# Signup not working **URL:** \ **Category:** Get Help\ **Created:** [September 8, 2021, 3:19pm UTC](https://forum.adalo.com/t/signup-not-working/17012 "2021-09-08T15:19:54Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![MikhailV](https://avatars.discourse-cdn.com/v4/letter/m/e19b73/32.png) [@MikhailV](https://forum.adalo.com/u/MikhailV)\ **Post date:** [September 8, 2021, 3:19pm UTC](https://forum.adalo.com/t/signup-not-working/17012/1 "2021-09-08T15:19:54Z")
Hi everyone, So my app is basically done but now I’ve noticed a bug. When the user goes through onboarding and finally hits signup it is linked to another screen and creates the “user”. However, it doesn’t want to transition to the next linked screen. ---
**Author:** ![MikhailV](https://avatars.discourse-cdn.com/v4/letter/m/e19b73/32.png) [@MikhailV](https://forum.adalo.com/u/MikhailV)\ **Post date:** [September 8, 2021, 3:59pm UTC](https://forum.adalo.com/t/signup-not-working/17012/3 "2021-09-08T15:59:50Z")
Sure ![Screen Shot 2021-09-08 at 11.58.22 AM](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/2X/7/75cacb7801d0f262a2d883fa1741c244c9254e3e.jpeg) ![Screen Shot 2021-09-08 at 11.59.08 AM](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/2X/b/bf79d4d3271495f91b17c212bb504a929fdf7f75.png) ![Screen Shot 2021-09-08 at 12.00.41 PM](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/2X/8/86e3ae4b2c72a34a621b8c3f5a541795ce982cb2.png) ---
**Author:** ![MikhailV](https://avatars.discourse-cdn.com/v4/letter/m/e19b73/32.png) [@MikhailV](https://forum.adalo.com/u/MikhailV)\ **Post date:** [September 8, 2021, 4:16pm UTC](https://forum.adalo.com/t/signup-not-working/17012/5 "2021-09-08T16:16:21Z")
Hmm, I wanted to avoid the form component that I way it’s a better experience through the process. ---
**Author:** ![MikhailV](https://avatars.discourse-cdn.com/v4/letter/m/e19b73/32.png) [@MikhailV](https://forum.adalo.com/u/MikhailV)\ **Post date:** [September 8, 2021, 4:55pm UTC](https://forum.adalo.com/t/signup-not-working/17012/7 "2021-09-08T16:55:57Z")
What happens after you hit signup? It just stays in that same screen and doesn’t appear in my database. ---
**Author:** ![MikhailV](https://avatars.discourse-cdn.com/v4/letter/m/e19b73/32.png) [@MikhailV](https://forum.adalo.com/u/MikhailV)\ **Post date:** [September 8, 2021, 5:01pm UTC](https://forum.adalo.com/t/signup-not-working/17012/10 "2021-09-08T17:01:54Z")
Yes, they are all grouped ---
**Author:** ![MikhailV](https://avatars.discourse-cdn.com/v4/letter/m/e19b73/32.png) [@MikhailV](https://forum.adalo.com/u/MikhailV)\ **Post date:** [September 8, 2021, 5:06pm UTC](https://forum.adalo.com/t/signup-not-working/17012/13 "2021-09-08T17:06:15Z")
[https://vimeo.com/600384882](https://vimeo.com/600384882) ---
**Author:** ![MikhailV](https://avatars.discourse-cdn.com/v4/letter/m/e19b73/32.png) [@MikhailV](https://forum.adalo.com/u/MikhailV)\ **Post date:** [September 8, 2021, 5:14pm UTC](https://forum.adalo.com/t/signup-not-working/17012/17 "2021-09-08T17:14:46Z")
Oh are you saying that there is an order to which action is performed first? Let my try that. ---
**Author:** ![MikhailV](https://avatars.discourse-cdn.com/v4/letter/m/e19b73/32.png) [@MikhailV](https://forum.adalo.com/u/MikhailV)\ **Post date:** [September 8, 2021, 5:20pm UTC](https://forum.adalo.com/t/signup-not-working/17012/19 "2021-09-08T17:20:57Z")
So add do an “update” instead of “create”? ---
**Author:** ![MikhailV](https://avatars.discourse-cdn.com/v4/letter/m/e19b73/32.png) [@MikhailV](https://forum.adalo.com/u/MikhailV)\ **Post date:** [September 8, 2021, 5:25pm UTC](https://forum.adalo.com/t/signup-not-working/17012/22 "2021-09-08T17:25:43Z")
No, it’s still not. I created link then user in that order. ---
**Author:** ![pford](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/pford/32/4648_2.png) [@pford](https://forum.adalo.com/u/pford)\ **Post date:** [September 8, 2021, 5:39pm UTC](https://forum.adalo.com/t/signup-not-working/17012/24 "2021-09-08T17:39:38Z")
I think you’ll need to use the Signup Action instead of the Create action. ![Screen Shot 2021-09-08 at 1.39.24 PM](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/2X/e/ebc457ab53505e6e3ab376a1387f8cbec27e0383.png) ---
**Author:** ![MikhailV](https://avatars.discourse-cdn.com/v4/letter/m/e19b73/32.png) [@MikhailV](https://forum.adalo.com/u/MikhailV)\ **Post date:** [September 8, 2021, 6:01pm UTC](https://forum.adalo.com/t/signup-not-working/17012/27 "2021-09-08T18:01:37Z")
Oh, I think that might be the issue. I do get an error now saying that the email is already in use even if it isn’t. Is it because I’m pulling information from a different screen? ![Screen Shot 2021-09-08 at 2.01.07 PM](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/2X/a/a664a18be14ba2dbd9834af6f69013ed672ed15c.jpeg) ---
**Author:** ![pford](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/pford/32/4648_2.png) [@pford](https://forum.adalo.com/u/pford)\ **Post date:** [September 8, 2021, 6:11pm UTC](https://forum.adalo.com/t/signup-not-working/17012/29 "2021-09-08T18:11:10Z")
Yes the Signup action is specifically tied to the Users collection and does validation whereas the Create action is not. ---
**Author:** ![ben1](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/ben1/32/1040_2.png) [@ben1](https://forum.adalo.com/u/ben1)\ **Post date:** [September 8, 2021, 6:14pm UTC](https://forum.adalo.com/t/signup-not-working/17012/30 "2021-09-08T18:14:13Z")
The “Create User” action can be used as you are using it, but it doesn’t sign a user in, it just creates a record. You would have to use the “Sign In” action after this to achieve both. But the “Sigh Up” does both of these in one step! ---
**Author:** ![MikhailV](https://avatars.discourse-cdn.com/v4/letter/m/e19b73/32.png) [@MikhailV](https://forum.adalo.com/u/MikhailV)\ **Post date:** [September 8, 2021, 7:53pm UTC](https://forum.adalo.com/t/signup-not-working/17012/31 "2021-09-08T19:53:38Z")
Ah, I see. However, now it tells me the email has already been used even though that is false. ---
**Author:** ![system](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/system/32/40401_2.png) [@system](https://forum.adalo.com/u/system)\ **Post date:** [September 18, 2021, 7:53pm UTC](https://forum.adalo.com/t/signup-not-working/17012/32 "2021-09-18T19:53:50Z")
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