# Prevent trying to create the same user twice **URL:** \ **Category:** Database\ **Created:** [April 27, 2021, 4:52pm UTC](https://forum.adalo.com/t/prevent-trying-to-create-the-same-user-twice/11896 "2021-04-27T16:52:53Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![charidsoufiane](https://avatars.discourse-cdn.com/v4/letter/c/9dc877/32.png) [@charidsoufiane](https://forum.adalo.com/u/charidsoufiane)\ **Post date:** [April 27, 2021, 4:52pm UTC](https://forum.adalo.com/t/prevent-trying-to-create-the-same-user-twice/11896/1 "2021-04-27T16:52:53Z")
hello How to prevent trying to create the same user twice in the sign up form ? i have created a custom sign up form how can i do that in it ![adalo](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/2X/2/2381204e8aa92b666b994ecd99f38894124935ec.jpeg) ---
**Author:** ![B0untiful\_26](https://avatars.discourse-cdn.com/v4/letter/b/3ab097/32.png) [@B0untiful\_26](https://forum.adalo.com/u/B0untiful_26)\ **Post date:** [April 27, 2021, 4:56pm UTC](https://forum.adalo.com/t/prevent-trying-to-create-the-same-user-twice/11896/2 "2021-04-27T16:56:58Z")
Refrain from using same topic twice, I already answered, make sure to use form that adalo has, make sure it “Signs Up User” or “Log In User” ---
**Author:** ![charidsoufiane](https://avatars.discourse-cdn.com/v4/letter/c/9dc877/32.png) [@charidsoufiane](https://forum.adalo.com/u/charidsoufiane)\ **Post date:** [April 27, 2021, 5:02pm UTC](https://forum.adalo.com/t/prevent-trying-to-create-the-same-user-twice/11896/3 "2021-04-27T17:02:08Z")
i want to use this form not adalo form is that possible ? ---
**Author:** ![B0untiful\_26](https://avatars.discourse-cdn.com/v4/letter/b/3ab097/32.png) [@B0untiful\_26](https://forum.adalo.com/u/B0untiful_26)\ **Post date:** [April 27, 2021, 5:12pm UTC](https://forum.adalo.com/t/prevent-trying-to-create-the-same-user-twice/11896/4 "2021-04-27T17:12:23Z")
Yeah just make sure submit button action has either “Signs up user” or “Logs In The User” ---
**Author:** ![charidsoufiane](https://avatars.discourse-cdn.com/v4/letter/c/9dc877/32.png) [@charidsoufiane](https://forum.adalo.com/u/charidsoufiane)\ **Post date:** [April 27, 2021, 5:16pm UTC](https://forum.adalo.com/t/prevent-trying-to-create-the-same-user-twice/11896/5 "2021-04-27T17:16:58Z")
can you please screenshot ---
**Author:** ![B0untiful\_26](https://avatars.discourse-cdn.com/v4/letter/b/3ab097/32.png) [@B0untiful\_26](https://forum.adalo.com/u/B0untiful_26)\ **Post date:** [April 27, 2021, 5:24pm UTC](https://forum.adalo.com/t/prevent-trying-to-create-the-same-user-twice/11896/6 "2021-04-27T17:24:08Z")
![image](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/2X/6/6cdbd1a2839403d0d6fa0decb76fdd14a9c554f7.png) Does it have this? ---
**Author:** ![charidsoufiane](https://avatars.discourse-cdn.com/v4/letter/c/9dc877/32.png) [@charidsoufiane](https://forum.adalo.com/u/charidsoufiane)\ **Post date:** [April 27, 2021, 6:52pm UTC](https://forum.adalo.com/t/prevent-trying-to-create-the-same-user-twice/11896/7 "2021-04-27T18:52:19Z")
unfortunately it does not have this ---
**Author:** ![B0untiful\_26](https://avatars.discourse-cdn.com/v4/letter/b/3ab097/32.png) [@B0untiful\_26](https://forum.adalo.com/u/B0untiful_26)\ **Post date:** [April 27, 2021, 6:55pm UTC](https://forum.adalo.com/t/prevent-trying-to-create-the-same-user-twice/11896/8 "2021-04-27T18:55:13Z")
So you didn’t use form tool? ![image](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/2X/2/2c817fa24b7bbb6e5e09c5579f6cfc7ce1e4af51.png) ---
**Author:** ![B0untiful\_26](https://avatars.discourse-cdn.com/v4/letter/b/3ab097/32.png) [@B0untiful\_26](https://forum.adalo.com/u/B0untiful_26)\ **Post date:** [April 27, 2021, 6:57pm UTC](https://forum.adalo.com/t/prevent-trying-to-create-the-same-user-twice/11896/9 "2021-04-27T18:57:31Z")
Anyways make sure the sumbit button does one of those… ![image](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/2X/4/49668121588bec40e5e9e8b9dc4391e2bf6243ca.png) ---
**Author:** ![charidsoufiane](https://avatars.discourse-cdn.com/v4/letter/c/9dc877/32.png) [@charidsoufiane](https://forum.adalo.com/u/charidsoufiane)\ **Post date:** [April 27, 2021, 11:26pm UTC](https://forum.adalo.com/t/prevent-trying-to-create-the-same-user-twice/11896/10 "2021-04-27T23:26:26Z")
thank you very much it works 😃 ---
**Author:** ![charidsoufiane](https://avatars.discourse-cdn.com/v4/letter/c/9dc877/32.png) [@charidsoufiane](https://forum.adalo.com/u/charidsoufiane)\ **Post date:** [April 28, 2021, 12:11am UTC](https://forum.adalo.com/t/prevent-trying-to-create-the-same-user-twice/11896/11 "2021-04-28T00:11:25Z")
still one problem when some user is trying to sign up this message is shows " THIS USER IS ALREADY EXIST " even if the user does not exist ---
**Author:** ![B0untiful\_26](https://avatars.discourse-cdn.com/v4/letter/b/3ab097/32.png) [@B0untiful\_26](https://forum.adalo.com/u/B0untiful_26)\ **Post date:** [April 28, 2021, 4:24am UTC](https://forum.adalo.com/t/prevent-trying-to-create-the-same-user-twice/11896/12 "2021-04-28T04:24:12Z")
That was a bug fixed by adalo just recently, so check now it should be working! ---
**Author:** ![duartefalmeida](https://avatars.discourse-cdn.com/v4/letter/d/d9b06d/32.png) [@duartefalmeida](https://forum.adalo.com/u/duartefalmeida)\ **Post date:** [May 13, 2021, 10:15pm UTC](https://forum.adalo.com/t/prevent-trying-to-create-the-same-user-twice/11896/13 "2021-05-13T22:15:31Z")
I´m with this problem!! Can someone help?! I think it’s a problem from Adalo side… I really need a solution for this! ---
**Author:** ![James\_App\_Maker](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/james_app_maker/32/37288_2.png) [@James\_App\_Maker](https://forum.adalo.com/u/James_App_Maker)\ **Post date:** [May 13, 2021, 11:07pm UTC](https://forum.adalo.com/t/prevent-trying-to-create-the-same-user-twice/11896/14 "2021-05-13T23:07:52Z")
Hi Duarte, Please submit a support ticket, as this is a bug 🐛. > **[Submit a Support Ticket](https://info.adalo.com/submit-a-support-ticket)** > > Submit a support ticket for the Adalo Support team to help resolve issues, troubleshoot bugs, and offer app guidance.