I keep getting this message when I want to preview my app even after restarting a new project. Can anyone advise, please?
Message support they will help you!
I did so they said it would take 24-48 hours and in the meantime to ask on the forum maybe someone may have a solution. So thank you I guess, I will have to wait to hear from them.
Hi Dini,
Welcome to the forum!
Could you take a screenshot of the error you are getting?
This shows up if I am trying to signup or log in.
Could you send a clone link for your app so I could try it myself?
So I am kinda new to this, please explain what a clone link is?
It’s a link that enables anyone with the link to clone your app, you could turn this off anytime.
You could see it in settings, in the editor, then “app access”.
Do you mean this?
https://previewer.adalo.com/b9339ce6-5125-481b-99e3-2582e07519e9
Yes! I’m seeing if it works right now…
Yeah it doesn’t work for me either.
Do you mind if you take a screen recording of the users collection and the form for signing up the user?
In the developer console it’s giving out this error.
The thing is I tried to open another account with a different email thinking it would help but the same thing happens.
Guess I will have to wait till they come back to me.
Could you delete all the users in your users collection then try again?
Thank you very much for trying.
I did that at first. Then I went and deleted that project and started a very new one. and even tried opening a new account with a different account and it is all the same.
I noticed that sign-up has “Log-In” stuff did you make formwork with the sign-up process, not the log-in process?
@Andile I would delete the signup form and add it again but make sure it says “signup” for the logged in user.
I am actually not sure which type of form I did but on the notes, I did state that in both instances I get the same problem.
Do this