Publication in hostgator domain?

I have successfully performed all the steps of

when access ing the error link 404
Error 404
Ops
We didn’t find
that page!

I contacted the hostgator support who pointed out that I need to contact the adalo support

does anyone know how Should I proceed in this case ?

Hello, did you created a CNAME record?

Thanks for listening
I had already done the Cname yes
After 48 hours the site opened normally…

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