# Firebase analytics not working

**URL:** <https://forum.adalo.com/t/firebase-analytics-not-working/42331>\
**Category:** Get Help\
**Created:** [September 30, 2023, 9:35am UTC](https://forum.adalo.com/t/firebase-analytics-not-working/42331 "2023-09-30T09:35:47Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![gabs](https://avatars.discourse-cdn.com/v4/letter/g/e36b37/32.png) [@gabs](https://forum.adalo.com/u/gabs)\
**Post date:** [September 30, 2023, 9:35am UTC](https://forum.adalo.com/t/firebase-analytics-not-working/42331/1 "2023-09-30T09:35:47Z")

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I am usinf firebase to track the performance of my app so I downloaded and uploaded in my app the Frontend google-services.json and Service Account Key google-services.json but on the Firebase analytics dashboard it only shows 0’s. Any advise ?

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**Author:** ![Ali-Bazzi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/ali-bazzi/32/40359_2.png) [@Ali-Bazzi](https://forum.adalo.com/u/Ali-Bazzi)\
**Post date:** [September 30, 2023, 9:43am UTC](https://forum.adalo.com/t/firebase-analytics-not-working/42331/2 "2023-09-30T09:43:43Z")

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Hello, you can track your app’s analytics inside your editor in the “Analytics” section.

 ![Screenshot 2023-09-30 124219](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/3X/0/6/068f9739c1a883b0587ed7241fc5378b07d36e85.png)

Thank you!

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**Author:** ![gabs](https://avatars.discourse-cdn.com/v4/letter/g/e36b37/32.png) [@gabs](https://forum.adalo.com/u/gabs)\
**Post date:** [September 30, 2023, 1:26pm UTC](https://forum.adalo.com/t/firebase-analytics-not-working/42331/3 "2023-09-30T13:26:58Z")

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It’s not working, it shows 0 users but I know that it’s not true

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**Author:** ![Ali-Bazzi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/ali-bazzi/32/40359_2.png) [@Ali-Bazzi](https://forum.adalo.com/u/Ali-Bazzi)\
**Post date:** [September 30, 2023, 4:50pm UTC](https://forum.adalo.com/t/firebase-analytics-not-working/42331/4 "2023-09-30T16:50:04Z")

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Sometimes it takes time to load due to low internet speed. When the app was published?

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**Author:** ![gabs](https://avatars.discourse-cdn.com/v4/letter/g/e36b37/32.png) [@gabs](https://forum.adalo.com/u/gabs)\
**Post date:** [October 2, 2023, 9:57am UTC](https://forum.adalo.com/t/firebase-analytics-not-working/42331/6 "2023-10-02T09:57:34Z")

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3 months, it never worked, only tracked activity inside the adalo preview and nothing on the actual app

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**Author:** ![system](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/system/32/40401_2.png) [@system](https://forum.adalo.com/u/system)\
**Post date:** [October 12, 2023, 9:58am UTC](https://forum.adalo.com/t/firebase-analytics-not-working/42331/7 "2023-10-12T09:58:33Z")

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