# Error code on IOS

**URL:** <https://forum.adalo.com/t/error-code-on-ios/51560>\
**Category:** Get Help\
**Created:** [November 28, 2024, 8:46pm UTC](https://forum.adalo.com/t/error-code-on-ios/51560 "2024-11-28T20:46:21Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![ozcast1](https://avatars.discourse-cdn.com/v4/letter/o/b5ac83/32.png) [@ozcast1](https://forum.adalo.com/u/ozcast1)\
**Post date:** [November 28, 2024, 8:46pm UTC](https://forum.adalo.com/t/error-code-on-ios/51560/1 "2024-11-28T20:46:22Z")

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Out of the blue I’m getting this error code for a new test flight build. Submitted a ticket, but Adalo has no answers and its been over a week. Anyone know what I need to do?

Here’s the error code:

## We weren’t able to verify your App Store Connect Credentials.

/Users/administrator/.rbenv/versions/2.7.6/lib/ruby/gems/2.7.0/gems/fastlane-2.225.0/spaceship/lib/spaceship/two\_step\_or\_factor\_client.rb:23:in `handle\_two\_step\_or\_factor’: Although response from Apple indicated activated Two-step Verification or Two-factor Authentication, spaceship didn’t know how to handle this response: {“phoneNumber”=\>{“numberWithDialCode”=\>“+1 (•••) •••-••49”, “pushMode”=\>“sms”, “obfuscatedNumber”=\>“(•••) •••-••49”, “lastTwoDigits”=\>“49”, “id”=\>1}, “securityCode”=\>{“length”=\>6, “tooManyCodesSent”=\>false, “tooManyCodesValidated”=\>false, “securityCodeLocked”=\>false, “securityCodeCooldown”=\>false}, “mode”=\>“sms”, “type”=\>“verification”, “authenticationType”=\>“hsa2”, “noTrustedDevices”=\>true, “autoVerified”=\>false, “showAutoVerificationUI”=\>false, “hideSendSMSCodeOption”=\>false, “supervisedChangePasswordFlow”=\>false, “hsa2Account”=\>true, “restrictedAccount”=\>false, “supportsRecovery”=\>true, “managedAccount”=\>false, “serviceErrors”=\>[{“code”=\>“-28248”, “title”=\>“Verification Failed”, “message”=\>“Verification codes can’t be sent to this phone number at this time. Please try again later.”, “suppressDismissal”=\>false}]} (RuntimeError)

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**Author:** ![ishantanusrivastava](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/ishantanusrivastava/32/34947_2.png) [@ishantanusrivastava](https://forum.adalo.com/u/ishantanusrivastava)\
**Post date:** [November 29, 2024, 5:52am UTC](https://forum.adalo.com/t/error-code-on-ios/51560/2 "2024-11-29T05:52:02Z")

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Hi @ozcast1

Double check your store credentials.

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**Author:** ![system](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/system/32/40401_2.png) [@system](https://forum.adalo.com/u/system)\
**Post date:** [December 9, 2024, 5:52am UTC](https://forum.adalo.com/t/error-code-on-ios/51560/3 "2024-12-09T05:52:36Z")

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