Hey everyone! We are currently experiencing an outage of Adalo Services due to a Heroku service outage. You can follow along with our updates here , or the Heroku status page here . They are currently not reporting an outage, but can be slow to update their page at times. We apologize for the incon…

Update: Most services are back up and functioning normally. Heroku is also reporting that the incident has been resolved, so we believe we are in the clear here related to this. If you are seeing any continued issues, please submit a support ticket to our team to further investigate that as a stand…

I have no idea how any of this works when Heroku goes down, but what do other companies do to mitigate these issues? Do they have backup options? Is that even possible? Also - Does Heroku financially credit Adalo for these outages? If so, Adalo should trickle this down to us users as it’s easy to …

Hey Thomas, I will have to get back to you on that. I am not sure what other companies do to mitigate these types of possibilities, if possible, but I can definitely get info for you. As for compensation, I don’t believe they do, and if they do, it’s likely not much $$. This is something else I ca…

As someone who has decades of experience working with IT infrastructure and cloud partners, I know what it’s like to be caught in the middle in the way Adalo is here. That said, I also know what it’s like to have to make the difficult decision to move off of an unreliable platform for the sake of o…

Too many problems with the same thing. As a user I don’t want to put pressure on the Adalo team either. As is always said in this community (and I’ve only been here a short time, but I’m very clear about it), what Adalo offers as a tool is the best there is. Adalo’s team is on the right track, ther…

@ben1 - Thank you for the update. I am not seeing issues at this time, but can you or another member of the team please offer feedback on the two comments above this status update?

Hi @Ditabo , I have escalated this internally and someone from the team will be responding here as soon as we can!

Thank you sir. Much appreciated

Hey everybody! Thank you for your patience yesterday during the outage. We know this is a serious issue that affects so many of you, and it’s one we will be addressing. We don’t have a set date that this will be solved, but the biggest step we have taken in this regard is hiring a VP of Engineerin…

Appreciate all of this @jessehaywood ! I think it’s safe to say that the majority of Adalo users like myself are not fully aware of the intricacies of backend engineering so transparency around all of this helps. I simply wanted to poke with these questions for awareness over complaining. Adalo has …

Thanks all. Would love to get some transparency into what types of performance updates are in the queue. Would be even more awesome if there was an Adalo Performance Report that had some baseline app with simulated users hitting it and do realtime reporting on the performance. I’m assuming, given…

Adalo Services Outage - ALL - #2 by ben1 - Get Help

Topic		Replies	Views	Activity
Weak and unstable performance in recent hours Get Help	119	994	November 13, 2025
Service Interruption — September 18, 2022 Info & Announcements	11	1414	September 19, 2022
Adalo Status: Adalo is Offline along with half the internet Get Help	24	2455	June 8, 2021
Adalo down for nearly 1 hour Get Help	2	250	March 22, 2023
The database loss that occurs regularly at Adalo has occurred again Database	44	1293	August 6, 2023