# Issue With CSV Download Not Working

**URL:** <https://forum.adalo.com/t/issue-with-csv-download-not-working/22325>\
**Category:** Get Help\
**Created:** [January 20, 2022, 6:20pm UTC](https://forum.adalo.com/t/issue-with-csv-download-not-working/22325 "2022-01-20T18:20:21Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![jonafied](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/jonafied/32/12094_2.png) [@jonafied](https://forum.adalo.com/u/jonafied)\
**Post date:** [January 20, 2022, 6:20pm UTC](https://forum.adalo.com/t/issue-with-csv-download-not-working/22325/1 "2022-01-20T18:20:21Z")

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I’ve been trying to download the database for a couple of days now and also tried different browsers and nothing happens. Has anyone been experiencing this?

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**Author:** ![Dilon](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/dilon/32/39815_2.png) [@Dilon](https://forum.adalo.com/u/Dilon)\
**Post date:** [January 20, 2022, 6:33pm UTC](https://forum.adalo.com/t/issue-with-csv-download-not-working/22325/2 "2022-01-20T18:33:32Z")

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Hi Jona,

I tried to download my collection now and it downloaded. It has 100 records.

What happen when you click the Download button?

Thank you

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**Author:** ![jonafied](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/jonafied/32/12094_2.png) [@jonafied](https://forum.adalo.com/u/jonafied)\
**Post date:** [January 20, 2022, 6:41pm UTC](https://forum.adalo.com/t/issue-with-csv-download-not-working/22325/3 "2022-01-20T18:41:02Z")

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Hi Dilon,

I have about 4.7k records, so it’s pretty large. When I click the download, nothing happens.

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**Author:** ![James\_App\_Maker](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/james_app_maker/32/37288_2.png) [@James\_App\_Maker](https://forum.adalo.com/u/James_App_Maker)\
**Post date:** [January 20, 2022, 7:30pm UTC](https://forum.adalo.com/t/issue-with-csv-download-not-working/22325/4 "2022-01-20T19:30:51Z")

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Have you tried on a different computer? Maybe downloads are blocked on your browser.

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**Author:** ![jonafied](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/jonafied/32/12094_2.png) [@jonafied](https://forum.adalo.com/u/jonafied)\
**Post date:** [January 20, 2022, 10:00pm UTC](https://forum.adalo.com/t/issue-with-csv-download-not-working/22325/5 "2022-01-20T22:00:13Z")

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@James_App_Maker - I was able to download the database when it was less than 300 records, so it’s definitely not blocked by my browser.

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**Author:** ![James\_App\_Maker](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/james_app_maker/32/37288_2.png) [@James\_App\_Maker](https://forum.adalo.com/u/James_App_Maker)\
**Post date:** [January 20, 2022, 10:11pm UTC](https://forum.adalo.com/t/issue-with-csv-download-not-working/22325/6 "2022-01-20T22:11:21Z")

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Is there something other than text properties that you added AFTER the 300 records? What properties are there in the collection?

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**Author:** ![jonafied](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/jonafied/32/12094_2.png) [@jonafied](https://forum.adalo.com/u/jonafied)\
**Post date:** [January 20, 2022, 11:06pm UTC](https://forum.adalo.com/t/issue-with-csv-download-not-working/22325/7 "2022-01-20T23:06:36Z")

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@James_App_Maker - no, it’s just more are users signing up.

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**Author:** ![system](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/system/32/40401_2.png) [@system](https://forum.adalo.com/u/system)\
**Post date:** [January 30, 2022, 11:07pm UTC](https://forum.adalo.com/t/issue-with-csv-download-not-working/22325/8 "2022-01-30T23:07:28Z")

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