# Delete User not deleting record

**URL:** <https://forum.adalo.com/t/delete-user-not-deleting-record/18506>\
**Category:** Get Help\
**Created:** [October 15, 2021, 11:55am UTC](https://forum.adalo.com/t/delete-user-not-deleting-record/18506 "2021-10-15T11:55:45Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![tbel](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/tbel/32/11159_2.png) [@tbel](https://forum.adalo.com/u/tbel)\
**Post date:** [October 15, 2021, 11:55am UTC](https://forum.adalo.com/t/delete-user-not-deleting-record/18506/1 "2021-10-15T11:55:45Z")

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Hiya hope someone can shed some light here, in my app I’ve given Coaches the ability to add/delete players from their teams, but when I log in to test as a coach and delete a user, the user disappears from the list but the record in the DB remains. Any idea as to why?

Thx for any help.

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**Author:** ![Applicationspeciali](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/applicationspeciali/32/13027_2.png) [@Applicationspeciali](https://forum.adalo.com/u/Applicationspeciali)\
**Post date:** [October 15, 2021, 11:59am UTC](https://forum.adalo.com/t/delete-user-not-deleting-record/18506/2 "2021-10-15T11:59:42Z")

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If you have used the delete user feature several times in different places, I would recommend setting the redelete feature on each page you use. don’t copy paste

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**Author:** ![Victor](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/victor/32/2054_2.png) [@Victor](https://forum.adalo.com/u/Victor)\
**Post date:** [October 15, 2021, 12:20pm UTC](https://forum.adalo.com/t/delete-user-not-deleting-record/18506/3 "2021-10-15T12:20:26Z")

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Hi @tbel,

When you delete the user from the app, it should be deleted immediately. You can check this using Postman, for example.  
The possible reason for user’s record available in the builder might be because builder caches the records. To check: when you completely reload the app builder’s page, do the deleted users remain?

Best regards, Victor.

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**Author:** ![tbel](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/tbel/32/11159_2.png) [@tbel](https://forum.adalo.com/u/tbel)\
**Post date:** [October 15, 2021, 12:48pm UTC](https://forum.adalo.com/t/delete-user-not-deleting-record/18506/4 "2021-10-15T12:48:41Z")

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I think it is a cache issue because the numbers reflect the user count. But as @Applicationspeciali mentioned I did dupe the action from another, and yes I found that sometimes it’s best to recreate these types of actions from scratch, so I’ll try that as well.

Thx guys

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**Author:** ![system](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/system/32/40401_2.png) [@system](https://forum.adalo.com/u/system)\
**Post date:** [October 28, 2021, 5:03am UTC](https://forum.adalo.com/t/delete-user-not-deleting-record/18506/6 "2021-10-28T05:03:24Z")

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