My App editor is not Loading

Yesterday i signed out from the account after which i, tried logining in back again, one problem is that when i signin there i cannout find my app and if i use a link of the editor and then try to login the screen is not loading its nearly 12 hours, i have raised the ticket no resolution at all, i have tried all the method such as restarting the system numerous times, switched to other browsers such as brave and firefox deleated all cookies and cashe aswell sticll not loading i have already purchased the plan first thing is that even if i am ot on plan it must work second thing is whats the point of taking plan if we face these issues.

@dilon_perera @james.crennan what must be further course of action here ?