Error - "We weren’t able to verify your App Store Connect Credentials."

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1

Hi,

After trying to go through the TestFlight upload, I got an error message after pressing Save and Continue saying:

"We weren’t able to verify your App Store Connect Credentials.

Invalid username and password combination. Used ***@gmail.com’ as the username."

I have retyped the Apple ID password and email in many times and it is definitely correct. I was wondering if anyone knew why the error is happening and what to do about it?

Thanks

2

Hi @Fb1,

I had such error several times. It either disappeared by itself in a few hours, or there was an issue with Apple Developer account on the Apple side.
You may want to contact Adalo support here Right Desk, they may have more info in the logs.

Best,
Victor.

3

Hi Victor,

Thanks very much for the advice,

Unfortunately it still isn’t working so I’ve used the link to contact Adalo to see if they can fix it.

Regards,

Finn

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4

Finn, I’m not sure if it would be the same case but worth checking out if you still see the issue! : Problem to publish a new version - #9 by dilon_perera

5

Hi Dilon,

I tried that out and it is working now!

Thanks,

Finn

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7

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