Adalo account login problem

Hy everyone. Please help. I cannot login to my adalo account. I pay the mentenance plan for about 2 moths but this month i forget charging my bank account and the mentenance payment was not possible. Now i cannont login to my adalo account, the page is completely white. I have good internet connection, i have submitted 5 times the ticket suport but i have no response. Please help.

Maintenance plan is not there anymore.

Could you try login back after clearing your browser cache?

Sir, i have cleared all browser data, cache, history, everything deleted. But the same problem. I have submited 5 tickets suport and no response from anyone, only from you sugesting to clear cache browser. help please, i have worked 24 month on this app

I understand buddy! Could you try with a different browser (Microsoft Edge, Google Chrome)? I’m using Brave browser without any issues. Also you built this app in your Adalo account and not another one which invited you on that app right?

CC : @CH_Team , @Astha , @Jessi.Frye

I build this app in Adalo account yes. Is my account only. And yes i have tried to get into my account from diferents browsers and the problem is the same, ( dasboard page is white )

so far I have also used brave browser and worked great. But for about 4 days i cannot login to my adalo account suddenly.

Thanks for reaching out and I’m sorry you can’t work on your app. I see where our team has responded to your ticket. We will respond there so that we can troubleshoot appropriately.

2 Likes

super thanks :folded_hands::folded_hands: i wait instructions. thanks

1 Like

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.