# Webhook not sending data/hook to Make **URL:** \ **Category:** External Collections, Custom Actions & Collections\ **Created:** [February 4, 2025, 8:52am UTC](https://forum.adalo.com/t/webhook-not-sending-data-hook-to-make/53361 "2025-02-04T08:52:29Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Paco](https://avatars.discourse-cdn.com/v4/letter/p/a6a055/32.png) [@Paco](https://forum.adalo.com/u/Paco)\ **Post date:** [February 4, 2025, 8:52am UTC](https://forum.adalo.com/t/webhook-not-sending-data-hook-to-make/53361/1 "2025-02-04T08:52:29Z")
Hi, I am having problems sending a webhook to Make. When this button is pressed, it should send a webhook with a small payload to Make. However, Make isn’t receiving anything, even though the custom action works perfectly when I run tests and on other screens. ![image](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/3X/1/e/1e269ccd0f69bf470d74c1dab6154bc6b08881db.png) Does anyone know a solution? ---
**Author:** ![Victor](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/victor/32/2054_2.png) [@Victor](https://forum.adalo.com/u/Victor)\ **Post date:** [February 4, 2025, 10:17am UTC](https://forum.adalo.com/t/webhook-not-sending-data-hook-to-make/53361/2 "2025-02-04T10:17:56Z")
Hi @Paco, Most probably something in the payload prevents data to be sent correctly. You can have a look in browser console (in Chrome is is View → Developer → Developer tools). In the “Network” tab you can track the requests on the page, and when you press a button, you’ll see the request to Adalo backend server (which, in turn, sends the request to Make). The details there might help you understand what’s going wrong. Best, Victor. ---
**Author:** ![Paco](https://avatars.discourse-cdn.com/v4/letter/p/a6a055/32.png) [@Paco](https://forum.adalo.com/u/Paco)\ **Post date:** [February 4, 2025, 10:26am UTC](https://forum.adalo.com/t/webhook-not-sending-data-hook-to-make/53361/3 "2025-02-04T10:26:56Z")
Hi Victor, What am i looking for? ![image](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/3X/a/c/acca46cb0a7f8bc08ac281869a27cee7c499deea.png) ---
**Author:** ![Victor](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/victor/32/2054_2.png) [@Victor](https://forum.adalo.com/u/Victor)\ **Post date:** [February 4, 2025, 10:27am UTC](https://forum.adalo.com/t/webhook-not-sending-data-hook-to-make/53361/4 "2025-02-04T10:27:26Z")
Have a look at “execute” entry (one of them contains payload) ---
**Author:** ![Paco](https://avatars.discourse-cdn.com/v4/letter/p/a6a055/32.png) [@Paco](https://forum.adalo.com/u/Paco)\ **Post date:** [February 4, 2025, 11:57am UTC](https://forum.adalo.com/t/webhook-not-sending-data-hook-to-make/53361/5 "2025-02-04T11:57:54Z")
1. ![image](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/3X/6/f/6f688e6fd23d10ca16e4d1a51540e044938d8892.png) or 1. ![image](https://us1.discourse-cdn.com/flex020/uploads/adalo/original/3X/7/2/72d00b1cb736dc41fae1660dbc1cc689158f1556.png) ---
**Author:** ![Victor](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/victor/32/2054_2.png) [@Victor](https://forum.adalo.com/u/Victor)\ **Post date:** [February 4, 2025, 11:58am UTC](https://forum.adalo.com/t/webhook-not-sending-data-hook-to-make/53361/6 "2025-02-04T11:58:40Z")
The second one. Have a look at payload, preview, response. ---
**Author:** ![robertbannister](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/robertbannister/32/11863_2.png) [@robertbannister](https://forum.adalo.com/u/robertbannister)\ **Post date:** [February 5, 2025, 5:43am UTC](https://forum.adalo.com/t/webhook-not-sending-data-hook-to-make/53361/7 "2025-02-05T05:43:27Z")
I have had the same issue before. It is usually when a text field is multiline. Once the input includes a 2nd line by pressing the Enter/Return key, the webhook will not fire at all and Make won’t receive anything. And no error will flag either… The only answer I have is to make sure the text input is single line, then the user cannot press Enter/Return. Hope that helps. ---
**Author:** ![Paco](https://avatars.discourse-cdn.com/v4/letter/p/a6a055/32.png) [@Paco](https://forum.adalo.com/u/Paco)\ **Post date:** [February 5, 2025, 7:04am UTC](https://forum.adalo.com/t/webhook-not-sending-data-hook-to-make/53361/8 "2025-02-05T07:04:31Z")
Uhm this indeed a multi line request, but it’s the body of a email, so it’s almost always multi line… so there is no fix? ---
**Author:** ![robertbannister](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.adalo.com/robertbannister/32/11863_2.png) [@robertbannister](https://forum.adalo.com/u/robertbannister)\ **Post date:** [February 5, 2025, 10:02am UTC](https://forum.adalo.com/t/webhook-not-sending-data-hook-to-make/53361/9 "2025-02-05T10:02:22Z")
I have read something in the forums about a solution to it. For emails, I sometimes create an email record in a collection. Then use a webhook to Make with the email record ID to get the email record, and then send it in the next action. Because it doesn’t mind getting a record with a multi line text, but it doesn’t like sending it in a webhook. Pretty sure it’s a JSON formatting issue, not an Adalo issue.