# IOS app does not open

**URL:** <https://forum.adalo.com/t/ios-app-does-not-open/24988>\
**Category:** Get Help\
**Created:** [March 23, 2022, 1:09pm UTC](https://forum.adalo.com/t/ios-app-does-not-open/24988 "2022-03-23T13:09:53Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![paulomorales](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/paulomorales/32/10527_2.png) [@paulomorales](https://forum.adalo.com/u/paulomorales)\
**Post date:** [March 23, 2022, 1:09pm UTC](https://forum.adalo.com/t/ios-app-does-not-open/24988/1 "2022-03-23T13:09:53Z")

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I submitted my App to TestFlight and the submission was successful. The issue is that the App now does not open. When I click to open the App it closes and a message appears your App has failed. I sent it back to TestFlight and it happened again. It wasn’t like that, I just changed a text and a button and now the App doesn’t open. Has anyone ever experienced this?

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**Author:** ![pushingpandas](https://avatars.discourse-cdn.com/v4/letter/p/87869e/32.png) [@pushingpandas](https://forum.adalo.com/u/pushingpandas)\
**Post date:** [March 23, 2022, 1:13pm UTC](https://forum.adalo.com/t/ios-app-does-not-open/24988/2 "2022-03-23T13:13:58Z")

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I have the very same error/bug… I thought its my app but it seems a adalo problem.

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**Author:** ![paulomorales](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/paulomorales/32/10527_2.png) [@paulomorales](https://forum.adalo.com/u/paulomorales)\
**Post date:** [March 23, 2022, 1:17pm UTC](https://forum.adalo.com/t/ios-app-does-not-open/24988/3 "2022-03-23T13:17:59Z")

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Yes, it’s with Adalo. I didn’t do anything in my App, now it doesn’t open anymore. This on IOS.

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**Author:** ![paulomorales](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/paulomorales/32/10527_2.png) [@paulomorales](https://forum.adalo.com/u/paulomorales)\
**Post date:** [March 23, 2022, 1:21pm UTC](https://forum.adalo.com/t/ios-app-does-not-open/24988/4 "2022-03-23T13:21:22Z")

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@ben1 Can you help us regarding this, I can’t send my App to Apple? It now does not open. Is there an error right now regarding submitting apps to TestFligh?

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**Author:** ![paulh](https://avatars.discourse-cdn.com/v4/letter/p/e495f1/32.png) [@paulh](https://forum.adalo.com/u/paulh)\
**Post date:** [March 23, 2022, 1:35pm UTC](https://forum.adalo.com/t/ios-app-does-not-open/24988/5 "2022-03-23T13:35:39Z")

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I have the same thing since yesterday, same build is working in Android. I thought I did something wrong and was just about to get myself ready to troubleshoot, glad I saw this thread! I’ll submit a support ticket too (I assume you guys did as well).

Edit: Maybe it only affects people with usernames that start with the letter “p”? 🤣

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**Author:** ![msmurfitt](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/msmurfitt/32/3410_2.png) [@msmurfitt](https://forum.adalo.com/u/msmurfitt)\
**Post date:** [March 23, 2022, 1:40pm UTC](https://forum.adalo.com/t/ios-app-does-not-open/24988/6 "2022-03-23T13:40:08Z")

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I’m also having my builds not open.  
I get sent this in an email after the app has been compiled:  
Dear Developer,

We identified one or more issues with a recent delivery for your app, “GenLife Movement” 1.9.3 (247). Your delivery was successful, but you may wish to correct the following issues in your next delivery:

**ITMS-90725: SDK Version Issue** - This app was built with the iOS 14.0 SDK. Starting April 25, 2022, all iOS apps submitted to the App Store must be built with the iOS 15 SDK or later, included in Xcode 13 or later.

After you’ve corrected the issues, you can upload a new binary to App Store Connect.

Best regards,

The App Store Team

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**Author:** ![msmurfitt](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/msmurfitt/32/3410_2.png) [@msmurfitt](https://forum.adalo.com/u/msmurfitt)\
**Post date:** [March 23, 2022, 1:40pm UTC](https://forum.adalo.com/t/ios-app-does-not-open/24988/7 "2022-03-23T13:40:33Z")

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I’ve raised a support ticket, I’d suggest you do the same…

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**Author:** ![paulh](https://avatars.discourse-cdn.com/v4/letter/p/e495f1/32.png) [@paulh](https://forum.adalo.com/u/paulh)\
**Post date:** [March 23, 2022, 1:41pm UTC](https://forum.adalo.com/t/ios-app-does-not-open/24988/8 "2022-03-23T13:41:34Z")

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That error has been there for a while, multiple posts about it, and hasn’t affected functionality

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**Author:** ![Dilon](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/dilon/32/39815_2.png) [@Dilon](https://forum.adalo.com/u/Dilon)\
**Post date:** [March 23, 2022, 1:50pm UTC](https://forum.adalo.com/t/ios-app-does-not-open/24988/9 "2022-03-23T13:50:52Z")

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> [@msmurfitt](#):
>
> Dear Developer,
> 
> We identified one or more issues with a recent delivery for your app, “GenLife Movement” 1.9.3 (247). Your delivery was successful, but you may wish to correct the following issues in your next delivery:
> 
> **ITMS-90725: SDK Version Issue** - This app was built with the iOS 14.0 SDK. Starting April 25, 2022, all iOS apps submitted to the App Store must be built with the iOS 15 SDK or later, included in Xcode 13 or later.
> 
> After you’ve corrected the issues, you can upload a new binary to App Store Connect.
> 
> Best regards,
> 
> The App Store Team

Mark I believe same issue? 🧐

> [@This app was built with the iOS 14.0 SDK. Starting April 25, 2022, all iOS apps submitted to the App Store must be built with the iOS 15 SDK or later, included in Xcode 13 or later](https://forum.adalo.com/t/this-app-was-built-with-the-ios-14-0-sdk-starting-april-25-2022-all-ios-apps-submitted-to-the-app-store-must-be-built-with-the-ios-15-sdk-or-later-included-in-xcode-13-or-later/24794):
>
> Hello. I was told by Apple that there is this problem with the TestFlight review. [This app was built with the iOS 14.0 SDK. Starting April 25, 2022, all iOS apps submitted to the App Store must be built with the iOS 15 SDK or later, included in Xcode 13 or later.] What should I do?

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**Author:** ![msmurfitt](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/msmurfitt/32/3410_2.png) [@msmurfitt](https://forum.adalo.com/u/msmurfitt)\
**Post date:** [March 23, 2022, 1:52pm UTC](https://forum.adalo.com/t/ios-app-does-not-open/24988/10 "2022-03-23T13:52:09Z")

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Yeah, looks like it.  
I guess something’s been tweaked on the backend…

Log a support call…the squeakiest wheel gets the most oil…

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**Author:** ![theadaloguy](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/theadaloguy/32/8023_2.png) [@theadaloguy](https://forum.adalo.com/u/theadaloguy)\
**Post date:** [March 23, 2022, 2:03pm UTC](https://forum.adalo.com/t/ios-app-does-not-open/24988/11 "2022-03-23T14:03:08Z")

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I just received this rejection from Apple App Store a short while ago, maybe related?

 ![image](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/3X/a/9/a9f9d0f726ed3b1396b0f6f36aadca337889a612.jpeg)

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**Author:** ![msmurfitt](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/msmurfitt/32/3410_2.png) [@msmurfitt](https://forum.adalo.com/u/msmurfitt)\
**Post date:** [March 23, 2022, 2:08pm UTC](https://forum.adalo.com/t/ios-app-does-not-open/24988/12 "2022-03-23T14:08:00Z")

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I’ve only launched the most recent build of my app to TestFlight, I presume your message was getting a new build into production…?

You logged a call?

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<div class="post-metadata">

**Author:** ![theadaloguy](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/theadaloguy/32/8023_2.png) [@theadaloguy](https://forum.adalo.com/u/theadaloguy)\
**Post date:** [March 23, 2022, 2:09pm UTC](https://forum.adalo.com/t/ios-app-does-not-open/24988/13 "2022-03-23T14:09:01Z")

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Yeah this was straight into production, it was a quick emergency fix today. I’ve got the crash logs from the Apple Review so submitting a support ticket now.

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**Author:** ![paulomorales](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/paulomorales/32/10527_2.png) [@paulomorales](https://forum.adalo.com/u/paulomorales)\
**Post date:** [March 23, 2022, 3:51pm UTC](https://forum.adalo.com/t/ios-app-does-not-open/24988/14 "2022-03-23T15:51:37Z")

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If someone solves or gets a response from support, share it here. If someone solves or gets a response from support, share it here.

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**Author:** ![imjohnston](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/imjohnston/32/9852_2.png) [@imjohnston](https://forum.adalo.com/u/imjohnston)\
**Post date:** [March 23, 2022, 4:10pm UTC](https://forum.adalo.com/t/ios-app-does-not-open/24988/15 "2022-03-23T16:10:47Z")

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Have just heard back from support to say that a fix has been released and the issue should now be resolved. It’s late here now so will try another build in the morning but fingers crossed it’s all sorted.

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**Author:** ![theadaloguy](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/theadaloguy/32/8023_2.png) [@theadaloguy](https://forum.adalo.com/u/theadaloguy)\
**Post date:** [March 23, 2022, 4:28pm UTC](https://forum.adalo.com/t/ios-app-does-not-open/24988/16 "2022-03-23T16:28:46Z")

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My latest build working in Testflight, just waiting for Production App review to confirm fully for my original issue.

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**Author:** ![msmurfitt](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/msmurfitt/32/3410_2.png) [@msmurfitt](https://forum.adalo.com/u/msmurfitt)\
**Post date:** [March 23, 2022, 5:10pm UTC](https://forum.adalo.com/t/ios-app-does-not-open/24988/17 "2022-03-23T17:10:27Z")

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I’ve just heard back from support as well…compiling a TestFlight build now…fingers crossed

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**Author:** ![theadaloguy](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/theadaloguy/32/8023_2.png) [@theadaloguy](https://forum.adalo.com/u/theadaloguy)\
**Post date:** [March 24, 2022, 12:10pm UTC](https://forum.adalo.com/t/ios-app-does-not-open/24988/18 "2022-03-24T12:10:03Z")

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Confirming my App Store submission was successful and so my issue is fully solved.

Thanks to @scottmmassey who I think was the one to take quick action on this!

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**Author:** ![paulomorales](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/paulomorales/32/10527_2.png) [@paulomorales](https://forum.adalo.com/u/paulomorales)\
**Post date:** [March 25, 2022, 6:06am UTC](https://forum.adalo.com/t/ios-app-does-not-open/24988/19 "2022-03-25T06:06:46Z")

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I tried to send and twice gave error log. The most amazing thing is that I didn’t do anything in the App, I changed some colors and now it doesn’t want to send it to TestFligth I tried to send and twice gave error log. The most amazing thing is that I didn’t do anything in the App, I changed some colors and now it doesn’t…

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**Author:** ![paulomorales](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/paulomorales/32/10527_2.png) [@paulomorales](https://forum.adalo.com/u/paulomorales)\
**Post date:** [March 25, 2022, 6:08am UTC](https://forum.adalo.com/t/ios-app-does-not-open/24988/20 "2022-03-25T06:08:58Z")

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It is very important for Adalo to have clear communication of what might be happening. Mistakes that several uairios are having, and it’s mega important to have a north. It is very important for Adalo to have clear communication of what might be happening. Mistakes that several uairios are having, and it’s mega…

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