# Help Is there a workaround for forget password **URL:** \ **Category:** External Collections, Custom Actions & Collections\ **Created:** [October 8, 2021, 3:30pm UTC](https://forum.adalo.com/t/help-is-there-a-workaround-for-forget-password/18217 "2021-10-08T15:30:40Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![jonafied](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/jonafied/32/12094_2.png) [@jonafied](https://forum.adalo.com/u/jonafied)\ **Post date:** [October 8, 2021, 3:30pm UTC](https://forum.adalo.com/t/help-is-there-a-workaround-for-forget-password/18217/1 "2021-10-08T15:30:40Z")
I’ve tried workarounds but it still doesn’t seem to update the user’s password when logging in a second time. ---
**Author:** ![Dilon](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/dilon/32/39815_2.png) [@Dilon](https://forum.adalo.com/u/Dilon)\ **Post date:** [October 8, 2021, 3:50pm UTC](https://forum.adalo.com/t/help-is-there-a-workaround-for-forget-password/18217/2 "2021-10-08T15:50:18Z")
Hi @jonafied 👋 👋 You can read this conversation. > [@Adalo tutorials: customised password reset](https://forum.adalo.com/t/adalo-tutorials-customised-password-reset/6136): > > Adalo has a great built-in procedure to reset user passwords. But sometimes this may not be enough. In this video I show how to create a customised workflow for password reset: this is done using one-time random code sent to user’s email. The video is quite long (almost 19 mins), so please be patient and enjoy slight_smile[[Adalo tutorials: multistep customised password reset. ATTENTION - IMPORTANT UPDATES in description.] ](https://www.youtube.com/watch?v=kQ3v_-us2as) Note: the email sending is done via SendInBlue, I’ve cre… In this conversation Victor has did a video. This will help you. [![](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/3X/4/9/49fde1e0e7192a69022ab367305c9603a56aafdc.jpeg "Adalo tutorials: multistep customised password reset. ATTENTION - IMPORTANT UPDATES in description.") ](https://www.youtube.com/watch?v=kQ3v_-us2as) Or you can add a button and add a action in more \> user login \> forgot password. Then it’s automatically doing by Adalo. Thank you 😇 ---
**Author:** ![Dilon](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/dilon/32/39815_2.png) [@Dilon](https://forum.adalo.com/u/Dilon)\ **Post date:** [October 8, 2021, 4:09pm UTC](https://forum.adalo.com/t/help-is-there-a-workaround-for-forget-password/18217/3 "2021-10-08T16:09:46Z")
Or add a screen and add a form and set that to update logged in user and the fields are only the password and add another screen and add another form and set that to update logged in user and then add the fields without the password ( Email, Name, Username,etc). So first screen with the form is to update the logged in user password. And the second screen with the form is to update the logged in user details without the password.(other details) Thank you 😊 ---
**Author:** ![jonafied](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/jonafied/32/12094_2.png) [@jonafied](https://forum.adalo.com/u/jonafied)\ **Post date:** [October 8, 2021, 4:44pm UTC](https://forum.adalo.com/t/help-is-there-a-workaround-for-forget-password/18217/4 "2021-10-08T16:44:17Z")
@Dilon - thank you, I’ll try those options and reach out if I have any trouble. ---
**Author:** ![Dilon](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/dilon/32/39815_2.png) [@Dilon](https://forum.adalo.com/u/Dilon)\ **Post date:** [October 8, 2021, 4:45pm UTC](https://forum.adalo.com/t/help-is-there-a-workaround-for-forget-password/18217/5 "2021-10-08T16:45:08Z")
Your welcome @jonafied. 😊 > [@Dilon](#): > > Or add a screen and add a form and set that to update logged in user and the fields are only the password and add another screen and add another form and set that to update logged in user and then add the fields without the password ( Email, Name, Username,etc). > > So first screen with the form is to update the logged in user password. > And the second screen with the form is to update the logged in user details without the password.(other details) I did like this and it worked for me ---
**Author:** ![jonafied](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/jonafied/32/12094_2.png) [@jonafied](https://forum.adalo.com/u/jonafied)\ **Post date:** [October 8, 2021, 5:23pm UTC](https://forum.adalo.com/t/help-is-there-a-workaround-for-forget-password/18217/6 "2021-10-08T17:23:38Z")
@Dilon - I tried this option and it keeps saying the password is not valid. Do you have screenshots I can see? ---
**Author:** ![Dilon](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/dilon/32/39815_2.png) [@Dilon](https://forum.adalo.com/u/Dilon)\ **Post date:** [October 8, 2021, 5:54pm UTC](https://forum.adalo.com/t/help-is-there-a-workaround-for-forget-password/18217/7 "2021-10-08T17:54:16Z")
Yeah sure @jonafied 😊 ---
**Author:** ![jonafied](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/jonafied/32/12094_2.png) [@jonafied](https://forum.adalo.com/u/jonafied)\ **Post date:** [October 8, 2021, 6:03pm UTC](https://forum.adalo.com/t/help-is-there-a-workaround-for-forget-password/18217/8 "2021-10-08T18:03:31Z")
@Dilon - I also tried the default reset password from Adalo and it sends a temporary password but it doesn’t update the user to be able to login. ---
**Author:** ![Dilon](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/dilon/32/39815_2.png) [@Dilon](https://forum.adalo.com/u/Dilon)\ **Post date:** [October 8, 2021, 6:05pm UTC](https://forum.adalo.com/t/help-is-there-a-workaround-for-forget-password/18217/9 "2021-10-08T18:05:17Z")
@jonafied can you send a screen recording of what is happening? ---
**Author:** ![jonafied](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/jonafied/32/12094_2.png) [@jonafied](https://forum.adalo.com/u/jonafied)\ **Post date:** [October 8, 2021, 6:19pm UTC](https://forum.adalo.com/t/help-is-there-a-workaround-for-forget-password/18217/10 "2021-10-08T18:19:49Z")
This is the default forgot password button from Adalo. It sends a temp password but you have to click on forgot password again after inputting your info to take you to the reset password view. But, the new password won’t work to log you in. ![Screen Shot 2021-10-08 at 11.13.16 AM](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/2X/7/78dc77efb37c9e8628b410ff9cfcf01b6c454351.jpeg) ![Screen Shot 2021-10-08 at 11.13.34 AM](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/2X/c/c385158979c88ee229f5539e64eaa66af7a318af.png) ![Screen Shot 2021-10-08 at 11.13.48 AM](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/2X/b/ba6a3695faf6b9524bfa811fa99836536a400cbb.png) ---
**Author:** ![Dilon](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/dilon/32/39815_2.png) [@Dilon](https://forum.adalo.com/u/Dilon)\ **Post date:** [October 8, 2021, 6:20pm UTC](https://forum.adalo.com/t/help-is-there-a-workaround-for-forget-password/18217/11 "2021-10-08T18:20:10Z")
[https://loom.com/share/49a3bf4630754efe831fafa35c0d974b](https://loom.com/share/49a3bf4630754efe831fafa35c0d974b) ---
**Author:** ![Dilon](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/dilon/32/39815_2.png) [@Dilon](https://forum.adalo.com/u/Dilon)\ **Post date:** [October 8, 2021, 6:31pm UTC](https://forum.adalo.com/t/help-is-there-a-workaround-for-forget-password/18217/12 "2021-10-08T18:31:22Z")
It can’t happened . If not working the best is to [submit support ticket](https://info.adalo.com/submit-a-support-ticket). And Jona, Copy the temporary password correctly and full password and then paste it on the password field and click login and create the new password. If you did these things and not working create a new one from custom actions.Or if you want to do it from this way and not working [submit a support ticket](https://info.adalo.com/submit-a-support-ticket). [![](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/3X/4/9/49fde1e0e7192a69022ab367305c9603a56aafdc.jpeg "Adalo tutorials: multistep customised password reset. ATTENTION - IMPORTANT UPDATES in description.") ](https://www.youtube.com/watch?v=kQ3v_-us2as) Thank you 😊 😊 ---
**Author:** ![Dilon](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/dilon/32/39815_2.png) [@Dilon](https://forum.adalo.com/u/Dilon)\ **Post date:** [October 8, 2021, 6:31pm UTC](https://forum.adalo.com/t/help-is-there-a-workaround-for-forget-password/18217/13 "2021-10-08T18:31:54Z")
Here’s a video how this option works for me @jonafied