Help... video not supported

[KlicIT]

I just got a new laptop MacBook Pro and I’m trying to upload a video and I keep receiving this message with any video I try to upload

any help, tips please

[primedev06]

check your mac settings

[Victor]

Hi @KlicIT,

Which file type are you uploading? Which property type you’re uploading to? Did it work before?
If everything was fine before, now it’s not working and you tried from different browsers, you can contact Adalo support: Right Desk

Best,
Victor.

[KlicIT]

before I was using a hp window computer and all files use to upload with not problem

I change to a MacBook pro and that’s where problems start showing

and this is the file im trying to upload

[nadavma2]

I think it’s because of the size of your file, Adalo is limited to 50 MB (not sure about the number but something around that)

[KlicIT]

I thought that too but I used the same video on my Microsoft computer and it work .. its something with apple uploading the file is my guess