# Web App Custom Domain SSL Error

**URL:** https://forum.adalo.com/t/web-app-custom-domain-ssl-error/108
**Category:** Get Help
**Created:** [January 15, 2020, 11:40pm UTC](https://forum.adalo.com/t/web-app-custom-domain-ssl-error/108 "2020-01-15T23:40:28Z")
**Posts on this page:** 20
**Page:** 1

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### Author: ![jgreenwfc](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/jgreenwfc/32/52_2.png) [@jgreenwfc](https://forum.adalo.com/u/jgreenwfc)
#### Post date: [January 15, 2020, 11:40pm UTC](https://forum.adalo.com/t/web-app-custom-domain-ssl-error/108/1 "2020-01-15T23:40:28Z")

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I’m getting a “site not secure” error after connecting a custom domain to my webapp.

Error:

“This server could not prove that it is \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ ; its security certificate is from \ ***.adalo.com**. This may be caused by a misconfiguration or an attacker intercepting your connection.”

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### Author: ![zachbharris](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/zachbharris/32/15_2.png) [@zachbharris](https://forum.adalo.com/u/zachbharris)
#### Post date: [January 16, 2020, 3:48pm UTC](https://forum.adalo.com/t/web-app-custom-domain-ssl-error/108/2 "2020-01-16T15:48:21Z")

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Hey @jgreenwfc we are currently aware of this issue and looking in to it now

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### Author: ![jgreenwfc](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/jgreenwfc/32/52_2.png) [@jgreenwfc](https://forum.adalo.com/u/jgreenwfc)
#### Post date: [January 20, 2020, 6:37pm UTC](https://forum.adalo.com/t/web-app-custom-domain-ssl-error/108/3 "2020-01-20T18:37:42Z")

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This appears to be resolved. Thanks everyone!

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### Author: ![Freddy](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/freddy/32/198_2.png) [@Freddy](https://forum.adalo.com/u/Freddy)
#### Post date: [March 27, 2020, 4:36pm UTC](https://forum.adalo.com/t/web-app-custom-domain-ssl-error/108/4 "2020-03-27T16:36:43Z")

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Hey @zachbharris I am getting the same error, any help is really appreciated

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### Author: ![Freddy](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/freddy/32/198_2.png) [@Freddy](https://forum.adalo.com/u/Freddy)
#### Post date: [March 28, 2020, 1:10pm UTC](https://forum.adalo.com/t/web-app-custom-domain-ssl-error/108/5 "2020-03-28T13:10:31Z")

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Thanks for solving the situation! @zachbharris

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### Author: ![idealabs](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/idealabs/32/410_2.png) [@idealabs](https://forum.adalo.com/u/idealabs)
#### Post date: [June 29, 2020, 8:14pm UTC](https://forum.adalo.com/t/web-app-custom-domain-ssl-error/108/6 "2020-06-29T20:14:21Z")

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Hi, I also have this problem.

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### Author: ![Ben](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/ben/32/9_2.png) [@Ben](https://forum.adalo.com/u/Ben)
#### Post date: [June 30, 2020, 8:06pm UTC](https://forum.adalo.com/t/web-app-custom-domain-ssl-error/108/7 "2020-06-30T20:06:37Z")

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@idealabs This should be fixed now for you.

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### Author: ![Clarebo333](https://avatars.discourse-cdn.com/v4/letter/c/77aa72/32.png) [@Clarebo333](https://forum.adalo.com/u/Clarebo333)
#### Post date: [July 6, 2020, 5:00pm UTC](https://forum.adalo.com/t/web-app-custom-domain-ssl-error/108/8 "2020-07-06T17:00:56Z")

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Can I get some help with my web app. Got an error - your connection to this site is not secure.

Would appreciate the help.  
Thanks.

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### Author: ![Ben](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/ben/32/9_2.png) [@Ben](https://forum.adalo.com/u/Ben)
#### Post date: [July 6, 2020, 8:17pm UTC](https://forum.adalo.com/t/web-app-custom-domain-ssl-error/108/9 "2020-07-06T20:17:12Z")

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@Clarebo333 can you DM me the link to your app?

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### Author: ![suresh](https://avatars.discourse-cdn.com/v4/letter/s/aca169/32.png) [@suresh](https://forum.adalo.com/u/suresh)
#### Post date: [October 10, 2020, 11:28pm UTC](https://forum.adalo.com/t/web-app-custom-domain-ssl-error/108/10 "2020-10-10T23:28:41Z")

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Hello, I am having the same problem (your connection to this site is not secure).  
Please help

Thanks and Regards  
Suresh

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### Author: ![anon78309838](https://avatars.discourse-cdn.com/v4/letter/a/b9bd4f/32.png) [@anon78309838](https://forum.adalo.com/u/anon78309838)
#### Post date: [October 12, 2020, 1:18pm UTC](https://forum.adalo.com/t/web-app-custom-domain-ssl-error/108/11 "2020-10-12T13:18:48Z")

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Can you send me the url please

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### Author: ![suresh](https://avatars.discourse-cdn.com/v4/letter/s/aca169/32.png) [@suresh](https://forum.adalo.com/u/suresh)
#### Post date: [October 12, 2020, 1:28pm UTC](https://forum.adalo.com/t/web-app-custom-domain-ssl-error/108/12 "2020-10-12T13:28:58Z")

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Hi Colin,  
I replied to you on the other thread. It is for the same one: [coolskool.io](http://coolskool.io)  
Thanks!

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### Author: ![anon78309838](https://avatars.discourse-cdn.com/v4/letter/a/b9bd4f/32.png) [@anon78309838](https://forum.adalo.com/u/anon78309838)
#### Post date: [October 13, 2020, 9:50am UTC](https://forum.adalo.com/t/web-app-custom-domain-ssl-error/108/13 "2020-10-13T09:50:49Z")

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What registrar are you with? Can you ask them if there are any certificates issued for your domain.

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### Author: ![suresh](https://avatars.discourse-cdn.com/v4/letter/s/aca169/32.png) [@suresh](https://forum.adalo.com/u/suresh)
#### Post date: [October 13, 2020, 10:16am UTC](https://forum.adalo.com/t/web-app-custom-domain-ssl-error/108/14 "2020-10-13T10:16:32Z")

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Hi Colin, am with [hover.com](http://hover.com)  
Am wondering if the issues are because .io is not a TLD. I just bought [coolskool.net](http://coolskool.net), will try setting it up with this domain and see how it goes.

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<div class="post-metadata">

### Author: ![anon78309838](https://avatars.discourse-cdn.com/v4/letter/a/b9bd4f/32.png) [@anon78309838](https://forum.adalo.com/u/anon78309838)
#### Post date: [October 13, 2020, 10:36am UTC](https://forum.adalo.com/t/web-app-custom-domain-ssl-error/108/15 "2020-10-13T10:36:11Z")

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The domain extension should not be the problem at all.

I will get the team to look in to this.

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### Author: ![KelcyV](https://avatars.discourse-cdn.com/v4/letter/k/ecc23a/32.png) [@KelcyV](https://forum.adalo.com/u/KelcyV)
#### Post date: [November 5, 2020, 6:40am UTC](https://forum.adalo.com/t/web-app-custom-domain-ssl-error/108/16 "2020-11-05T06:40:53Z")

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Hi - am linking mine through Wix and get the same issue of it not being secure. How do I fix this?

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### Author: ![mina](https://avatars.discourse-cdn.com/v4/letter/m/839c29/32.png) [@mina](https://forum.adalo.com/u/mina)
#### Post date: [May 29, 2021, 8:59am UTC](https://forum.adalo.com/t/web-app-custom-domain-ssl-error/108/17 "2021-05-29T08:59:23Z")

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Hello , same problem with my html  
help please

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### Author: ![Victor](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/victor/32/2054_2.png) [@Victor](https://forum.adalo.com/u/Victor)
#### Post date: [May 30, 2021, 8:39am UTC](https://forum.adalo.com/t/web-app-custom-domain-ssl-error/108/18 "2021-05-30T08:39:51Z")

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Hi @mina,

It would be helpful if you could provide your subdomain name and the error you get.  
The original problem was resolved long time ago. Most of the DNS problems I’ve seen are related to some mistakes in the DNS setup. Please provide more info, this will help to point you to right direction.

Best regards, Victor.

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### Author: ![mina](https://avatars.discourse-cdn.com/v4/letter/m/839c29/32.png) [@mina](https://forum.adalo.com/u/mina)
#### Post date: [May 30, 2021, 8:56am UTC](https://forum.adalo.com/t/web-app-custom-domain-ssl-error/108/19 "2021-05-30T08:56:16Z")

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[https://www.bellaqueen.fr/](https://www.bellaqueen.fr/)  
i send you screen for my space  
DNS OR SSL in the hebergement all its OK  
 ![Problem Adalo](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/2X/0/0f4c68f7cb79e0443e754bc5016ca2bb31433d32.png)

 ![sous-domaine](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/2X/3/31efcad278e9d5fcc437549b761f67d2d05299af.png)

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<div class="post-metadata">

### Author: ![Victor](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/victor/32/2054_2.png) [@Victor](https://forum.adalo.com/u/Victor)
#### Post date: [May 30, 2021, 9:39am UTC](https://forum.adalo.com/t/web-app-custom-domain-ssl-error/108/20 "2021-05-30T09:39:50Z")

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Hi @mina,

This is interesting. Did you try to re-setup the domain [www.bellaqueen.fr](http://www.bellaqueen.fr) in Adalo settings (“Domains” tab)?  
Just try to delete it, wait several minutes, and add it again.  
And also, move PWA to the original domain and then back to the newly configured one.

Best,  
Victor

[Next page](https://forum.adalo.com/t/web-app-custom-domain-ssl-error/108.md?page=2)
