Hi there
So I did a test on live mode with my stripe, it says the payment went through and charged, however when I go to my stripe account I don’t see a new deposit and also I was not charged, is there a delay in the system or have I set up something wrong? Please let me know.
Very odd. The payments usually come on within a few seconds. Did you also verify that the charge was taken from your bank account/credit card?
If the money was pulled from your account and has not shown up in your Stripe dashboard, I’d highly recommend submitting a ticket as there may be something that didn’t link properly. Submit a Support Ticket
Hi it seems to be working now, the user is charged however is not updated in stripe but I believe it will update in stripe soon
Very odd indeed. Something like this may require even reaching out to Stripe to ensure that the money is coming in and going to the right places.
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