02-14T05:33:04Z")
ok perfect so what you will need to is set up a sub domain. This can be anything. a common one would be **app.yourdomain.ca** In your DNS settings change **Name: I-factory.ca** to **Name: app** pointing still to **[hosting.adalo.com](http://hosting.adalo.com)** After this is complete go to your Adalo setting and type out the full domain… in this case: **app.I-factory.ca** Once you test it it should work! Let me know if this fixes the issue you are having! ---
**Author:** ![taka](https://avatars.discourse-cdn.com/v4/letter/t/b5a626/32.png) [@taka](https://forum.adalo.com/u/taka)\ **Post date:** [February 14, 2021, 5:41am UTC](https://forum.adalo.com/t/custom-domain-dns-problem/9187/5 "2021-02-14T05:41:34Z")
Thank you i try when i typed subdomain it show up like this ![スクリーンショット 2021-02-14 午後2.40.30](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/2X/e/ed423c2cd2ebf0d56eaae2460894188ad49bf07c.png) ---
**Author:** ![taka](https://avatars.discourse-cdn.com/v4/letter/t/b5a626/32.png) [@taka](https://forum.adalo.com/u/taka)\ **Post date:** [February 14, 2021, 5:47am UTC](https://forum.adalo.com/t/custom-domain-dns-problem/9187/6 "2021-02-14T05:47:01Z")
Thank you after changed i-factory.ca to app in DNS Test could successfully done ![スクリーンショット 2021-02-14 午後2.45.25](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/2X/7/7c88f6fa09d534bf53def74994b205783d970ba4.png) ---
**Author:** ![Jacob\_Lange](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/jacob_lange/32/21708_2.png) [@Jacob\_Lange](https://forum.adalo.com/u/Jacob_Lange)\ **Post date:** [February 14, 2021, 5:49am UTC](https://forum.adalo.com/t/custom-domain-dns-problem/9187/7 "2021-02-14T05:49:37Z")
ok great!! I am glad I could help!! ---
**Author:** ![taka](https://avatars.discourse-cdn.com/v4/letter/t/b5a626/32.png) [@taka](https://forum.adalo.com/u/taka)\ **Post date:** [February 14, 2021, 5:52am UTC](https://forum.adalo.com/t/custom-domain-dns-problem/9187/8 "2021-02-14T05:52:34Z")
Thank you so much for your help Im really appreciate from my heart from today i can go forward my first step Best regards ---
**Author:** ![taka](https://avatars.discourse-cdn.com/v4/letter/t/b5a626/32.png) [@taka](https://forum.adalo.com/u/taka)\ **Post date:** [February 14, 2021, 12:20pm UTC](https://forum.adalo.com/t/custom-domain-dns-problem/9187/9 "2021-02-14T12:20:56Z")
Hi Jacob how are you I have one more question is there anyway to make URL www.i-factory.ca instead of app.i-factory.ca Thank you ---
**Author:** ![Jacob\_Lange](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/jacob_lange/32/21708_2.png) [@Jacob\_Lange](https://forum.adalo.com/u/Jacob_Lange)\ **Post date:** [February 15, 2021, 6:58am UTC](https://forum.adalo.com/t/custom-domain-dns-problem/9187/10 "2021-02-15T06:58:15Z")
I am doing well! How are you? Yes you sure can! In your domains DNS setting you will already have a CNAME **www** pointing to **@**. Just simply change **@** to **[hosting.adalo.com](http://hosting.adalo.com)** and then complete the steps in your Adalo app setting to add the new domain, **www.i-factory.ca** then you can open your apps publish settings and select your new domain! ---
**Author:** ![system](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/system/32/40401_2.png) [@system](https://forum.adalo.com/u/system)\ **Post date:** [March 6, 2021, 11:54pm UTC](https://forum.adalo.com/t/custom-domain-dns-problem/9187/12 "2021-03-06T23:54:00Z")
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