Publishing issue for webapp under adalo domain

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1

Hi everybody,

I am asking for help because when I publish my PWA under namapp.adalo.com, the request is not found…
It’s working as I use the previewer. Any clue about that?

Thanks a lot.

Antoine

2

Can you show a screenshot for the setup of this publishing?

3

Hi Colin,

There is obviously something I’m missing…

Capture d’écran 2020-11-10 à 19.41.47
Capture d’écran 2020-11-10 à 19.41.47571×532 10.1 KB
Capture d’écran 2020-11-10 à 19.41.04

4

Hi @AntoineSLD,

Did you set up the domain for your app in the “Publish” section on the left menu? See screenshot:

Screenshot 2020-11-11 at 13.29.07
Screenshot 2020-11-11 at 13.29.07838×1028 46.8 KB

5

I’m also getting the same 404 not found error.

I’ve setup the DNS entry correctly and the subdomain is forwarding to appname.adalo.com.

6

Hi @CarlM,

It is a bit difficult to find the root cause of the issue without any information about the domain :wink:

7

Hi @Victor
Appreciate the help - i’ve setup on sub-domain https://app.backlocal.com.au/ which forwards to backlocal.adalo.com.
I’ve made sure to select the created domain.

8

Hi @CarlM,

And what domain has you set up in your Progressive Web App settings? Can you please send the screenshot like the one above?

Best regards, Victor.

9

Screen Shot 2020-11-11 at 11.01.30 pm
Screen Shot 2020-11-11 at 11.01.30 pm698×816 36.7 KB

10

Hi @CarlM,

Here is the problem. You didn’t set up a CNAME record for app.backlocal.com.au. There is A record pointing to 184.168.131.241, but no CNAME records.
There you’ve set up the HTTP redirection (301 - permanent redirect) to the address backlocal.adalo.com. This means, that after trying app.backlocal.com.au, client’s browser is instructed to go to backlocal.adalo.com.
And in your Adalo account this domain is not connected to any app - so Adalo replies with 404 Not Found.

You need to do one of 2 things:

  • either change the app domain (screenshot above) to backlocal.adalo.com (and be sure that this domain is set up in your “Domain” settings)
  • or set up a CNAME for app.backlocal.com.au, pointing to hosting.adalo.com (and delete A record). DNS refresh will take some time. Also you will probably need to reset SSL certificates after (Domain settings, reload icon).

Best,
Victor

1 Like
11

@Victor you’re a legend thanks for your help!

Unfortunately I’m still geting 404 error not found when hitting app.backlocal.com.au.

I’ve tried option two - Deleted A record & reset SSL certs. (the below images are the results)

Screen Shot 2020-11-11 at 11.23.38 pm
Screen Shot 2020-11-11 at 11.23.38 pm1144×890 35.2 KB

Screen Shot 2020-11-11 at 11.23.48 pm
Screen Shot 2020-11-11 at 11.23.48 pm1910×118 5.9 KB

I’ve also tried option two - same result:

Screen Shot 2020-11-11 at 11.34.19 pm
Screen Shot 2020-11-11 at 11.34.19 pm700×780 36.3 KB

12

Hi @CarlM,

For app.backlocal.com.au - you need to create CNAME record correctly. The one you’ve created is “app.backlocal.com.au.backlocal.com.au”.
You need to have just “app” on the left side.

Best,
Victor

13

Thank you @Victor.

I’ve read your exchanges with @CarlM but I don’t get it.
I don’t have any website. I just want to publish my app even under the name salladin.adalo.com
Do I have to set up a custom domain ?

14

Hi @AntoineSLD,

It seems that you have everything working :slight_smile:

15

Yes it does work now !
Thank you for your help.
As I get it now, if I want to publish it under an Adalo subdomain, no need for a custom domain. Just select none for domain and it should be ok. :slight_smile:

1 Like
16

Thanks @Victor. All working now :slight_smile:

I understand how DNS management works now!

1 Like
17

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