# "user email already exits" popped up during preview

**URL:** <https://forum.adalo.com/t/user-email-already-exits-popped-up-during-preview/28753>\
**Category:** Get Help\
**Created:** [June 27, 2022, 9:11am UTC](https://forum.adalo.com/t/user-email-already-exits-popped-up-during-preview/28753 "2022-06-27T09:11:13Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![korverlau2](https://avatars.discourse-cdn.com/v4/letter/k/b5a626/32.png) [@korverlau2](https://forum.adalo.com/u/korverlau2)\
**Post date:** [June 27, 2022, 9:11am UTC](https://forum.adalo.com/t/user-email-already-exits-popped-up-during-preview/28753/1 "2022-06-27T09:11:13Z")

</div>

Dear Adalo experts

Im going to preview my sign up flow , however, it poped up “user email already exists” and jz force me to to click “ok” button only,

 ![image](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/3X/a/5/a57f6b19fd2fc18bd9c2da22f1823736ae7c1145.png)

may i know what happened ?

Thanks

---

<div class="post-metadata">

**Author:** ![Boglex](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/boglex/32/19302_2.png) [@Boglex](https://forum.adalo.com/u/Boglex)\
**Post date:** [June 27, 2022, 9:51am UTC](https://forum.adalo.com/t/user-email-already-exits-popped-up-during-preview/28753/2 "2022-06-27T09:51:26Z")

</div>

Hi @korverlau2 ! What actions this button do? Can you send a screenshot?

---

<div class="post-metadata">

**Author:** ![korverlau2](https://avatars.discourse-cdn.com/v4/letter/k/b5a626/32.png) [@korverlau2](https://forum.adalo.com/u/korverlau2)\
**Post date:** [June 28, 2022, 5:43am UTC](https://forum.adalo.com/t/user-email-already-exits-popped-up-during-preview/28753/3 "2022-06-28T05:43:17Z")

</div>

Hello Bgolex

i hv solved the problem, thanks for your prompt reply

thanks a lot ^^

---

<div class="post-metadata">

**Author:** ![system](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/system/32/40401_2.png) [@system](https://forum.adalo.com/u/system)\
**Post date:** [July 8, 2022, 5:44am UTC](https://forum.adalo.com/t/user-email-already-exits-popped-up-during-preview/28753/4 "2022-07-08T05:44:11Z")

</div>

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.