# Payment not supported for debit card

**URL:** <https://forum.adalo.com/t/payment-not-supported-for-debit-card/21776>\
**Category:** Get Help\
**Created:** [January 8, 2022, 7:55pm UTC](https://forum.adalo.com/t/payment-not-supported-for-debit-card/21776 "2022-01-08T19:55:18Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![ShubhankarP](https://avatars.discourse-cdn.com/v4/letter/s/57b2e6/32.png) [@ShubhankarP](https://forum.adalo.com/u/ShubhankarP)\
**Post date:** [January 8, 2022, 7:55pm UTC](https://forum.adalo.com/t/payment-not-supported-for-debit-card/21776/1 "2022-01-08T19:55:18Z")

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Hi ,I am trying to upgrade my plan to pro but it say you card don’t support this type of payment. Can you please help me to figure this out?

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**Author:** ![theadaloguy](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/theadaloguy/32/8023_2.png) [@theadaloguy](https://forum.adalo.com/u/theadaloguy)\
**Post date:** [January 8, 2022, 9:00pm UTC](https://forum.adalo.com/t/payment-not-supported-for-debit-card/21776/2 "2022-01-08T21:00:27Z")

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I’d suggest submitting a support ticket for this unless someone on forum here has experienced this before.

> **[Submit a Support Ticket](https://info.adalo.com/submit-a-support-ticket)**
>
> Submit a support ticket for the Adalo Support team to help resolve issues, troubleshoot bugs, and offer app guidance.

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**Author:** ![ShubhankarP](https://avatars.discourse-cdn.com/v4/letter/s/57b2e6/32.png) [@ShubhankarP](https://forum.adalo.com/u/ShubhankarP)\
**Post date:** [January 9, 2022, 3:42am UTC](https://forum.adalo.com/t/payment-not-supported-for-debit-card/21776/3 "2022-01-09T03:42:11Z")

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Hi , @theadaloguy , this problem for upgrading to pro plan and card getting declined had been discussed in some other forums. Please tell the requirements for payments from debit card as I really like this platform and want to give my commitment by upgrading to pro plan. @Ben

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**Author:** ![system](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/system/32/40401_2.png) [@system](https://forum.adalo.com/u/system)\
**Post date:** [January 19, 2022, 3:42am UTC](https://forum.adalo.com/t/payment-not-supported-for-debit-card/21776/4 "2022-01-19T03:42:40Z")

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