# Unable to upload images

**URL:** <https://forum.adalo.com/t/unable-to-upload-images/8891>\
**Category:** Database\
**Created:** [February 7, 2021, 9:42am UTC](https://forum.adalo.com/t/unable-to-upload-images/8891 "2021-02-07T09:42:02Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![kicsijohn](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/kicsijohn/32/2966_2.png) [@kicsijohn](https://forum.adalo.com/u/kicsijohn)\
**Post date:** [February 7, 2021, 9:42am UTC](https://forum.adalo.com/t/unable-to-upload-images/8891/1 "2021-02-07T09:42:02Z")

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Hi,  
I tried to upload images to the database but got this error every time:

 ![Screenshot 2021-02-07 at 10.35.36](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/2X/5/508a94f360980f7c0cf485d65000fc97e630ceff.png)  
The images are in jpg format and 15-40 KB size.  
Does anyone else have this problem or just me?

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**Author:** ![sasha](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/sasha/32/4718_2.png) [@sasha](https://forum.adalo.com/u/sasha)\
**Post date:** [February 7, 2021, 9:50am UTC](https://forum.adalo.com/t/unable-to-upload-images/8891/2 "2021-02-07T09:50:26Z")

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It’s my first time ever seeing such an issue, I wonder what could be wrong 🤔 🤔

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**Author:** ![pushingpandas](https://avatars.discourse-cdn.com/v4/letter/p/87869e/32.png) [@pushingpandas](https://forum.adalo.com/u/pushingpandas)\
**Post date:** [February 7, 2021, 11:04am UTC](https://forum.adalo.com/t/unable-to-upload-images/8891/3 "2021-02-07T11:04:20Z")

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I had that yesterday around 8pm GMT. After a few tries it worked.

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**Author:** ![gertperdZA](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/gertperdza/32/3306_2.png) [@gertperdZA](https://forum.adalo.com/u/gertperdZA)\
**Post date:** [March 4, 2021, 7:52am UTC](https://forum.adalo.com/t/unable-to-upload-images/8891/4 "2021-03-04T07:52:51Z")

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I also had that issue this hard refresh your session and it should be fine after that.

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**Author:** ![razimi](https://avatars.discourse-cdn.com/v4/letter/r/dfb087/32.png) [@razimi](https://forum.adalo.com/u/razimi)\
**Post date:** [January 20, 2022, 10:58pm UTC](https://forum.adalo.com/t/unable-to-upload-images/8891/5 "2022-01-20T22:58:39Z")

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This is coming up for me today. It keeps telling me the same thing that my image format isn’t correct. I am re-uploading the same image I did before which I made minor change to it. Now I can’t upload any image regardless.

 ![Screen Shot 2022-01-20 at 2.59.09 PM](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/2X/8/835284a6a1b44f4cef053fb1ed46edc808ca9b03.png)  
 ![Screen Shot 2022-01-20 at 2.59.19 PM](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/2X/1/1cd94e54c2da9045e61f4d3a7fb6aa7ddfa45137.png)

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**Author:** ![marklive](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/marklive/32/22449_2.png) [@marklive](https://forum.adalo.com/u/marklive)\
**Post date:** [January 20, 2022, 11:00pm UTC](https://forum.adalo.com/t/unable-to-upload-images/8891/6 "2022-01-20T23:00:17Z")

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This is a weird bug that happens randomly from what I gathered.

What I did to make it work.  
Refresh your editor / browser window  
Copy / Paste the image on your desktop.  
Use that duplicate

It “should” work, but can’t say guaranteed.

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**Author:** ![razimi](https://avatars.discourse-cdn.com/v4/letter/r/dfb087/32.png) [@razimi](https://forum.adalo.com/u/razimi)\
**Post date:** [January 21, 2022, 12:10am UTC](https://forum.adalo.com/t/unable-to-upload-images/8891/7 "2022-01-21T00:10:15Z")

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Thanks for the reply. I have tried everything that you mentioned. Still doesn’t work. I have even logout completely and logged back in. I have even reduced the size my image. Still I can’t get it to work. What is weird, it was working this morning.

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**Author:** ![archeclipse](https://avatars.discourse-cdn.com/v4/letter/a/67e7ee/32.png) [@archeclipse](https://forum.adalo.com/u/archeclipse)\
**Post date:** [January 21, 2022, 6:14am UTC](https://forum.adalo.com/t/unable-to-upload-images/8891/8 "2022-01-21T06:14:45Z")

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i got this bug few minutes ago too. but now it fixed by itself. can you try upload em again and let us know whether it works for you or not

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**Author:** ![marklive](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/marklive/32/22449_2.png) [@marklive](https://forum.adalo.com/u/marklive)\
**Post date:** [January 21, 2022, 6:32am UTC](https://forum.adalo.com/t/unable-to-upload-images/8891/9 "2022-01-21T06:32:33Z")

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Oh, another idea.

Try deleting that image component and replace with a new one. Basically starting over with the component. At least test the upload part on the side before deleting if the component is complex already.

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**Author:** ![charleshope](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/charleshope/32/25088_2.png) [@charleshope](https://forum.adalo.com/u/charleshope)\
**Post date:** [January 21, 2022, 7:39am UTC](https://forum.adalo.com/t/unable-to-upload-images/8891/10 "2022-01-21T07:39:36Z")

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Another thing you can try: Open your image outside Adalo, on your image editor and export it again to JPG. Maybe something happened when saving or creating that image that is causing the issue. By exporting it again, you’ll have a fresh JPG which should have the correct formatting.

Another suggestion is what @marklive suggested. Remove the image component, create it again and then try again to submit the image.

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**Author:** ![razimi](https://avatars.discourse-cdn.com/v4/letter/r/dfb087/32.png) [@razimi](https://forum.adalo.com/u/razimi)\
**Post date:** [January 21, 2022, 3:42pm UTC](https://forum.adalo.com/t/unable-to-upload-images/8891/11 "2022-01-21T15:42:55Z")

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Yes. It is working now. Thanks for let me know.

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**Author:** ![razimi](https://avatars.discourse-cdn.com/v4/letter/r/dfb087/32.png) [@razimi](https://forum.adalo.com/u/razimi)\
**Post date:** [January 21, 2022, 8:19pm UTC](https://forum.adalo.com/t/unable-to-upload-images/8891/12 "2022-01-21T20:19:47Z")

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Thanks everyone for jumping in to provide solutions.
