# Map Markers and pop up

**URL:** <https://forum.adalo.com/t/map-markers-and-pop-up/8811>\
**Category:** Get Help\
**Created:** [February 5, 2021, 10:19am UTC](https://forum.adalo.com/t/map-markers-and-pop-up/8811 "2021-02-05T10:19:22Z")\
**Posts on this page:** 12\
**Page:** 2

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**Author:** ![crmorris2](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/crmorris2/32/5681_2.png) [@crmorris2](https://forum.adalo.com/u/crmorris2)\
**Post date:** [February 8, 2021, 10:54am UTC](https://forum.adalo.com/t/map-markers-and-pop-up/8811/21 "2021-02-08T10:54:59Z")

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Could you temporarily remove a team member please and I will try again

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**Author:** ![rachael](https://avatars.discourse-cdn.com/v4/letter/r/c57346/32.png) [@rachael](https://forum.adalo.com/u/rachael)\
**Post date:** [February 8, 2021, 10:58am UTC](https://forum.adalo.com/t/map-markers-and-pop-up/8811/22 "2021-02-08T10:58:15Z")

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i have removed the other team member, so there is only mine and yours now

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**Author:** ![crmorris2](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/crmorris2/32/5681_2.png) [@crmorris2](https://forum.adalo.com/u/crmorris2)\
**Post date:** [February 8, 2021, 11:04am UTC](https://forum.adalo.com/t/map-markers-and-pop-up/8811/23 "2021-02-08T11:04:11Z")

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Hi Rachael, did you do this on the app you want me to look at?

You did this by clicking on the cog, then adding me in the team section?

 ![image](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/2X/d/d92c32b909e52421de1f61ae5af0b51612446003.png)

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**Author:** ![rachael](https://avatars.discourse-cdn.com/v4/letter/r/c57346/32.png) [@rachael](https://forum.adalo.com/u/rachael)\
**Post date:** [February 8, 2021, 11:04am UTC](https://forum.adalo.com/t/map-markers-and-pop-up/8811/24 "2021-02-08T11:04:56Z")

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yeah thats exactly what i did

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**Author:** ![crmorris2](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/crmorris2/32/5681_2.png) [@crmorris2](https://forum.adalo.com/u/crmorris2)\
**Post date:** [February 8, 2021, 11:06am UTC](https://forum.adalo.com/t/map-markers-and-pop-up/8811/25 "2021-02-08T11:06:56Z")

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> [@rachael](#):
>
> Meet Muscle Shoals apple

I have access now Rachael, I will get back to you shortly

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**Author:** ![crmorris2](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/crmorris2/32/5681_2.png) [@crmorris2](https://forum.adalo.com/u/crmorris2)\
**Post date:** [February 8, 2021, 11:36am UTC](https://forum.adalo.com/t/map-markers-and-pop-up/8811/26 "2021-02-08T11:36:11Z")

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Hi Rachael, I have looked at your app and unfortunately I cannot resolve the issue. I have concluded that this is a bug so I would suggest submitting a support ticket which you can do here [Submit a Support Ticket](https://info.adalo.com/submit-a-support-ticket).

Sorry I could not be of more help ☹

You can remove my email from the app and add the previous user. Thanks

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**Author:** ![rachael](https://avatars.discourse-cdn.com/v4/letter/r/c57346/32.png) [@rachael](https://forum.adalo.com/u/rachael)\
**Post date:** [February 15, 2021, 2:52pm UTC](https://forum.adalo.com/t/map-markers-and-pop-up/8811/27 "2021-02-15T14:52:49Z")

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I have talked to the help team (through the ticket system) and they gave me a solution, change the single marker map into a multi maker one and use the filtering system to narrow down the individual markers so it only displays the individual marker, this would have worked well but I tried and now the whole map isn’t working. I emailed the help team back but so far no response, it been a week just about now and I’m starting to get really annoyed. this app is just about complete yet I have to wait for the team to help me fix this, their workaround has just left me with blank pages and a lack of confidence. I still have it set out the way they suggested hopefully they will get back to me soon!

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**Author:** ![rachael](https://avatars.discourse-cdn.com/v4/letter/r/c57346/32.png) [@rachael](https://forum.adalo.com/u/rachael)\
**Post date:** [February 16, 2021, 2:52pm UTC](https://forum.adalo.com/t/map-markers-and-pop-up/8811/28 "2021-02-16T14:52:21Z")

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@crmorris2 Can you please get in touch with the ticket support, please. I have emailed them back and still no reply and no reply on this thread or the other one I have opened for a sperate issue, I have tried what they suggested and it’s left me in a worse state than before. it’s the same with the other project I’m working on.

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**Author:** ![James\_App\_Maker](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/james_app_maker/32/37288_2.png) [@James\_App\_Maker](https://forum.adalo.com/u/James_App_Maker)\
**Post date:** [February 16, 2021, 4:08pm UTC](https://forum.adalo.com/t/map-markers-and-pop-up/8811/29 "2021-02-16T16:08:37Z")

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@rachael Someone will answer your support ticket today.

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**Author:** ![rachael](https://avatars.discourse-cdn.com/v4/letter/r/c57346/32.png) [@rachael](https://forum.adalo.com/u/rachael)\
**Post date:** [February 18, 2021, 3:22pm UTC](https://forum.adalo.com/t/map-markers-and-pop-up/8811/30 "2021-02-18T15:22:55Z")

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Hi @James_App_Maker I got a response and all working now! thank you for your time!

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**Author:** ![James\_App\_Maker](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/james_app_maker/32/37288_2.png) [@James\_App\_Maker](https://forum.adalo.com/u/James_App_Maker)\
**Post date:** [February 18, 2021, 3:34pm UTC](https://forum.adalo.com/t/map-markers-and-pop-up/8811/31 "2021-02-18T15:34:08Z")

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Your welcome! Let me know if you have any more questions!

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**Author:** ![system](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/system/32/40401_2.png) [@system](https://forum.adalo.com/u/system)\
**Post date:** [February 28, 2021, 3:34pm UTC](https://forum.adalo.com/t/map-markers-and-pop-up/8811/32 "2021-02-28T15:34:48Z")

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Closed on February 28, 2021, 3:34pm UTC

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