Notification ICON issue

Hi All,

I am trying to fix the Notification ICON issue with all possible methods as guided by Adalo. But nothing is working.

I have also opened a ticket, and support team is replying with similar answers as already mentined on the text in picture below.

Anyone who can help me with this issue will be highly appreciated.

It is a total black icon with transparent background, and with 96 x 96 resolution. But still App ICON is missing.

Finally able to figure out the isue.

I have used a heart shape (black color) without background color. Now it displays correctly.

But one concern remains open, that it is not supposed to show the colors.

Plus I have used the following website to convert a normal heart shape with white-background to become a heart-shape without background.

It works very well.