# This is the worst support reply I've received in all my experience with no-code tools **URL:** \ **Category:** Get Help\ **Created:** [May 31, 2023, 6:55pm UTC](https://forum.adalo.com/t/this-is-the-worst-support-reply-ive-received-in-all-my-experience-with-no-code-tools/39401 "2023-05-31T18:55:34Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![NoCodeBuilder](https://avatars.discourse-cdn.com/v4/letter/n/fbc32d/32.png) [@NoCodeBuilder](https://forum.adalo.com/u/NoCodeBuilder)\ **Post date:** [May 31, 2023, 6:55pm UTC](https://forum.adalo.com/t/this-is-the-worst-support-reply-ive-received-in-all-my-experience-with-no-code-tools/39401/1 "2023-05-31T18:55:34Z")
My app on Adalo used to work great, but suddenly, after my last change, the app broke. I’ve been trying to solve it for the last several days. At some point, I decided to write a support ticket and received a standard link to the Adalo App Academy. When I asked where exactly I could find the answer, I received this reply: ![Screenshot 2023-05-31 at 2.35.28 PM](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/3X/1/8/180c1450618b8b66ffae74314a4775ff4ac32b64.png) Is my question stupid? Yes, I’m certain it’s considered foolish 100%. Should a support person reply like this? I don’t think so. If you don’t want to provide helpful answer to user, please hide support ticket page and create automatic bot with faq. I’m on a $65 monthly plan and I expect to receive at least one helpful support response in 3 month that I pay for the service. ---
**Author:** ![garrafa](https://avatars.discourse-cdn.com/v4/letter/g/bc79bd/32.png) [@garrafa](https://forum.adalo.com/u/garrafa)\ **Post date:** [June 1, 2023, 12:51am UTC](https://forum.adalo.com/t/this-is-the-worst-support-reply-ive-received-in-all-my-experience-with-no-code-tools/39401/2 "2023-06-01T00:51:04Z")
I would not expect that, especially in a paid plan. Sorry to hear that. Hope they offer you a better response and solve your issue. ---
**Author:** ![NoCodeBuilder](https://avatars.discourse-cdn.com/v4/letter/n/fbc32d/32.png) [@NoCodeBuilder](https://forum.adalo.com/u/NoCodeBuilder)\ **Post date:** [June 2, 2023, 1:07am UTC](https://forum.adalo.com/t/this-is-the-worst-support-reply-ive-received-in-all-my-experience-with-no-code-tools/39401/3 "2023-06-02T01:07:20Z")
Thank you! Unfortunatly they just ignored my ticket 😀 ---
**Author:** ![James\_App\_Maker](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/james_app_maker/32/37288_2.png) [@James\_App\_Maker](https://forum.adalo.com/u/James_App_Maker)\ **Post date:** [June 2, 2023, 5:59am UTC](https://forum.adalo.com/t/this-is-the-worst-support-reply-ive-received-in-all-my-experience-with-no-code-tools/39401/4 "2023-06-02T05:59:53Z")
Sorry for what happened. This shouldn’t be the case. What’s the issue your facing? ---
**Author:** ![garrafa](https://avatars.discourse-cdn.com/v4/letter/g/bc79bd/32.png) [@garrafa](https://forum.adalo.com/u/garrafa)\ **Post date:** [June 2, 2023, 11:06pm UTC](https://forum.adalo.com/t/this-is-the-worst-support-reply-ive-received-in-all-my-experience-with-no-code-tools/39401/5 "2023-06-02T23:06:44Z")
Here: [Error when previewing an app in different browsers: your connection is not private - #7 by garrafa](https://forum.adalo.com/t/error-when-previewing-an-app-in-different-browsers-your-connection-is-not-private/39410/7) ---
**Author:** ![NoCodeBuilder](https://avatars.discourse-cdn.com/v4/letter/n/fbc32d/32.png) [@NoCodeBuilder](https://forum.adalo.com/u/NoCodeBuilder)\ **Post date:** [June 2, 2023, 11:07pm UTC](https://forum.adalo.com/t/this-is-the-worst-support-reply-ive-received-in-all-my-experience-with-no-code-tools/39401/6 "2023-06-02T23:07:19Z")
Suddenly, several days ago, the “Image Slider” component stopped working. I didn’t make any changes to collections or anything else, just changed the text copy and clicked publish. I assume this happened because I used to have several thousand lines of data while publishing the new version. After this occurred, I tried to resolve the issue by deleting all lines of data, but it didn’t help. ---
**Author:** ![garrafa](https://avatars.discourse-cdn.com/v4/letter/g/bc79bd/32.png) [@garrafa](https://forum.adalo.com/u/garrafa)\ **Post date:** [June 4, 2023, 3:54pm UTC](https://forum.adalo.com/t/this-is-the-worst-support-reply-ive-received-in-all-my-experience-with-no-code-tools/39401/7 "2023-06-04T15:54:19Z")
Man, this problem I discussed on my topic is like a “virus”: every single day, one or two show up here opening a new topic complaining about the same “symptoms”. ---
**Author:** ![pushingpandas](https://avatars.discourse-cdn.com/v4/letter/p/87869e/32.png) [@pushingpandas](https://forum.adalo.com/u/pushingpandas)\ **Post date:** [June 5, 2023, 12:14pm UTC](https://forum.adalo.com/t/this-is-the-worst-support-reply-ive-received-in-all-my-experience-with-no-code-tools/39401/8 "2023-06-05T12:14:55Z")
I just came back to check if situation got better since I wanted to use adalo again but after seen this here and no feedback or reaction from adalo … I might stay at flutterflow 😃 ---
**Author:** ![Dilon](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/dilon/32/39815_2.png) [@Dilon](https://forum.adalo.com/u/Dilon)\ **Post date:** [June 6, 2023, 10:22am UTC](https://forum.adalo.com/t/this-is-the-worst-support-reply-ive-received-in-all-my-experience-with-no-code-tools/39401/9 "2023-06-06T10:22:12Z")
Hi @NoCodeBuilder, I’m sorry for this situation and I feel your pain! Your issue is that your app doesn’t work? Not opening or the features doesn’t work properly? Published or PWA version? > [@NoCodeBuilder](#): > > Suddenly, several days ago, the “Image Slider” component stopped working. I didn’t make any changes to collections or anything else, just changed the text copy and clicked publish. > > I assume this happened because I used to have several thousand lines of data while publishing the new version. After this occurred, I tried to resolve the issue by deleting all lines of data, but it didn’t help. Image Slider component auto resizing? Thank you ---
**Author:** ![system](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/system/32/40401_2.png) [@system](https://forum.adalo.com/u/system)\ **Post date:** [June 16, 2023, 10:22am UTC](https://forum.adalo.com/t/this-is-the-worst-support-reply-ive-received-in-all-my-experience-with-no-code-tools/39401/10 "2023-06-16T10:22:45Z")
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