# I "downgraded" to free and I lost the paid plan directly

**URL:** <https://forum.adalo.com/t/i-downgraded-to-free-and-i-lost-the-paid-plan-directly/10846>\
**Category:** Get Help\
**Created:** [March 31, 2021, 4:54pm UTC](https://forum.adalo.com/t/i-downgraded-to-free-and-i-lost-the-paid-plan-directly/10846 "2021-03-31T16:54:33Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![esuarez](https://avatars.discourse-cdn.com/v4/letter/e/59ef9b/32.png) [@esuarez](https://forum.adalo.com/u/esuarez)\
**Post date:** [March 31, 2021, 4:54pm UTC](https://forum.adalo.com/t/i-downgraded-to-free-and-i-lost-the-paid-plan-directly/10846/1 "2021-03-31T16:54:33Z")

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Hi,

I was expecting to finish the paid plan when the next payment was “made” but directly I got downgraded and I think I am missing around 14 days… of paid plan

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**Author:** ![B0untiful\_26](https://avatars.discourse-cdn.com/v4/letter/b/3ab097/32.png) [@B0untiful\_26](https://forum.adalo.com/u/B0untiful_26)\
**Post date:** [March 31, 2021, 4:59pm UTC](https://forum.adalo.com/t/i-downgraded-to-free-and-i-lost-the-paid-plan-directly/10846/2 "2021-03-31T16:59:33Z")

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Make sure to message the support team!

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**Author:** ![James\_App\_Maker](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/james_app_maker/32/37288_2.png) [@James\_App\_Maker](https://forum.adalo.com/u/James_App_Maker)\
**Post date:** [March 31, 2021, 5:06pm UTC](https://forum.adalo.com/t/i-downgraded-to-free-and-i-lost-the-paid-plan-directly/10846/3 "2021-03-31T17:06:29Z")

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Hi Elio,

This looks like it might be a bug.

Please contact Adalo Support.

> **[Submit a Support Ticket](https://info.adalo.com/submit-a-support-ticket)**
>
> Submit a support ticket for the Adalo Support team to help resolve issues, troubleshoot bugs, and offer app guidance.

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**Author:** ![system](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/system/32/40401_2.png) [@system](https://forum.adalo.com/u/system)\
**Post date:** [April 10, 2021, 5:07pm UTC](https://forum.adalo.com/t/i-downgraded-to-free-and-i-lost-the-paid-plan-directly/10846/4 "2021-04-10T17:07:19Z")

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