Frontend Login Issues

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1

Good afternoon, my new app ‘MyPortal’ is now being published to whom it may concern, so that they can access the information and files shared by other members. I have just got wind of two people that cannot login at all, despite me being able to login with their account details.

I have many apps associated with my account, and the app in question is MyPortal:

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This app was affected by the Database Incident, but everything I checked was fixed after that, so this may be a small error that remains.

Now, this app isn’t top priority, but I have been holding it back for a few weeks now, so it would be nice to distribute it ASAP :wink:

Thanks!

2

Hi Thomas,

Without looking at your app I would not be able to see if there is anything wrong with it but as a standard feature I would add a ‘forgotten password’ feature and direct people to reset their password and this should solve the issues quicker than troubleshooting what MAY be problem.

If you do not have a ‘forgotten password’ feature and need help implementing one, please let me know.

Cheers
Craig

3

Thanks, I will introduce the Forgotten Password Feature, and see how that goes.