# Forgot Password

**URL:** <https://forum.adalo.com/t/forgot-password/263>\
**Category:** Get Help\
**Created:** [February 18, 2020, 9:10pm UTC](https://forum.adalo.com/t/forgot-password/263 "2020-02-18T21:10:05Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![ibornset](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/ibornset/32/9210_2.png) [@ibornset](https://forum.adalo.com/u/ibornset)\
**Post date:** [February 18, 2020, 9:10pm UTC](https://forum.adalo.com/t/forgot-password/263/1 "2020-02-18T21:10:05Z")

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Any deadline to forgot password? It is complicated for the customer to know which platform we are using to develop the APP through the email sender.

- Set options Screen
- Change sender, subject and body
- Own SMTP / Default

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**Author:** ![mariocampello](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/mariocampello/32/103_2.png) [@mariocampello](https://forum.adalo.com/u/mariocampello)\
**Post date:** [February 20, 2020, 12:59am UTC](https://forum.adalo.com/t/forgot-password/263/2 "2020-02-20T00:59:59Z")

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Yes, and also it would be awesome to customize the forgot password screen.  
My app is in another language. 😕

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**Author:** ![bakerofideas](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/bakerofideas/32/209_2.png) [@bakerofideas](https://forum.adalo.com/u/bakerofideas)\
**Post date:** [April 23, 2020, 1:23pm UTC](https://forum.adalo.com/t/forgot-password/263/3 "2020-04-23T13:23:35Z")

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This should be priority for paid customers!

1. The email for the forgot password comes from [noreply@adalo.com](mailto:noreply@adalo.com) (not able to customize it).
2. The wording on the screen does not reflect the type of site I have.
3. The button font color doesn’t match the other screens.

I will not release my app with Adalo’s forgot password screen. I’ll remove the link to the screen since we cannot edit the screen.

IMHO, the flow of the Adalo forgot password feature is great, we just need control of the screen, and the email needs to be from our domain instead of the Adalo domain.

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**Author:** ![Ben](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/ben/32/9_2.png) [@Ben](https://forum.adalo.com/u/Ben)\
**Post date:** [April 24, 2020, 1:30am UTC](https://forum.adalo.com/t/forgot-password/263/4 "2020-04-24T01:30:12Z")

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This is on our roadmap here: [Customize Password reset | Voters | Adalo](https://ideas.adalo.com/feature-requests/p/customize-password-reset)

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**Author:** ![Schelle](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/schelle/32/6846_2.png) [@Schelle](https://forum.adalo.com/u/Schelle)\
**Post date:** [May 15, 2020, 7:35am UTC](https://forum.adalo.com/t/forgot-password/263/5 "2020-05-15T07:35:24Z")

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Hi @Ben ,

Is this feature request in the roadmap for development?

It is currently in feature request, but not in the roadmap. Do we have a date planned for this, sort of critical.

**Has anyone come up with a work around? Maybe an open screen that triggers a Zap? I don’t know I am just thinking out loud LOL**

Cheers  
Schelle

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**Author:** ![Schelle](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/schelle/32/6846_2.png) [@Schelle](https://forum.adalo.com/u/Schelle)\
**Post date:** [May 15, 2020, 11:24pm UTC](https://forum.adalo.com/t/forgot-password/263/6 "2020-05-15T23:24:33Z")

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Hi Everyone,

Can anyone let me know if you think this workaround might be doable using a **custom** form to replace the Forgot Password.

1. Click on forgot password
2. Open Custom Form - Enter Email - submit
3. Submit triggers a Zap to change the user password to a random password in User Collection
4. Zap to Sendgrid to first do an email validation and then to send the email instruction with the random password

This should allow the user to enter the App and they can change their password in their profile - I hope.

Is this risky???

Has anyone got a better work around?

Cheers  
Schelle

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**Author:** ![ibornset](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/ibornset/32/9210_2.png) [@ibornset](https://forum.adalo.com/u/ibornset)\
**Post date:** [June 15, 2020, 2:41pm UTC](https://forum.adalo.com/t/forgot-password/263/11 "2020-06-15T14:41:51Z")

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@mariocampello @bakerofideas @Schelle @azeled @Fsteeve In my opinion, this option should already have priority for the platform and not even enter the roadmap, but anyway … There is an exit to resend the password using a webviewer, but you need knowledge in Rest/API to search all users database, choose or user-defined email and set a password, a notification would be an easier part. If anyone has this knowledge they can contact me.

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**Author:** ![pandinohn1](https://avatars.discourse-cdn.com/v4/letter/p/e19b73/32.png) [@pandinohn1](https://forum.adalo.com/u/pandinohn1)\
**Post date:** [July 30, 2020, 9:52pm UTC](https://forum.adalo.com/t/forgot-password/263/15 "2020-07-30T21:52:43Z")

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@Schelle You were able to costumize the “forgot password”? I really need to customize mine, as my website is in spanish! Could you help me?

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**Author:** ![anon78309838](https://avatars.discourse-cdn.com/v4/letter/a/b9bd4f/32.png) [@anon78309838](https://forum.adalo.com/u/anon78309838)\
**Post date:** [August 12, 2020, 1:12pm UTC](https://forum.adalo.com/t/forgot-password/263/18 "2020-08-12T13:12:53Z")

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Archived on August 12, 2020, 1:12pm UTC


