# Sign Up still crashing - any update?

**URL:** <https://forum.adalo.com/t/sign-up-still-crashing-any-update/6293>\
**Category:** Get Help\
**Created:** [November 24, 2020, 4:42am UTC](https://forum.adalo.com/t/sign-up-still-crashing-any-update/6293 "2020-11-24T04:42:27Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![CarlM](https://avatars.discourse-cdn.com/v4/letter/c/e9a140/32.png) [@CarlM](https://forum.adalo.com/u/CarlM)\
**Post date:** [November 24, 2020, 4:42am UTC](https://forum.adalo.com/t/sign-up-still-crashing-any-update/6293/1 "2020-11-24T04:42:27Z")

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Hi All, Colin,

Just wondering if there has been any progress on the sign up crashing bug I reported.

I tried testing by removing the form and recreating - still crashes.

I tried creating a new app using one of your default templates and works fine…

It’s been 22 days now and we haven’t been able to publish because of this… A month free would be much appreciated.

Regards,  
Carl Matheson.

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**Author:** ![TonyD](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/tonyd/32/38_2.png) [@TonyD](https://forum.adalo.com/u/TonyD)\
**Post date:** [November 24, 2020, 5:13am UTC](https://forum.adalo.com/t/sign-up-still-crashing-any-update/6293/2 "2020-11-24T05:13:06Z")

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@anon78309838 - Tagging just in case you don’t see this convo

@CarlM - also worth submitting via the new Support request system: [Submit a Support Ticket](https://info.adalo.com/submit-a-support-ticket)

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**Author:** ![CarlM](https://avatars.discourse-cdn.com/v4/letter/c/e9a140/32.png) [@CarlM](https://forum.adalo.com/u/CarlM)\
**Post date:** [November 24, 2020, 11:28am UTC](https://forum.adalo.com/t/sign-up-still-crashing-any-update/6293/3 "2020-11-24T11:28:23Z")

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@TonyD cheers! I’ve also submitted a support ticket.

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**Author:** ![system](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/system/32/40401_2.png) [@system](https://forum.adalo.com/u/system)\
**Post date:** [December 4, 2020, 11:28am UTC](https://forum.adalo.com/t/sign-up-still-crashing-any-update/6293/4 "2020-12-04T11:28:23Z")

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