# Upload Image Bug

**URL:** <https://forum.adalo.com/t/upload-image-bug/17033>\
**Category:** Get Help\
**Created:** [September 8, 2021, 8:33pm UTC](https://forum.adalo.com/t/upload-image-bug/17033 "2021-09-08T20:33:27Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![ajpicard913](https://avatars.discourse-cdn.com/v4/letter/a/edb3f5/32.png) [@ajpicard913](https://forum.adalo.com/u/ajpicard913)\
**Post date:** [September 8, 2021, 8:33pm UTC](https://forum.adalo.com/t/upload-image-bug/17033/1 "2021-09-08T20:33:27Z")

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Hey everyone!

I have a two step process for signing a user up to my app. The first page contains basic information they need to fill out, when i move to the second page it has the option to upload an image for the users profile picture.

When I upload or choose a photo from my library the photo never uploads it just continues to spin and it’s not letting me click the continue button to finish creating my profile.

Anyone know how to fix this issue or is this a bug with Adalo?

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**Author:** ![Yongki](https://avatars.discourse-cdn.com/v4/letter/y/7c8e57/32.png) [@Yongki](https://forum.adalo.com/u/Yongki)\
**Post date:** [September 8, 2021, 8:51pm UTC](https://forum.adalo.com/t/upload-image-bug/17033/2 "2021-09-08T20:51:11Z")

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Hi @ajpicard913 ,

On first screen, have you put sign up action ?

On second screen, you can use update logged in user or use built-in form to upload image, I preferred the later.

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**Author:** ![ajpicard913](https://avatars.discourse-cdn.com/v4/letter/a/edb3f5/32.png) [@ajpicard913](https://forum.adalo.com/u/ajpicard913)\
**Post date:** [September 8, 2021, 9:22pm UTC](https://forum.adalo.com/t/upload-image-bug/17033/3 "2021-09-08T21:22:34Z")

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On the first page I have the button signing the user up, on the second page I can’t even tap the complete button in the form because when i upload a picture or take one i get a spinning dial see attached.

[![](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/2X/f/facfd4bf46baafc936ebf24ead1077c6efc361cc.jpeg "Screen Recording 2021 09 08 at 5 12 25 PM") ](https://www.youtube.com/watch?v=7gaYYkeWfRE)

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**Author:** ![Yongki](https://avatars.discourse-cdn.com/v4/letter/y/7c8e57/32.png) [@Yongki](https://forum.adalo.com/u/Yongki)\
**Post date:** [September 8, 2021, 9:45pm UTC](https://forum.adalo.com/t/upload-image-bug/17033/4 "2021-09-08T21:45:25Z")

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In the users collection, did you see the signed up user ?

The screens seems correct, so another thought would be to try to use jpg, see what happens.

And you can always submit support ticket.

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**Author:** ![CopyThat](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/copythat/32/2705_2.png) [@CopyThat](https://forum.adalo.com/u/CopyThat)\
**Post date:** [September 8, 2021, 10:48pm UTC](https://forum.adalo.com/t/upload-image-bug/17033/5 "2021-09-08T22:48:46Z")

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All of my apps wont let pictures load

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**Author:** ![HusMurad](https://avatars.discourse-cdn.com/v4/letter/h/e36b37/32.png) [@HusMurad](https://forum.adalo.com/u/HusMurad)\
**Post date:** [September 8, 2021, 10:49pm UTC](https://forum.adalo.com/t/upload-image-bug/17033/6 "2021-09-08T22:49:28Z")

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There are quite a few posts like this now, same for me - I think it’s a bug, the admins will respond soon 🙂

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**Author:** ![James\_App\_Maker](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/james_app_maker/32/37288_2.png) [@James\_App\_Maker](https://forum.adalo.com/u/James_App_Maker)\
**Post date:** [September 8, 2021, 10:51pm UTC](https://forum.adalo.com/t/upload-image-bug/17033/7 "2021-09-08T22:51:42Z")

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@HusMurad @CopyThat

> [@Adalo Status - Images are not uploading to the database](https://forum.adalo.com/t/adalo-status-images-are-not-uploading-to-the-database/17042/):
>
> Hey Everyone! slight_smile We have been made aware of the issue where Images are failing to upload to the database. We are investigating the error now, and will provide updates as we have additional info. You can follow for more updates [here](https://status.adalo.com/incident/cktc2yliw92232t6onhmyt6c48).

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**Author:** ![system](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/system/32/40401_2.png) [@system](https://forum.adalo.com/u/system)\
**Post date:** [September 18, 2021, 10:52pm UTC](https://forum.adalo.com/t/upload-image-bug/17033/8 "2021-09-18T22:52:24Z")

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