Hiya guys, so I’ve been getting this error quite a bit but I’ve been shrugging it off and re-entering my password in the backend. Now that my app is live, it’s starting to worry me that some users may be experiencing this. Has anyone had this problem, knowing for sure that you’ve entered your info correctly?
In addition, this form is a bit mangled on the device, as you can see the titles are hidden behind the inputs, which is odd because it works correctly in the PWA
Thx!
Hi @tbel,
Does this happen automatically (without any user interaction)?
I’ve seen this when there is an on-screen-enter action for user login (added by mistake). Of course it is not successful and leads to an error.
I’d advise to check all the actions on this screen.
Best regards, Victor.
Thx for the reply Victor, yeah this happens when I hit Login, I tested entering a simple password which I know 100% it was correct and it failed, but when I entered it in the backend and tried again it was successful. I typically have this issue, when I logout from within the app.
One thing to note here is that the login is done through a modal, not sure if that would have an affect on anything.
Hi @tbel,
I don’t have an access to the app and can’t examine the details, but again - from my experience the most probable reason is some mistake in actions’ setup. May be there is some another login action in an element (this mistake could happen when elements are grouped / copied).
To isolate the issue: try to create a separate new login screen from scratch, NOT copying anything but rather creating everything manually, and see if the error is still there.
Best regards, Victor.
Awesome, yeah I tend to group/duplicate a lot of things! Thx for the suggestions!
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