# Problem fetching actions
**URL:** https://forum.adalo.com/t/problem-fetching-actions/51603
**Category:** Get Help
**Created:** [December 1, 2024, 10:12am UTC](https://forum.adalo.com/t/problem-fetching-actions/51603 "2024-12-01T10:12:43Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@benbritto](https://forum.adalo.com/u/benbritto)
#### Post date: [December 1, 2024, 10:12am UTC](https://forum.adalo.com/t/problem-fetching-actions/51603/1 "2024-12-01T10:12:43Z")
I’m new to Adalo and just started working on an app. Everything was working fine, and I could create new users without any issues. However, after I upgraded the plan, I’m now encountering a fetching problem. Can anyone help me resolve this?
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### Author:  [@ishantanusrivastava](https://forum.adalo.com/u/ishantanusrivastava)
#### Post date: [December 1, 2024, 5:37pm UTC](https://forum.adalo.com/t/problem-fetching-actions/51603/2 "2024-12-01T17:37:14Z")
Hi @benbritto
Try using incognito mode to check if the issue persists. Before that, clear your cookies and see if it resolves the problem. If the issue continues even in incognito mode, it’s best to submit a support ticket for further assistance.
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### Author:  [@system](https://forum.adalo.com/u/system)
#### Post date: [December 11, 2024, 5:38pm UTC](https://forum.adalo.com/t/problem-fetching-actions/51603/3 "2024-12-11T17:38:10Z")
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