# No Responses from Adalo Support **URL:** \ **Category:** Get Help\ **Created:** [December 16, 2024, 5:38pm UTC](https://forum.adalo.com/t/no-responses-from-adalo-support/52077 "2024-12-16T17:38:17Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![vhbingham](https://avatars.discourse-cdn.com/v4/letter/v/db5fbb/32.png) [@vhbingham](https://forum.adalo.com/u/vhbingham)\ **Post date:** [December 16, 2024, 5:38pm UTC](https://forum.adalo.com/t/no-responses-from-adalo-support/52077/1 "2024-12-16T17:38:17Z")
Hello! We have several problems with Adalo web UI, mobile UI, and API bugs that we have emailed support about and have heard nothing in response for over a week. We also have tickets created in August that we keep following up on and have yet to have them resolved; our emails are not even responded to in acknowledgement. Not having these tickets resolved is preventing us from further development. We have had a Business Plan for 2+ years and have published several versions. Support for the duration of our subscription has dwindled from bad to nonexistent. As I type this, I can see from the “Your topic is similar to…” dialog box that Adalo seems to have a problem providing quality support to their customers. Why is a customer support phone number not available? Aside from making posts here, what else can we do? ---
**Author:** ![CH\_Team](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/ch_team/32/35481_2.png) [@CH\_Team](https://forum.adalo.com/u/CH_Team)\ **Post date:** [December 16, 2024, 6:11pm UTC](https://forum.adalo.com/t/no-responses-from-adalo-support/52077/2 "2024-12-16T18:11:37Z")
Hello! I’m sorry you haven’t received any responses from support. I checked our records and it looks like our team has responded. We recently changed ticketing systems and have had a few makers not receiving replies from our team. We will look into why you are not receiving our replies. In the meantime, feel free to schedule a time that works best for you with my [**Calendly**](https://calendly.com/kyle-ot4/adalo-connect) schedule to help troubleshoot any issues you are facing. ---
**Author:** ![vhbingham](https://avatars.discourse-cdn.com/v4/letter/v/db5fbb/32.png) [@vhbingham](https://forum.adalo.com/u/vhbingham)\ **Post date:** [December 16, 2024, 8:16pm UTC](https://forum.adalo.com/t/no-responses-from-adalo-support/52077/3 "2024-12-16T20:16:04Z")
Thank you for reaching out so quickly. I will schedule an appointment. ---
**Author:** ![vhbingham](https://avatars.discourse-cdn.com/v4/letter/v/db5fbb/32.png) [@vhbingham](https://forum.adalo.com/u/vhbingham)\ **Post date:** [December 17, 2024, 4:19pm UTC](https://forum.adalo.com/t/no-responses-from-adalo-support/52077/4 "2024-12-17T16:19:11Z")
@CH_Team I thought I had scheduled one for today but did not receive a confirmation email or calendar event for it. I know Kyle knows my email and should have it on his calendar. Can he reach out to me please? ---
**Author:** ![vhbingham](https://avatars.discourse-cdn.com/v4/letter/v/db5fbb/32.png) [@vhbingham](https://forum.adalo.com/u/vhbingham)\ **Post date:** [December 17, 2024, 4:33pm UTC](https://forum.adalo.com/t/no-responses-from-adalo-support/52077/5 "2024-12-17T16:33:26Z")
I sent in another request for tomorrow and got the confirmation. ---
**Author:** ![CH\_Team](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/ch_team/32/35481_2.png) [@CH\_Team](https://forum.adalo.com/u/CH_Team)\ **Post date:** [December 17, 2024, 5:11pm UTC](https://forum.adalo.com/t/no-responses-from-adalo-support/52077/6 "2024-12-17T17:11:56Z")
Hello! I’m not sure why the confirmation didn’t come through for today but I do see you on my calendar for tomorrow. I will see you there. -Kyle ---
**Author:** ![kdy294](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/kdy294/32/35983_2.png) [@kdy294](https://forum.adalo.com/u/kdy294)\ **Post date:** [December 18, 2024, 9:06pm UTC](https://forum.adalo.com/t/no-responses-from-adalo-support/52077/7 "2024-12-18T21:06:37Z")
I am not the only one then! I have been wondering myself. I have had the same issue for at least two months now support replied and have not heard anything. Tried to follow up and get nothing back. ---
**Author:** ![system](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/system/32/40401_2.png) [@system](https://forum.adalo.com/u/system)\ **Post date:** [December 28, 2024, 9:06pm UTC](https://forum.adalo.com/t/no-responses-from-adalo-support/52077/8 "2024-12-28T21:06:44Z")
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