# Trouble with webapp DNS **URL:** \ **Category:** Get Help\ **Created:** [November 3, 2020, 9:10pm UTC](https://forum.adalo.com/t/trouble-with-webapp-dns/5598 "2020-11-03T21:10:32Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![njf](https://avatars.discourse-cdn.com/v4/letter/n/97f17d/32.png) [@njf](https://forum.adalo.com/u/njf)\ **Post date:** [November 3, 2020, 9:10pm UTC](https://forum.adalo.com/t/trouble-with-webapp-dns/5598/1 "2020-11-03T21:10:32Z")
For some reason my website wont link to adalo. ![Screenshot 2020-11-03 at 21.00.37](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/2X/0/0d7e1031b1883d91d877a9b73dbf5f3b4badfdce.jpeg) I dont know what I am doing wrong… I have tried to follow other case studies i found on here with similar problems… any ideas? ---
**Author:** ![AXIOM](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/axiom/32/3515_2.png) [@AXIOM](https://forum.adalo.com/u/AXIOM)\ **Post date:** [November 3, 2020, 11:14pm UTC](https://forum.adalo.com/t/trouble-with-webapp-dns/5598/2 "2020-11-03T23:14:12Z")
Hey there, I am not entirely sure, where you wanna go with the thing, but here is two things to consider: The the 2nd and 3rd entry name is not a valid domain. Entry number 4 has adalo and hosting swapped. Did you setup the external domain in the Settings of your app corectly? ---
**Author:** ![njf](https://avatars.discourse-cdn.com/v4/letter/n/97f17d/32.png) [@njf](https://forum.adalo.com/u/njf)\ **Post date:** [November 3, 2020, 11:39pm UTC](https://forum.adalo.com/t/trouble-with-webapp-dns/5598/3 "2020-11-03T23:39:56Z")
That was me trying anything i could to get it to work… i just cant figure it out. ![Screenshot 2020-11-03 at 23.38.57](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/2X/8/873d877bc09f8552d68ce0926ff3b7842e85157c.jpeg) for example… ---
**Author:** ![njf](https://avatars.discourse-cdn.com/v4/letter/n/97f17d/32.png) [@njf](https://forum.adalo.com/u/njf)\ **Post date:** [November 3, 2020, 11:42pm UTC](https://forum.adalo.com/t/trouble-with-webapp-dns/5598/4 "2020-11-03T23:42:47Z")
![Screenshot 2020-11-03 at 23.41.59](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/2X/f/fcd69089ac0088a078ec0c9d3059a3b2b8a5df06.jpeg) this is what i have done in the Adalo app… ---
**Author:** ![AXIOM](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/axiom/32/3515_2.png) [@AXIOM](https://forum.adalo.com/u/AXIOM)\ **Post date:** [November 4, 2020, 9:13am UTC](https://forum.adalo.com/t/trouble-with-webapp-dns/5598/5 "2020-11-04T09:13:12Z")
This is weird indeed. Sorry, but to me these settings seem alright. ---
**Author:** ![njf](https://avatars.discourse-cdn.com/v4/letter/n/97f17d/32.png) [@njf](https://forum.adalo.com/u/njf)\ **Post date:** [November 4, 2020, 9:40am UTC](https://forum.adalo.com/t/trouble-with-webapp-dns/5598/6 "2020-11-04T09:40:54Z")
Thats what I thought! I have no idea what to do. ---
**Author:** ![anon78309838](https://avatars.discourse-cdn.com/v4/letter/a/b9bd4f/32.png) [@anon78309838](https://forum.adalo.com/u/anon78309838)\ **Post date:** [November 4, 2020, 11:36am UTC](https://forum.adalo.com/t/trouble-with-webapp-dns/5598/7 "2020-11-04T11:36:13Z")
I’m afraid DNS is not my speciality but @Victor is very knowledgeable on this and also @vancewong has answered questions about this in the past. Perhaps they may have the answer here. ---
**Author:** ![Victor](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/victor/32/2054_2.png) [@Victor](https://forum.adalo.com/u/Victor)\ **Post date:** [November 4, 2020, 12:10pm UTC](https://forum.adalo.com/t/trouble-with-webapp-dns/5598/8 "2020-11-04T12:10:30Z")
Hi @njf, As I see the DNS setup is not correct. In your second screenshot: - 2nd row you’ve set up the record for [www.bestcontest.co.uk.bestcontest.co.uk](http://www.bestcontest.co.uk.bestcontest.co.uk) as a CNAME to [hosting.adalo.com](http://hosting.adalo.com). See here: $ nslookup [bestcontest.co.uk.bestcontest.co.uk](http://bestcontest.co.uk.bestcontest.co.uk) Server: 192.168.0.1 Address: 192.168.0.1#53 Non-authoritative answer: [bestcontest.co.uk.bestcontest.co.uk](http://bestcontest.co.uk.bestcontest.co.uk) canonical name = [hosting.adalo.com](http://hosting.adalo.com). Name: [hosting.adalo.com](http://hosting.adalo.com) Address: 54.224.90.229 - 3rd row is a CNAME which presents [www.bestcontest.co.uk](http://www.bestcontest.co.uk) as [bestcontest.co.uk](http://bestcontest.co.uk) (which then is redirected to “Parked” page in GoDaddy, in row 1) - 4th row is like 2nd one, but for [www.bestcontest.co.uk.bestcontest.co.uk](http://www.bestcontest.co.uk.bestcontest.co.uk) $ nslookup [www.bestcontest.co.uk.bestcontest.co.uk](http://www.bestcontest.co.uk.bestcontest.co.uk) Server: 192.168.0.1 Address: 192.168.0.1#53 Non-authoritative answer: [www.bestcontest.co.uk.bestcontest.co.uk](http://www.bestcontest.co.uk.bestcontest.co.uk) canonical name = [hosting.adalo.com](http://hosting.adalo.com). Name: [hosting.adalo.com](http://hosting.adalo.com) Address: 54.224.90.229 Other records are not related to the subject. So what you need to do is to delete 2nd and 4th rows (these loooong names). And add a CNAME record, so that in Name you have the subdomain name (like **app** ) and in Value you have [hosting.adalo.com](http://hosting.adalo.com). As a result you’ll have something like: CNAME app [hosting.adalo.com](http://hosting.adalo.com) If you’d like to have records for **[bestcontest.co.uk](http://bestcontest.co.uk)** itself, then you need to delete A record in a 1st row, and create CNAME record, where you put **@** in a Name and [hosting.adalo.com](http://hosting.adalo.com) in Value. The record should become available in 10 minutes (=600 seconds). When all is set in GoDaddy, and domain is available, you can set up the subdomain in Adalo itself. Hope this helps Victor ---
**Author:** ![njf](https://avatars.discourse-cdn.com/v4/letter/n/97f17d/32.png) [@njf](https://forum.adalo.com/u/njf)\ **Post date:** [November 4, 2020, 12:38pm UTC](https://forum.adalo.com/t/trouble-with-webapp-dns/5598/9 "2020-11-04T12:38:29Z")
![Screenshot 2020-11-04 at 12.37.16](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/2X/d/d069f42803288820fadf2045ccc0881a28b434ab.jpeg) I followed your instructions, and i tried this before. however now i hit this road block ---
**Author:** ![njf](https://avatars.discourse-cdn.com/v4/letter/n/97f17d/32.png) [@njf](https://forum.adalo.com/u/njf)\ **Post date:** [November 4, 2020, 12:39pm UTC](https://forum.adalo.com/t/trouble-with-webapp-dns/5598/10 "2020-11-04T12:39:49Z")
@Victor on adalo it just tests the setup for ages and doesnt do anything ---
**Author:** ![Victor](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/victor/32/2054_2.png) [@Victor](https://forum.adalo.com/u/Victor)\ **Post date:** [November 4, 2020, 12:45pm UTC](https://forum.adalo.com/t/trouble-with-webapp-dns/5598/11 "2020-11-04T12:45:12Z")
Hi @njf, Reg. your domain manager picture - that’s interesting. It doesn’t allow to put a simple **@** into the “Host” field? According to the DNS standards, it is acceptable. [UPD - **no** , see below]. Strange that GoDaddy restricts this. If that’s true, then you’ll have to use something like [app.bestcontest.co.uk](http://app.bestcontest.co.uk): add a record of type CNAME, host **app** which points to [hosting.adalo.com](http://hosting.adalo.com). As soon as DNS is set up, Adalo set up could be completed. ---
**Author:** ![njf](https://avatars.discourse-cdn.com/v4/letter/n/97f17d/32.png) [@njf](https://forum.adalo.com/u/njf)\ **Post date:** [November 8, 2020, 4:02pm UTC](https://forum.adalo.com/t/trouble-with-webapp-dns/5598/12 "2020-11-08T16:02:47Z")
@Victor i wondered if i could have a quick phone call with you to go through this? I still havent figured it out yet even after calling GoDaddy… ---
**Author:** ![Victor](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/victor/32/2054_2.png) [@Victor](https://forum.adalo.com/u/Victor)\ **Post date:** [November 8, 2020, 4:16pm UTC](https://forum.adalo.com/t/trouble-with-webapp-dns/5598/13 "2020-11-08T16:16:35Z")
Hi @njf, DM-ed, let’s talk Best, Victor ---
**Author:** ![Victor](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/victor/32/2054_2.png) [@Victor](https://forum.adalo.com/u/Victor)\ **Post date:** [November 10, 2020, 8:36am UTC](https://forum.adalo.com/t/trouble-with-webapp-dns/5598/14 "2020-11-10T08:36:21Z")
Upd: it seems that standards somehow forbid to have CNAME for root domain. There is a good overview article here: > **[Why a domain’s root can’t be a CNAME — and other tidbits about the DNS](https://www.freecodecamp.org/news/why-cant-a-domain-s-root-be-a-cname-8cbab38e5f5c/)** > > This post will use the above question to explore DNS, dig, A records, CNAME records, and ALIAS/ANAME records from a beginner’s perspective. So let’s get started. First, some definitions \* Domain Name System (DNS): the overall system for converting... and a discussion here: > Posting it here so that future readers have the reference 🙂 ---
**Author:** ![system](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/system/32/40401_2.png) [@system](https://forum.adalo.com/u/system)\ **Post date:** [November 20, 2020, 8:36am UTC](https://forum.adalo.com/t/trouble-with-webapp-dns/5598/15 "2020-11-20T08:36:26Z")
Closed on November 20, 2020, 8:36am UTC This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.