Hello,
I can’t publish the new version on my mobile app on iOS. I write the good informations but it show me that they are wrong.
How do to manage to publish the new version on my mobile app ?
Hi @LuckyTravel,
I would advise to contact Adalo support, as they may be able to view logs, examine what’s happening and help faster in this case: Right Desk
Also it’s better to put such questions in “Help” section of the forum.
Best,
Victor.
Hi,
I already tryied to contact the support and nobody have answered me… How do to unlock the situation ?
About the “Help” section, i noticed that 
Best,
Damien
@LuckyTravel this is strange as support reacts quickly. @CH_Team may I please bring your attention to this?
Best,
Victor.
Well thank you very much to dilon_perera to have find a solution to my problem. The problem is resolved, thank you very much 
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Hey @LuckyTravel would you mind posting here what your fix was?
We’re going to have our chat AI learning and training off forum posts (especially from what our top forum posters have responded with), so would appreciate you outlining what you did to fix it!
Hi James,
He has entered the app specific password name instead the password but after re-correcting that did not fixed the issue. According to this discussion changed the Apple password and regenerated a new app specific password and that fixed the issue! That apple password was created on 2013 and I guess it was due to oldness.
Thank you!
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Hey @james.crennan, When i ask a question on the forum, nobody answer to my question… Where is the support ?
We’re committing to five minute response times to our support tickets during Central Time, but I do appreciate we should be better at forum responses. Give us some time to get there. I have a significant update that will come out Monday, and that will demonstrate the progress we’ve made to date and where our next steps are going to go.
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@james.crennan Ok thank you very much for theses informations 
During this time, i’ve seen that Dilon is here, enough free to help people about the problems that we have, he helped me very quickly so… why not thanks him (with a gift or something) about all of what he did until now and for everybody?
It’s just an idea that i give you like that but i really think that he really deserve that or maybe, i don’t know but, join your team to help the support until to manage to have an answer in less than 5min could really help everybody a lot i think. The branding of Adalo too.
What do you think of the idea ?
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@LuckyTravel I have literally been trying to get Dilon to accept a gift, but he won’t give me his postal address!
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@james.crennan Have you tested just now or there is a little moment ? (i think that he is currently sleeping)
We were chatting earlier. I’ve been trying to get Dilon on a call for a while!
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Ah ok, so i understand your position. I appreciate the fact that you are agree to give him a gift. i hope that you will manage to do that one day
Thank you again for our conversation
Hehe… Thank you for the appriciation and kind words @LuckyTravel! Let’s keep this private since I’m having a conversation with James 
So @LuckyTravel, let’s keep this thread for this issue and if you want to talk with James, you can privately message him or book a meeting in calendly Thank you!
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@james.crennan @dilon_perera If you want that i remove my previous messages before to close the conversation to have something of clean, i can
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