Hey everyone!
I Cannot see time picker AND cannot upload video on IOS version of calendar when trying to add a new diary entry. BOTH work on Android perfectly. Anyone having the same issues or able to give advice?
Thank you so much x
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I should also add that on IOS, I can upload a video that is 6 seconds but when I try to add one that is 37 seconds it returns:
ERROR There was an error uploading your file. Please make sure your file type is allowed and check that the file type matches the file extension.
BOTH video files are just I phone videos .mov
thanks
Hello, please if you can share a screenshot of the issue that you’re experiencing with the Calendar on IOS.
Thank you!
Hi, Here is a pic of it… the time selection should be underneath but doesn’t appear fully any you cannot scroll down to access it.
Thank you for sharing the image, please if you can send a ticket through this link mentioning the issue and attaching the acreenshot with it: Right Desk
Thank you!
Hi @micheb,
I’ve shared this with the team! Just to clarify, is this started happening recently or was happening before? Is this behavior happening in a native app or in a web app?
Also submit a support ticket as Ali mentioned!
Thank you and have a great day!
Thanks guys! I’ve submitted a ticket thanks. Its just started happening in native app.
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Hi @micheb,
You’re very welcome!
Just to keep you updated that, the dev team is aware of this issue and a team member from the support team should have replied your ticket.
Thank you and have a great day!
You’re very welcome @micheb! Please let me know if you need further help.
Thank you!
Is this date picker error solved?
We need to push a new build to solve this?
Hi @nvrjulian, it’s still under development and no new updates yet! (the fix got delayed due to the unexpected outage) I’ll keep updated here on any new updates!
Thank you for your patience and have a great day!
Hey @nvrjulian, in case you’d like to have a practical solution for now until the date picker component is fixed, you can use the Calendar or Advanced Calendar components instead to save the date.
You can add a button in the form that says “choose a date”, then link it to a modal screen where you’ll have the calendar to pick the date.
Please let me know if you’d like further information.
Thank you!
Ali Bazzi
Has this issue been resolved yet? Will be have to create a new build after it is fixed?
Hi @micheb,
Not yet and I’ve asked for new updates just now from the team, and waiting for hear from them!
Yes, you would need to submit new builds after the fix is live.
Thank you and have a great day!
Hi @micheb and everyone,
Got a confirmation from the team that this issue has been fixed! 
Please check with new builds and if any of you still keep seeing the issue, submit a support ticket.
Thank you and have a great day!
Thank you so much Dilon!
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