# How Encode Adalo using?

**URL:** <https://forum.adalo.com/t/how-encode-adalo-using/30420>\
**Category:** External Collections, Custom Actions & Collections\
**Created:** [August 5, 2022, 12:41pm UTC](https://forum.adalo.com/t/how-encode-adalo-using/30420 "2022-08-05T12:41:11Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![dyfreire](https://avatars.discourse-cdn.com/v4/letter/d/9f8e36/32.png) [@dyfreire](https://forum.adalo.com/u/dyfreire)\
**Post date:** [August 5, 2022, 12:41pm UTC](https://forum.adalo.com/t/how-encode-adalo-using/30420/1 "2022-08-05T12:41:11Z")

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Hi, I need some help

I’m trying to pass characters like â á á à to my API, but I get this broken data with “?”  
 ![bug1](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/3X/6/6/663e6374c5e9904254802828d0cbc38a25d5ce7b.jpeg)

my api works in UTF-8, which encode does adalo use to send the information?

Has anyone else had this problem and managed to solve it?

thanks

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**Author:** ![Dilon](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/dilon/32/39815_2.png) [@Dilon](https://forum.adalo.com/u/Dilon)\
**Post date:** [August 6, 2022, 12:51pm UTC](https://forum.adalo.com/t/how-encode-adalo-using/30420/2 "2022-08-06T12:51:37Z")

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Hi @dyfreire,

Welcome to the community 🥳

Did you created this API? If it gives encoded results I think what you can do is decode it with a API or JavaScript inside Adalo. Is it possible to share this API to test it on our end too?

Thank you

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**Author:** ![dyfreire](https://avatars.discourse-cdn.com/v4/letter/d/9f8e36/32.png) [@dyfreire](https://forum.adalo.com/u/dyfreire)\
**Post date:** [August 6, 2022, 3:06pm UTC](https://forum.adalo.com/t/how-encode-adalo-using/30420/3 "2022-08-06T15:06:39Z")

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Hello, @Dilon  
In the opposite case, when I send information from adalo to store in the API database, the API receives this decoded data, in this case the api works in UTF-8 but the characters  à Á Á, all of them the api receive as “?”

I already tried using Integromat to convert but I didn’t get positive results.

but answering your questions  
yes, the api is mine and we can create a staging area

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**Author:** ![Dilon](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/dilon/32/39815_2.png) [@Dilon](https://forum.adalo.com/u/Dilon)\
**Post date:** [August 6, 2022, 4:01pm UTC](https://forum.adalo.com/t/how-encode-adalo-using/30420/4 "2022-08-06T16:01:55Z")

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> [@dyfreire](#):
>
> In the opposite case, when I send information from adalo to store in the API database, the API receives this decoded data, in this case the api works in UTF-8 but the characters  à Á Á, all of them the api receive as “?”

Hmm… I’m not sure why is that 🫥 You can [Submit a Support Ticket](https://info.adalo.com/submit-a-support-ticket)!

> [@dyfreire](#):
>
> I already tried using Integromat to convert but I didn’t get positive results.

How did you tried that? Setting a custom action inside Adalo?

> [@dyfreire](#):
>
> yes, the api is mine and we can create a staging area

Maybe creating a staging area for us to test will be good and hopefully we can find a solution 😃 You can send that here or you can send a DM.

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**Author:** ![Stigfingers](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/stigfingers/32/24714_2.png) [@Stigfingers](https://forum.adalo.com/u/Stigfingers)\
**Post date:** [March 22, 2023, 8:38pm UTC](https://forum.adalo.com/t/how-encode-adalo-using/30420/5 "2023-03-22T20:38:07Z")

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hello … any resolution ? i have the when query items from an API