Native apps log users out of the app for no reason

[nvrjulian]

Hii everyone!!

This keeps happening to me for a while.. native apps log users out of the app for no reason.

A lot of my users report this to me, and I experience this myself. For example, you log in to your app with the correct email / pass and a few days later the app asks for you to login again. (Few days I mean less than a week, every week)

I have 5 published apps, all in native and pwa versions. And this happens in all my apps and in all versions. My screen links are all correct, all checked for errors but that’s not it.

Every few days users report this error again, and I can vow for that first hand because I experience this myself several times. I can’t specify the days count until this happens but I can say that this error repeats every week.

Anyone experiencing this? Thanks for your help!

Adalo logging users out with no reason

Hii, Do you guys are experiencing Adalo constantly logging users out of your apps?? Both OS, Android & iOS. I have a lot of users reporting this to me, and also I experience this myself.

[nvrjulian]

3 days later, this just happened to me again.

All my apps (android & ios) log me out for no reason. 3 days ago I logged in (because of this recurrent error) to my app, and used the app every day. Today just open the app and… yes directly to “Welcome screen”.

Someone else experiencing this? A lot of my app users report this to me and indeed I can tell for myself, this log out occurs with no reason a lot more frequently.

[Vladyslav]

I have this problem… But it happens perhaps once a week

[nvrjulian]

I’m finding out a lot of posts with this issue! And all very recent dates:

Unintentional auto log-out after 2/3 days

Hi all, I have a serious problem with my app, it seems to auto log out after 2/3 days even though i assigned both the welcome (first time) screen and the return (home) screen to a specific page. Can somebody help me with any solutions for this? I don’t want my users to be logged out unless they do it themselves. Many thanks!

Randomly Logging out Users?

My app has been randomly logging out users. It seems like it’s mostly happening with some updates, but not all of them?? Iv also had some people tell me that it just happened randomly. Anyways its very frustrating for users and i don’t have any idea why it’s happening. Any ideas? Thanks so much

Someone create a support ticket about this?

[nvrjulian]

@CH_Team ,

Hii guys! You guys must be super busy I know but can you take a look at this issue?

I mentioned it in some other post and had a conversation with James but this is getting worse.

If you guys need more info please don’t hesitate to reach out. Thankss!!!

[nvrjulian]

A week later and this happened again…

Welcome screen and home screen are set correctly.

Someone else experiencing this? Or solved it in some way?

[nvrjulian]

This is still happening…

I send a support ticket.

Can anyone provide some more info if you are experiencing this issue?